Frontier Chrysler Dodge Jeep Ram Ltd - Smithers

www.frontierchrysler.ca

Frontier Chrysler Dodge Jeep Ram Ltd - Smithers Reviews

Excellent rating
4.6
190 reviews Verified
Frontier Chrysler Dodge Jeep Ram Ltd - Smithers
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Reviews ( 190 ) 4.6

Ryan B
Ryan B
2024.06.20
Appreciate the crew that helped me out. Between Kyle and the rest they were very accommodating.
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.06.20
Thank you so much for taking the time to leave us a great review. Our sales team, including Kyle, work so hard to make sure our customers drive away with a smile. Have a great afternoon!
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lawrence denny
lawrence denny
2024.06.17
Slim was very helpful during sale process , frontier Chrysler in whole made it all easy experience.
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.06.17
Hi Lawrence! We appreciate you taking the time to leave us a 5-star Google review and that we were able to take the stress out of the car buying process. Please come back again anytime!
Kayla B.
Kayla B.
2024.06.15
We recently purchased a truck from Kyle at Frontier and it was hands down the smoothest experience we have ever had. He found us the truck that checked all our boxes and in our price point. The process was quick and efficient, the team was knowledgeable and answered all our questions. Appreciate the top notch service.
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.06.17
Hi Kayla! Thank you for leaving such a great review-- Kyle works so hard to make sure that his friends and customers get exactly what they need, so this is wonderful to hear. Thank you for making the trip to our dealership; we really appreciate your business!
John Lysy
John Lysy
2024.06.14
I have gone to 11 dealership and they were unable to get a car. I cam to Frontier chrysler and they were able to get me a second car for my family. The saleman Kyle was the best in helping me get what my needed. Baljit helped get the loan that fit my budget. I have to say that Frontier Chrysler did everything to get what I did. Theses guy are the best. Thank you so much Frontier Chrysler
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.06.17
Hi John! Thank you so much for taking the time to leave a review for our dealership in Smithers. Kyle and Baljit are amazing sales team members that work hard to make the customer experience the best possible working within many different budgets. I am so glad to hear that we could help you get into that second family vehicle! Have a great day and hopefully we will see you around the dealership again.
M M (Mills)
M M (Mills)
2024.06.13
Honestly, Hands down an amazing experience after getting through all the financial headaches (not due to frontier) And as annoying as I was; calling EVERYDAY wanting my truck; they kept their cool, laughed and joked and we all remained calm! Am now leaving frontier chrysler with the amazing help from Sheeba, Baljit & Jason! Trust me… no other sales team would of been able too keep ittheir cool with me! 10:10!
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.06.13
Thank you so much for the kind review. It is never a problem to reach out to our dealership-- we will try out best to do everything we can to help! Sheeba, Baljit and Jason are so glad that we could get you into the truck of your dreams. Have a great day and hopefully we will see you in the store again!
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Sunithanairsuni7@gmail.com Suni
Sunithanairsuni7@gmail.com Suni
2024.06.11
I would like to express my gratitude to Ms.Sheeba Arora,Baljit and Jason for your excellent customer service and support(You guys are the assests of this showroom).
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.06.11
Hello Suni! We were so honoured that you stopped by our dealership and allowed Sheeba, Baljit and Jason an opportunity to earn your business. Please come by Frontier Chrysler Dodge Jeep Ram Ltd. anytime and welcome to the community!
jithin Ashok
jithin Ashok
2024.06.11
Me and wife are new in the town and we needed a car as soon as possible.We had a visit in Frontier Jeep Smithers a couple of days back and met Sheeba,Baljit and Jason. Three of them did an awesome job and really helped us to buy a nice car which we can afford. 👍
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.06.11
Hi Jithin! We were so honoured that you stopped by our dealership and allowed Sheeba, Baljit and Jason an opportunity to earn your business. Please come by Frontier Chrysler Dodge Jeep Ram Ltd. anytime and welcome to the community!
Colton Patrong
Colton Patrong
2024.05.28
My recent experience with Frontier Chrysler was great. I've been searching for the right vehicle for some time now. I came across a beautiful 2021 Jeep Grand Cherokee Limited. The price wasn't listed so I gave them call. This was my first interaction with Sheeba. The price I was given was lower to others comparable on the market with higher kilometres. We live a three hour drive from where this dealership is located. We made the trip to Smithers on Friday on may long weekend . When we arrived Sheeba greeted us promptly and had the vehicle out front and ready for a test drive. Which lead us to negotiations late on a Friday afternoon on a long weekend. We came to terms around 430pm shortly before closing the deal. Since the vehicle needed a few minor things done before we could take it home (windshield, summer tires put on and small lower bumper pieces put back into place that probably popped out from snow. We live in northern B.C so its expected ) Frontier offer's delivery in northwest B.C which was perfect for us. I work a 14/7 rotation so making a delivery would be complicated. Sheeba and Baljit effortlessly made it happen. Upon delivery I went to insure the vehicle which led me to my first minor issue. Small detail on the transfer papers was incorrect. So I made the call and it was handle promptly by the manager and I believe owner Jason. I had insurance within the hour. Second minor issue was the small plastic bumper pieces hand not been put back into place. While on the phone with Jason I expressed my concern about the small issue. He assured me that if I took it to the local body shop they would rectify the problem as they deal with them directly for parts and they could bill the dealership with no cost to me. ( haven't been able to confirm that as the shop was closed) will be going there on my days off. Im positive that it will happen. Overall I will say that my experience was professional, and well handled. 100% recommended
