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Reviews ( 991 )
Michelle Taylor
2024.06.04
Did a great job was on time and fixed our issues quickly and efficiently . Narinder and Dylan were great !!
Reply from Frost Air Conditioning
2024.06.06
Hi Michelle, thank you for taking the time to leave a review!
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Trent
2024.06.04
Frost Air Conditioning installed a Fujitsu split system for me last week. The whole process from on-site visit, acceptance of quote, and installation, was simple and easy. The installers were on time, polite, and installed the system to my satisfaction. I will definitely be using Frost for any future air conditioning requirements.
Reply from Frost Air Conditioning
2024.06.04
Thank you for choosing Frost Air Conditioning Trent! We're glad to hear that you found the whole process simple and easy. We look forward to assisting with your future air conditioning needs.
Sam Yang
2024.06.04
Very smooth and timely. Had a good warranty experience which is why I went with them again despite slight price differences.
Reply from Frost Air Conditioning
2024.06.04
Hi Sam, thank you for taking the time to leave a review!
Dmitry Timofeev
2024.06.03
Great product, diligent installation
Reply from Frost Air Conditioning
2024.06.03
Hi Dmitry, thank you for your review! Please do not hesitate to contact Frost Air for any future air conditioning needs.
Erika Hien
2024.05.31
A very special thank you to Frost Air Conditioning Services and commendation to Mr Long Hua and his installation team
Recently I engaged your services to install ducted air conditioning in my home - an old house built in 1915 with high plaster ceilings.
Thank you to the excellent installation team - thoroughly professional and knowledgeable they worked together with great team spirit.
Punctual - arrived on time and carried out the work efficiently within the day.
Installation - explained what the installation process involved. Also the additional measures they would take to preserve an old house during installation.
Operation - A very clear demonstration and patient explanation of how to operate the system.
Clean up - Very neat, clean and tidy, taking the greatest of care throughout the installation.
The air conditioning has made a huge difference - turned a house into a home.
Reply from Frost Air Conditioning
2024.05.31
Thank you for your kind words, Erika! We're glad to hear about your positive experience with Frost Air Conditioning and appreciate your feedback!!
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Jackie
2024.05.29
Reply from Frost Air Conditioning
2024.05.29
Thank you for your review Jackie!
nitin jain
2024.05.28
Narinder was awesome, thank u so much for the work.
Reply from Frost Air Conditioning
2024.05.29
Hi Nitin, thank you for taking the time to leave a review!
Mona
2024.05.28
Reply from Frost Air Conditioning
2024.05.29
Hi Mona, thank you for your 5 Star rating!
Edwin Welch
2024.05.28
Sent a picture of my unit they got back to me within 48 hours within a new remote!
Reply from Frost Air Conditioning
2024.05.28
Thank you for your review Edwin! We're glad we could assist you with a new remote for your unit.
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Tim Gavan
2024.05.28
The install team at Frost were fantastic . Nothing was too hard or a problem.
They installed and cleaned up the room after. Couldn’t be happier to recommend them. Big shout out to Matt.
Reply from Frost Air Conditioning
2024.05.28
Hi Tim, thank you for taking the time to leave a review and your recommendation of Frost Air! It is much appreciated!
Michael Lee
2024.05.27
I have recently installed a multi-headed split system with Frost Air and I am very happy with the outcome. From the initial quotation to the installation, everything was smooth sail. The installation team did a superb job, very professional and high standard finishes. I am very happy how everything turned out.
Reply from Frost Air Conditioning
2024.05.27
Hi Michael, thank for sharing your experience with us! We are glad you are happy with the service provided by Frost Air Conditioning!!
sandra neale
2024.05.23
Service was great ,luckily no problems with ducting.
In and out with no fuss.
Reply from Frost Air Conditioning
2024.05.24
Hi Sandra, thank you for taking the time to leave a review!
Jake Kasinathan
2024.05.23
Narnndet is very professional in his work. He did a thorough inspection of the ac system and did some repairs. I strongly recommend Frost.
Reply from Frost Air Conditioning
2024.05.24
Hi Jake, thank you for your review & recommendation!
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michael eddy
2024.05.23
Great service. Narinder turned up on time and did a fantastic job on our older Fujitsu unit. Very helpful friendly and knowledgeable and gave us really good advise on caring for our unit. . Just great. Would happy recommend this company. Terrific
Reply from Frost Air Conditioning
2024.05.23
Thanks for your wonderful feedback Michael! We appreciate your recommendation.
Brandon williams
2024.05.22
Reply from Frost Air Conditioning
2024.05.21
Hi Brandon, thank you for your review. We cannot seem to find your name in our system. Did we recently complete a job for you?
Christine Campbell
2024.05.20
Very experienced staff and excellent service dealing with an aged unit and explaining the issues and next steps. Prompt arrival and great customer service and follow up with bookings.
Reply from Frost Air Conditioning
2024.05.20
Hi Christine, thank you for your kind words! Please do not hesitate to contact Frost Air for any future air conditioning needs.
Shania Menezes
2024.05.20
Reply from Frost Air Conditioning
2024.05.20
Thank you for the 5 Star rating Shania!
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Craig Priddle
2024.05.20
Very friendly on the first call and the technician arrived on time as scheduled. There is an hour call out and since the diagnosis of our problem took a small portion of that time, the tech also inspected our compressor (with some suggestions for us to follow up on regarding its surroundings) and cleaned the house filters. Extremely happy with the service.
Reply from Frost Air Conditioning
2024.05.20
Hi Craig, thank you for taking the time to leave a review. We are glad that you are happy with the service provided by Frost Air!!
Iain
2024.05.20
Verified
Great follow up service
Frost installed our AC initially and when the remote failed after 5 years they were really helpful in finding an appropriate one to replace the discontinued product.
Craig
2024.05.20
Verified
Excellent from start to finish
Friendly and efficient service from initial phone call through to the tech going above and beyond problem diagnosis to help clean filters and provide useful feedback on the environment for our compressor. Excellent from start to finish.