Freedom Underground Plumbing -- Water and Sewer of San Jose Reviews

nicholas lin 2024.04.30

     

Awesome service and quick response. Will definitely use again. Project was a water supply line at a duplex. Thanks Freddy! This is now the 2nd project with Freddy. Very satisfied again. Project was a re-pipe to address leak in slab. Thanks Freddy!

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2024.05.10

Hi Nicholas,
Thank you for taking the time to write such a positive review. We take pride in our hard work and providing a quality service in a timely manner.

S R 2024.04.19

     

I highly recommend working with Freedom Underground, Freddy and his team are professional, knowledgable, and reliable. They performed two large projects for us: installed a new water line and waterproofed our leaky foundation wall. We now have a functioning water line (no leaks!) and a dry foundation wall. THANK YOU!!!

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2024.04.19

Thank you! It was a pleasure working with you. We are glad to hear you are happy with the quality of our work and our team. We appreciate your business and that you took time out of your schedule to give us such a nice review.

Narayan C. 2024.03.21

     

Verified

We used Freedom to do a job in San Jose. The water leak was detected underneath the ground and this was cemented. The quote given was very reasonable and the work done was also great. I would work with Freddy and the team anytime on my next job! Highly recommend this team!

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2024.03.21

Thank you, Narayan! We really appreciate you taking the time to leave us a positive review, and we are very glad you were happy with our service.

Junsheng H. 2024.01.26

     

Verified

Freddy was very knowledgeable and understood the problem with my septic tank right away. We were having an active clog and Freddy was able to shuffle his schedule and sent people the next day. The guys were quick and professional. Pricing was reasonable. I would recommend them if you have a septic tank issue.

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Yalda M. 2024.01.16

     

Verified

They did an excellent and stress free job ! Highly recommend! Freddy and his team are so helpful and kind. Super easy to talk to and knowledgeable.

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John Henson 2023.10.26

     

Freddy and the team did great work. Miguel and Antonio worked diligently to complete the work required, overcoming unexpected challenges to make sure the job was done correctly. Communication with the team was transparent and professional. They handled the permitting process and interfacing with the city inspectors to make sure everything was done to code and approved. Freddy was straightforward to work with and approachable with questions.

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2023.10.26

Hello John,
We are happy to hear of your experience with working with us. Thank you for your honest review. We look forward to working with you on your future plumbing projects.

Best Regards,
Freedom Underground Plumbing Team

Berta W. 2023.08.25

     

Verified

I want to extend my heartfelt gratitude to Freddy and his team for their exceptional service in installing the new pump and successfully passing the city inspection. Their professionalism has left me extremely satisfied. I genuinely appreciate their outstanding work and would not hesitate to recommend Freddy's team to anyone in need of similar services.

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Mek Wolf 2023.08.24

     

Freedom Underground Plumbing was last site visitor for estimate. Mr. Porras told me to give him one hour when I told him already got two estimates and if not that day, I may go with one of the two. When he arrived, he explained to me the process and true to his words, he emailed me the quote that night. The lead and assistant technicians, Miguel and Yessid, did a fantastic job. Very clean, methodological, and professional! Also, I will be remised if I don't say a word about Sabrina. She call when necessary and stayed on top throughout the process. All in all, great team/company, good experience...!!!

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2023.10.30

Thank You! We are glad you were happy with our service.

Ray Lin 2023.08.24

     

Freddy and his crew Miguel were excellent - hitting all five qualities above fixed my water service line leak in shortest turnaround time. Freddy was also very considerate in the pricing discussion and helpful. Highly recommended.

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2023.08.24

Thank You Ray! We are glad we were able to help you and turn it around quickly. We try to make emergency water line repairs happy as quickly as possible.

Ray L. 2023.08.23

     

Verified

Freddy and his crew Miguel were excellent - hitting all qualities of service required - on time, professional, reasonable price, Fixed my water service line leak in shortest turnaround time. Freddy was also very considerate in the pricing discussion and helpful. Highly recommended.

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Peter E. 2023.07.05

     

Verified

I had a pretty bad water leak had no idea where it was coming from and needed help asap. Freedom Underground was quick to respond, on time, very professional and competitively priced. Miguel and his team did a phenomenal job and I'd highly recommend them.

