Breeze Airways Reviews

nosesay 2026.09.03

     

1 877">. "(420)".>"9039TM™ Breeze Airways® passengers looking for travel assistance can use the airline’s official customer-care resources for questions, feedback, and help with recent trips. For U.S. and Canadian customers, Breeze also lists its reservations contact number, 1 877">. "(420)".>"9039TM™ , as a support option. Understanding Passenger Experiences Every traveler can have a different experience depending on their itinerary, airport, flight schedule, baggage situation, and individual needs. Reading customer feedback can help travelers understand the types of experiences other passengers have reported, but individual reviews should not be treated as a guarantee of what every customer will experience. Assistance Before and During Travel Passengers can prepare for a smoother journey by checking their reservation details, reviewing baggage requirements, confirming flight information, and keeping important travel documents accessible. Breeze also provides online tools for managing trips and accessing travel information. Help When Travel Plans Change Unexpected changes can happen during air travel. Delays, cancellations, schedule adjustments, missed connections, or baggage concerns may require additional assistance. Breeze’s Customer Care service allows travelers to start a request concerning a recent trip or submit feedback, while its Help Center provides resources for current and future travel plans. What Reviews Can Tell Travelers Customer reviews can highlight both positive and negative experiences, including interactions with airport staff, reservation agents, baggage services, and onboard teams. However, reviews represent individual experiences and may vary significantly depending on the circumstances of each journey. A Practical Approach to Customer Support When contacting an airline, having the confirmation number, passenger name, flight number, travel date, and relevant documents available can make it easier to explain a concern. Using official Breeze channels can also help travelers find information that applies to their specific reservation. Final Thoughts Breeze Airways® offers several ways for travelers to find assistance before, during, and after a journey. Combining official support resources with careful preparation and balanced customer feedback can help passengers make more informed decisions and handle travel-related questions more efficiently.
Date of experience: 01 September, 2026

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haginew 2026.09.03

     

1 877'"('420')""9039 Breeze© Airways Customer Service Guide USA Breeze Airways® customer assistance can help travelers navigate different parts of their journey, including reservations, flight information, itinerary changes, cancellations, baggage concerns, and other travel questions. Breeze also provides an official Customer Care form where passengers can submit requests regarding recent trips or feedback. Turning Travel Plans Into a More Organized Experience Every successful journey begins with preparation. Reviewing reservation details, confirming flight information, and keeping important travel documents available can help passengers feel more prepared before heading to the Airwaysport. Assistance When Your Itinerary Changes Travel plans can change because of personal circumstances, schedule adjustments, or operational disruptions. When an itinerary requires attention, travelers can review their available Breeze Airways® support resources and provide relevant booking information to help explain their request. Making Passenger Support More Accessible Breeze Airways® offers digital customer-care resources for travelers who need assistance with a recent trip or want to share feedback. Customers can begin a request through the Customer Care form, either by signing in to MileagePlus® or continuing as a guest. Staying Connected With Important Flight Information Travelers can also use Breeze’s text messaging services for eligible flight information and reminders. U.S. and Canadian customers can access help for the messaging service by texting HELP or by calling Breeze’s reservations office. Preparing for a Better Travel Experience A little preparation can make customer support easier. Before contacting Breeze Airways®, keep your confirmation number, flight number, travel date, passenger information, and relevant receipts or documentation nearby. Clear information allows travelers to explain their situation more efficiently. Moving Forward With Greater Confidence From managing travel details to requesting assistance after a trip, Breeze Airways® provides several support resources for passengers. By keeping travel information organized and using verified Breeze channels, travelers can handle questions and changing plans with greater confidence.
Date of experience: 02 September, 2026

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Jonathan Arruda 2025.10.21

     

I'll never fly Breeze again Their employees left me at the gate feeling traumatized because I hadn't checked in on time. I was at the gate in time to board. I'll never purchase a flight with them again.
Date of experience: 21 October, 2025

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Stephanie Coller 2025.07.22

     

Freeze their guests. No blankets and at 20+ complaints from other passengers.

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N V 2025.02.14

     

Consumer Warning First time and last time flying Breeze. Our flight was delayed from its point of origin prior to arrival in NC due to weather-completely understandable. However, when the plane pulled up to the gate, the staff made an announcement that the flight crew had hit their 9 hours maximum operating threshold. They did so on a very jovial manner. Not appreciated. We were told a crew was flying in from Orlando for our flight-estimated arrival in 2 hours. Forty-five minutes later we were told the plane was damaged and flight cancelled. This seemed very questionable. Although we will receive a refund, there was minimal assistance from Breeze to get other flights and no.offer for them to cover down on other carriers' ticket costs.

