You say in the beginning, "Don’t worry about creditors. We have a legal team." But they don’t do anything for you so now I have a lien on my property. And if I had to do it all over again I would of just tightened up my stuff. And if I had to do it all over again I would of just tightened up my stuff and did it on my own.
Super easy to get information and quick to get reached out. The agent was very understanding and reassured me there is a solution and wasn’t as bad as I thought, the set up for a better debt solution for your situation is the most easiest process and easy to understand. Agent is super easygoing and well informed. Such a relief once everything is set up. No regrets in giving them a call and there is no dumb questions ever.
My experience talking with Mr ** was very good, he break everything down to my understanding and I was very impressed with that. I like what he show me and how this will help me to be debt free. Thank you Mr **, I truly appreciate you and the help of the staff.
I discovered Freedom Debt Relief through an ad on Facebook, and they seemed like the best fit for me. The enrollment process was straightforward, and the representative I spoke with was very friendly. Throughout the program, my experience has been positive. Whenever I've had questions and needed to call, they've always been responsive. Everything they promised, they've delivered. The app they provide is user-friendly and intuitive. When I signed up, everything was explained, and it’s easy to track my progress. The program has significantly reduced my stress, as I now only pay them instead of worrying about multiple monthly payments. Turning everything over to Freedom has eased my burden. I would definitely recommend this program to others, as it has given me a sense of freedom by helping manage my debt, allowing me to work towards getting my credit cards paid off and life back on track. A particularly enlightening moment for me was realizing how deep in debt my husband and I were due to unforeseen circumstances, which forced us to max out our credit cards. We were having issues getting the bills paid and paying the minimum payments was not gonna get us anywhere. The representative, Brian, was very understanding and spent almost an hour listening to my situation. He made me feel I was not a bad person for getting myself in the situation that I was. Overall, I have nothing but praise for their services, rating them 5 out of 5 in every aspect, from customer service to their app and website usability.
Avoid Freedom Debt Relief – A Costly and Stressful Mistake. I deeply regret ever trusting Freedom Debt Relief (FDR). Their service is designed to take advantage of people facing financial hardship, and they make money at your expense while providing little value. Here’s my experience to warn others: Incompetent and Unresponsive: FDR repeatedly failed to answer my questions clearly. Every interaction felt like they were passing the buck, leaving me confused and frustrated. Outrageous Commission Fees: If FDR manages to negotiate a settlement, they charge a massive commission. For example, if you owe $10,000 and they negotiate it down to $8,000, they take the $2,000 difference as their fee! This means you still pay the full original amount, but instead of it all going to your creditor, FDR pockets a significant chunk. Neglect Leads to Court Cases: If they can’t negotiate a deal, they simply wait—allowing your accounts to spiral out of control. That’s how my Discover account ended up in court. FDR’s negligence caused unnecessary legal action and stress. Exploits Vulnerable People: This service preys on those in hardship, promising relief but delivering more headaches. It’s a scam for anyone hoping to get out of debt. They used my difficult situation to profit while adding more stress to my life. Deceptive Practices: Even when I deposited more than the full amount of my debt, FDR refused to pay it off completely. Instead, they tried to negotiate a small discount to claim their commission. This delay allowed the creditor to escalate the case, and I was sued by a collector. Third-Party Legal Hassles: When things went south, FDR passed my case to a third-party law firm. Even then, they still expected to take their cut. Instead of helping, they turned a straightforward resolution into a drawn-out nightmare. Final Advice: Save yourself the time, money, and stress—deal with your creditors directly. Negotiate payment plans or settlements yourself. You’ll save thousands in commissions and avoid the chaos that FDR brings into the process. I made the mistake of trusting this service, but I hope this review helps others avoid the same costly error. NEVER use Freedom Debt Relief!
What would Make this review 5 stars? It would be for Freedom Debt Relief to show or list all accounts for enrolled and where remaining debt is but not shown. I have sent on 3 different occasions copies of creditors latest summaries which includes account numbers and debt amounts. I have followed up with phone calls which verified you had the supplied information however had not been updated yet. We need to be on the same page starting from day one and receiving 5 stars. The only thing that has been updated is the amount my monthly payments are.