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.05.28
Hello Colton! Thank you so much for taking the time to leave such a kind review. We love hearing that we are able to exceed our customers' expectation and was glad to hear the Sheeba, Jason and Baljit were able to follow through on making sure you had a top-notch vehicle purchase. Please feel free to come back to Frontier Chrysler Dodge Jeep Ram Ltd. anytime and have a great week!
Paul von Rosenbladt
Paul von Rosenbladt
2024.05.10
Sehr kompetente Angestellte. Sehr freundlich und zuvorkommend. 👍
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.05.21
Thank you for your kind review and taking the time to acknowledge our team. We appreciate it! Have a great day!
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Julie Froese
Julie Froese
2024.04.21
We looked at and test drove vehicles for about 6 months. These people were so patient and kind. When we found and purchased the right vehicle, Kyle and Jason went above and beyond to explain everything to us about both the vehicle and the warranty. They made sure we received the best interest rate a continue to cater to us when we come in with questions. We recommend Frontier Chrysler 100%.
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.04.22
Thank you for the heart-warming reply Julie. We are thrilled to hear that you are happy with your purchase of a Dodge Durango with Kyle and Jason helping you out every step of the way. It would be our honour for you to come back to Frontier Chrysler Dodge Jeep Ram Ltd. anytime! Thanks again!
Martin Hughes
Martin Hughes
2024.02.21
Bought a used vehicle recently and the service and price was exceptional, there was one small issue with the ride quality and they did not hesitate to look and fix the problem at no charge. would recommend highly
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.02.27
Thank you for taking the time to leave a five star Google review. We are so glad you gave us the chance to make everything right after hitting a small bump. I will pass on your kind words to our sales team.
Sheldon Mracek
Sheldon Mracek
2024.02.09
The Sales people were friendly and good to deal with. Can't say the same about the service manager Nick. The Steady Bearing that was supposed to be $300 Turned out to be $500 on our bill. The Mechanics in the shop were also very helpful.
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.02.09
Hi Sheldon. Sorry that you had a negative experience in our Service Department. We always try to strive to provide the best customer service, but unfortunately sometimes we miss the mark. Thank you for the business and take care.
Karl Joseph
Karl Joseph
2024.01.26
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2024.01.26
Hi Karl! Thank you for such a kind review. It really means the world to us! Have a wonderful weekend.
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NorthernAlberta 15
NorthernAlberta 15
2023.12.13
To bad they favour salesman over others. What’s fair game here?
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2023.12.23
Hello! I'm so sorry you did a great experience dealership. I'm not sure I understand your concern and after checking with our team member, nobody is able to provide any context to your comment. Please feel free to reach out to our Dealer Principal, Jason McCrindle, if you would like to discuss this further at 250.847.4266. Hope you have a wonderful holiday!
Kathy Bedard
Kathy Bedard
2023.12.09
Good and thorough service!
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2023.08.26
Hi Kathy. Thanks for taking the time to leave a review and appreciate that you stopped by our business. We noticed that we did not receive a perfect 5 star review and would love to hear how we could do better. Please feel free to contact Jason (Dealer Principal) by calling 250.847.4266. Have a fantastic weekend!
Michael Pederson
Michael Pederson
2023.11.17
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2023.11.20
Hi Michael. I'm sorry to hear that you did not receive the 5-star service we try to provide all of our customers. Jason, our Dealer Principal, is available for you to reach out to if you would like to pass on any feedback from your experience at our business. Our dealership phone number is 250.847.4266. We hope that we will be able to earn your business again in the future and give you the excellent service our customers expect.
Jeannette McCrindle
Jeannette McCrindle
2023.11.04
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2023.11.13
Thanks for the fantastic review, Jeannette! Can't wait to see you around the store again soon.
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Jason TrailsNorth
Jason TrailsNorth
2023.10.01
Great people, great service!! Nick Bandstra provides excellent customer service!!
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2023.10.10
We appreciate you taking the time to acknowledge our dealership. Thanks for the great review!
Laura Besinger
Laura Besinger
2023.10.01
Great service!
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2023.10.10
Thanks for five star review! We appreciate it!
Leanne Lubberw
Leanne Lubberw
2023.10.01
Service here is wonderful!
Reply from Frontier Chrysler Dodge Jeep Ram Ltd - Smithers 2023.10.10
Our service team at Frontier Chrysler Dodge Jeep Ram Ltd. is is truly amazing. Thanks for noticing!