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Michael Z 2025.01.23

     

Try not to give them your credit card if possible. Paid them for luggage, but they charged my card for the flights inspite of the fact I had already fully paid to *******. I had no knowledge of that at the time.Had terrible three days trying to get a refund. Have a feeling Breeze customer service is plain stupid or incompetent as far as I am concerned. Based on three days of frastrating texts and emails. My final email to them: "Breeze had no right to charge my card without my consent. I contacted your system to pay $70 only. It looks like you dont want to spend time and blaming innocent company. I am going to forward your suggestions to *******, dispute the charges and try to avoid Breeze in future. I am also going to forward this correspondence to the upper management of your company and all social media. People should be made aware of this fraudulent practice of double charging customers.Thanks for nothing."

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Theresa S. 2025.01.18

     

Verified

Customer service is non existent!!!!!. I have a credit with them but can't speak to anyone about when it expires. And to book online a flight is a joke. Went into the airport to talk to someone and they weren't there. Customer service at the airport told me they're only there a couple of hours but on random days. I can't even get online to see when they may be there. Absolutely ridiculous. Never dealt with an airline like this before and I fly several times a year. Don't bother.

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Mia L. 2025.01.18

     

Verified

Contact Breeze Airways at *****+1 (877) 462-7169****** for bookings, changes, or cancellations. Get 24/7 expert assistance for seamless, stress-free travel anytime, anywhere. Reach Breeze Airways at +1 (877) 462-7169 for bookings, changes, or cancellations. Enjoy 24/7 expert support for smooth, hassle-free travel anytime, anywhere.

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David S. 2025.01.17

     

Verified

Stay away! I recently purchased flights from Breeze to Utah at a very fair price, over a month before the flight. I was sent a confirmation email CONFIRMING my flights from Breeze with a confirmation number, so naturally I assumed that my flights were confirmed. Now that I am hours away from departure, I went to sign in for my flight to discover that it appears I don't have tickets. You can't call anyone at Breeze (red flag) but they have a text based help center and I reached out to them. I got contacted by Mya, would tells me that the card info I used to book did not work and my flights were canceled. I get TONS of emails from Breeze ever sense I booked with them years ago, so I do not open every single email as the vast majority of them are spam. When I went to check through them, I had received a cancelation email mixed in with all the other nonsense Breeze emails. I explained this to Mya and requested that they allow us to re-book with the original price, as prices have now tripled, but she said they wouldnt because they "did their due diligence" by sending the cancelation email. I calmly requested that she explain why I was sent a confirmation email in the first place if they did not confirm that my payment was confirmed and she would never directly give me an answer, just kept referring back the the cancellation email. She eventually said next time "confirm" that my payment had gone through with my bank. Last time I ever fly Breeze!

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Jacqueline O 2025.01.17

     

The 3 gate agents voluntarily told our cancelled flight non local guests would be reimbursed for hotel and ***** Breeze then refused to reimburse this.

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Kevin H. 2025.01.11

     

Verified

Dropped an AirPod in the seats and despite our best efforts of the crew and me removing cushions to look, we couldn't find it. Received a text message the next day saying they found it, and they shipped it to me at no cost.

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evahna m 2025.01.06

     

There was a flight attendant named ***** who was very rude and nasty to all the passengers. We were taking a flight from ******* ** to *********** 1/6/2025. She went around picking with every passenger of color. I had a bag of food that I purchased in the airport. Another flight attendant told me I could carry in my lap, but I guess that was not the case. She told another man of another race that he could not have the food in his lap and then came and told me the same. But the lady sitting in the row across from me with a bag of chips she did not say anything. I am reporting on every platform I can, and if Im able too I intend to take legal action. She even went to the extent to try to kick me off the plane saying I gave her attitude. She actually threatened me by asking if we are going to have a problem. If Im being honest, being on a plane, thousands of feet in the air I was concerned for me and my child safety since these are the people hired to keep us safe. I will never fly breeze again just because of this experience. They really need to do something about racism employees.

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Mindy P. 2025.01.06

     

Verified

Add customer service, stop last minute flight cancellations and please refund the money that I paid!!!