They have held me through the whole process. I wasn’t sure if I should do that, but they explained how long it takes for me to free of debt. They explained how long it would take for me to pay off my debt. So I was more concerned about my credit score than anything. Thanks for helping me.
My rep is Randy **, things have arisen that I am looking for clarity or answers and I have to reach My REP for three (3) weeks and three times per week, leaving messages and I have yet to get a return call. Why is that??? My #**. I would like to think that a client of his reaching out to speak to him for three weeks would be able to get a return call. What you recruit a client receive credit then disappear. I am ready to end this don't understand.
I was pleased to see an account settled within the time frame that was provided. The settlement was divided into 3 payments which allowed for money to remain in my account for future settlements. I look forward to continuing to work with FDR and am anxious to see additional accounts settled in the near future. Thank you for your support and communication!
This has been a blessing! Not what I was expecting from a ad on social media!! As a truck driver I appreciate the contact on companies behalf when negotiating as well as reminders to check in online. Their method to paying off debt inspires me as well to start investing frequently into savings. Good deal!
This company has been a life saver. I enrolled and the process was super simple to understand. I love the app feature and the payment monthly doesn't break the ban. Not even a month into the program I received my first settlement. Super grateful and excited to see what else FDR can do!
They worked really hard to get my application approved. We accomplished the goal and I’m on my way to being able to pay my bills and pay off the creditors at the same time. I appreciate your hard work and I wish you a HAPPY NEW YEAR!! I will recommend you to anyone that ask about your services.
I was able to consolidate my debt and get relief in an unbelievable amount of time. Sometimes life throws you unexpected challenges that cause you to get burdened financially. Freedom Debt Relief is able to give you the help you need to come back from that and lift that financial burden so you can take back control of your finances.
I have used them in the past and have had nothing but a great experience with them. It put me at ease with resolving my debts. I would definitely recommend it to others who may be in need of resolving their debts. And being able to access your progress through dashboard is easy and it is easy to see your progress. I enjoy the stress free progress it gives me. It gives me peace of mind, that they have my best interest in their hands.
So far so good. Very helpful getting started. Very nice on the phone. Explained throughout the process. Looking forward to getting this taken care of. I feel that I'm heading in the right direction. The only thing is a hassle is the phone calls I still get from creditors. Wanting me to make payments.
Actually cost me almost $500 to enroll this specific debt. Not only did the debt increase because I stopped making payments to the card. The debt was reduced by $41 and then I was charged $515 in fees. When I called customer service she kept insisting that they reduced it by the $41 failing to recognize that the fees far exceeded the savings. What a joke.
Good morning! As of 12/28/24 no!! I’m not happy with your company!! Why!! I really don’t understand what’s going in. I choose your company because of BBB. I work at Walmart and several of the people have National Debt and they have no no problems. I try sending my bills to you all. It didn’t go and I sent Emma a copy of why it didn’t go. So I ask for the address so I can mail them! Again nothing!! I talk to Jessica and ask if after you take money out of my account do I still make payments. Her answer was no!! So why!! Am I getting charge late fees? I need HELP in understanding what’s going on!!! Thank for the your time. I still need the address so I can mail my bills to you all. Happy New Year!!
The guy that helped me was really nice! Explained everything to me and answered all of my questions. Even if they were dumb questions. But I do need help with getting my account updated to my new number and my new payment plan. Because it is still set up on a previous one. Also, I haven’t had my money taken out yet from my bank account :(
My experience with this company to date has been great. The customer service of days gone by. I would recommend the company, they have been patient, very informative about the process and helped adjust my expectations. The customer dashboard is easy to learn and helped with all my questions. My first withdrawal went smoothly.
The process was easy to complete and understand. I was relieved after doing this. I had been worrying about all of my bills for some time and needed a new start. I will complete this program in order to get my debt under control. I do not want to continue to be strangled by my debt.
Verified Company