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Richard L. 2023.06.12

     

Verified

An inspection revealed a leak in a copper pipe joint it was fixed with a better/more reliable method than soldering.

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kiran k 2023.05.13

     

The city of Cupertino requires a "main sewer cleanout" installed for each home. Our's did not have it and therefore needed to get it installed. The entire Freedom Underground Plumbing team is excellent to work with - prompt, knowledgeable, and friendly. Their cost estimate was also fair. The work quality is excellent. We surely recommend this team for such projects.

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2023.10.30

Thank you Kiran! We appreciate the review.

Debby J. 2023.04.13

     

Verified

My main water line broke in the front of my house which threw me into a tail spin and research mode. Many years ago I spent a lot of money pouring a beautiful walkway up to my house and of the course the leak was under the cement walkway. First day I got a local guy to come out and detect the leak. It was near the edge of the concrete but not repairable and from the 70's. There was no way I was going to tear up that walkway. In my research I came upon "trenchless" water pipe replacement. With this no concrete is torn up. I called a few companies but was especially impressed with Freedom Plumbing's website because I really wanted someone that specialized in the "trenchless" process. They are located in San Jose and my house was in Clayton so I had a feeling that was too far but called anyway. Freddy answered the phone and was very informative and knowledgeable. You could just tell he knew his stuff. He even gave me a reasonable estimate over the phone and was happy to come all the way to Clayton the next day to look at the job. When I met with him the next day he explained everything and answered all my questions. Two days later Antonio and his crew came out and started on the job. Super nice guys and good at what they do. In one day it was done and my concrete intact. Very interesting to watch the process. Trenchless is the only way to go!!! Don't waste a lot of time calling around, just call Freddy. He and his crew have their act together and will leave everything like they were never there.

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David C. 2023.03.10

     

Verified

Freedom Underground did an amazing job for my family and I in Discovery Bay! I had major drainage issues on 1 particular side of my home because of the poor grading - all of the rain from my neighbor's downspouts would roll down towards my property and my foundation . My particular job included easily over a 100' of 4' deep trenching for a massive french drain system near my foundation and other sensitive areas while including several of my downspouts as well. My particular drainage job also included boring underneath my driveway (30') and dispensing all water safely from my foundation towards the sidewalk and street gutters with a pop-up riser. Freddy is highly knowledgeable and knows drainage! His crew, which are his own company employees, not temps just to save a few bucks were also awesome. They were extremely courteous, they worked fast, they worked hard, and most importantly, they don't cut corners. They stayed on time and on budget. They cleaned up everything after completing my massive drainage project. Your home is your most prized asset. Protect it with proper drainage or deal with future foundation issues, which are way more expensive. Freedom Underground beat out a few other contractor bids and did an amazing job! With all of the rain in the forecast, call Freddy now and book him sooner than later. Thank you Freedom Underground for giving my family and I a piece of mind with all of these atmospheric rivers incoming!

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Qingli Ma 2022.11.28

     

they helped me on changing a new water meter in Mountain View. The team is very professional and responsive, always give updates ahead of time. This is rare among contractors. They worked above and beyond to meet the strict requirement of the Mountain View City. Very helpful, would work with them again for all plumbing issues.

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2023.10.30

It has been a while but... Thank you for your review! We are very glad you were happy with our service.

Mike Masoumi 2022.09.12

     

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2023.10.30

Thank You!

Sheryl Sinclair 2022.09.06

     

Replaced water main from city to house. Honest, fair and communicates well. Good job and would recommend Freedom for your plumbing needs.

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2023.10.30

It has been a while but... Thank you for your review! We are happy you were pleased with our service.

LocUSA Trinh 2022.08.03

     

I am very appreciative of the professionalism of customer care from the minute that I called in, to a clear explanation of estimation, and a well finished job. Love most is very very friendly and respectful.. I would recommended this company to all my neighbors and friends.

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Reply from Freedom Underground Plumbing -- Water and Sewer of San Jose 2023.10.30

It has been a while but... Thank you for your review! We are happy you were pleased with our service.

Paul D. 2022.07.16

     

Verified

Freddy's team replaced the main between my water meter and house by working around a large tree and recently installed hardscape. Work was done quickly and his team also removed and replaced the plants that were in the path of the new main. In addition he also found a leak in one of the values in my irrigation system and fixed that as well! I really appreciate the extra effort and would certainly use him again.

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