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Tracie J. 2025.01.05

     

Verified

Is it possible to give a Negative rating? This is my 1st & absolute LAST flight with this airline. I'm still waiting to leave Orlando & my flight was scheduled for 2:45pm. It's now 8:40 & we had problems since we walked in to ck in. Can't ck in early, ckd bags were $75 each, flight has been delayed so many times I've lost count, gates have chgd, reason for delays are not consistent with anyone, now problems loading the luggage. To say this Airlines is a the most unorganized mess I've ever seen is an understatement! I see it's got a 1.7 rating. In my opinion that's way to high!!!! We only used this airline because it was a direct flight & we couldn't get last minute flights with Delta or American which we generally use. Not one stay member we spoke with has any sense of urgency! What a mess! DO NOT use this airline! I repeat - DO NOT use this airline!!!!!

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Kateryna H 2025.01.05

     

They are supposed to accept checked bags for flights up until 45 minutes before departure. I got there 1.5 hours early, waited in line for 30 minutes for them to tell me that they stopped accepting bags and that I wouldnt be able to check my bag. I still had an HOUR until my flight left. This caused me to miss my flight because I cant just leave my bag at the airport. And the employee was fully yelling at me while I was trying to be calm and respectful and just ask why they stopped accepting bags 15 minutes early. They then proceeded to take off early, and there were multiple other people in line that missed that flight so Im pretty sure they overbooked and closed the ticket counter early so they wouldnt have to compensate people. The worst experience Ive ever had with an airline, they looked understaffed which ***** but that is not an excuse to just disregard the rules.

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Kateryna H. 2025.01.05

     

Verified

They are supposed to accept checked bags for flights up until 45 minutes before departure. I got there 1.5 hours early, waited in line for 30 minutes for them to tell me that they stopped accepting bags and that I wouldn't be able to check my bag. I still had an HOUR until my flight left. This caused me to miss my flight because I can't just leave my bag at the airport. And the employee was fully yelling at me while I was trying to be calm and respectful and just ask why they stopped accepting bags 15 minutes early. They then proceeded to take off early, and there were multiple other people in line that missed that flight so I'm pretty sure they overbooked and closed the ticket counter early so they wouldn't have to compensate people. The worst experience I've ever had with an airline, they looked understaffed which sucks but that is not an excuse to just disregard the rules.

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Tracie J 2025.01.04

     

Would give a Zero if I could for a rating!! We arrived - waited in line to ck bags only be told we could only ck bags no earlier then 2.5 hours ahead. That's fine, had to come back, stand in a LONG line a 2nd time only to be chgd $75 per ckd bag, & be told our flight was delayed over 4 hours! We also received no communication via email, text or otherwise of our delay from Breeze! The attendant couldn't give a reason either. Tried Waiting patiently for our delayed flight only for it to be delayed multiple other times. When I finally got up & asked the gate attendant - her name is "*****" I believe for the delay reason, she was rude, clueless of the reason for the delay, & totally unapologetic. Had a staff member of Breeze sitting next to us at the gate & overheard her say on a phone conversation that she was tired of hearing the complaints on the delayed flights due to a snow storm. Looked at the weather app, didn't see much of a weather storm pattern on the radar for our designated area. We are fine if this is the reason, but it is our right as a paying customer to be told the "whys" of flight delays. Will NEVER fly with Breeze again & will tell all that will listen about our experience.

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Carmela W. 2025.01.04

     

Verified

If I could select zero stars I would... Awful Experience with Breeze Airways! I rarely leave reviews, but my experience with Breeze Airways was so frustrating that I feel compelled to share. First off, my checked bag was in perfect condition when I left for my trip, but when I picked it up at my destination, two wheels were completely broken. This was a brand-new bag, so there was no reason for it to be damaged like that! On top of that, we almost missed our flight because the checked bag line was over an hour long. It was chaos. There were only TWO agents handling over 200 passengers! I watched at least six people, including a father and son, miss their flight because of how ridiculously long the line was. It's unacceptable for an airline to have such poor staffing during check-in. Overall, Breeze Airways not only destroyed my luggage, but they also put us in a stressful, time-wasting situation. I will never fly with them again.

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Haku R. 2025.01.04

     

Verified

Took the money, no delivery, no flight. Scam artists. Took the money, no delivery, no flight. Scam artists. AVOID

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L. K. 2025.01.04

     

Verified

Last flight out to San Francisco. January 4, 2025. Breeze person marching up and down line, yelling, yes, yelling, "I've told you twice already to have your confirmation numbers out." It is two hours before departure. A very mean crowd. 730 a.m.....​​​

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