Verified Company
They put a starter in for me. Cost me over $400 and here it is not even 2 yrs later and my starter went out again. So b careful having them work on ur car. Wat did they do put a USED starter in it. Makes u wonder.
Reply from Fleming's Auto Services
2024.11.04
Thank you, Julie, for sharing your experience with us. We’re sorry to hear that you’ve had trouble with your starter again. At Fleming's Auto Services, we stand behind our work, and your satisfaction is our priority. We want to clarify a few things to ensure transparency and address any concerns:
First, while our standard warranty covers two years or 24,000 miles for parts and labor, we’re committed to finding a fair resolution for all our customers. This means if your starter failed within that timeframe, it would likely qualify for a replacement at no additional cost. If not, we can still work with you and build a fair plan. We’d be happy to check our records to see if this applies to your repair and discuss options with you.
Secondly, we want to reassure you that we do not install used starters or alternators. Used parts are only used in rare cases and only after thorough discussions with the customer, and typically only for older vehicles with limited part availability. We pride ourselves on using high-quality new parts to keep your vehicle running reliably.
We encourage you to reach out directly to our team at 651-770-6452 so we can review your repair history and see how we can assist. We’re here to help and value the opportunity to make things right.
First, while our standard warranty covers two years or 24,000 miles for parts and labor, we’re committed to finding a fair resolution for all our customers. This means if your starter failed within that timeframe, it would likely qualify for a replacement at no additional cost. If not, we can still work with you and build a fair plan. We’d be happy to check our records to see if this applies to your repair and discuss options with you.
Secondly, we want to reassure you that we do not install used starters or alternators. Used parts are only used in rare cases and only after thorough discussions with the customer, and typically only for older vehicles with limited part availability. We pride ourselves on using high-quality new parts to keep your vehicle running reliably.
We encourage you to reach out directly to our team at 651-770-6452 so we can review your repair history and see how we can assist. We’re here to help and value the opportunity to make things right.
These guys always do a fantastic job. They lay things out for you about priorities with your vehicle openly and honestly. They do quality work in a very timely way whenever you need them. It's not difficult to get an appointment, and the work is usually done same day, depending on the repairs.
These guys really know what they are doing. I've made the mistake of going other places for service before. I won't go to anyone else, even for an oil change. Kind, courteous, and greated me by name as I came in! Made my day. Make sure you stop in and see them.
Reply from Fleming's Auto Services
2024.09.09
Wow, thank you Lindsey for the great review! We're thrilled to hear that you had a great experience with us. It means a lot that you trust us with your vehicle, and we’re glad we could make your day with our service. We look forward to seeing you again, whether it's for an oil change or anything else. Your support truly makes a difference!
I have been taking my vehicles to be serviced at Flemming's for the better part of 10 years. Overall I have always received fair service with decent rates. More often than not they have gone the extra mile to enure I am happy with the services I have received. Lets face it, it's hard to find an honest mechanic these days. I continue to bring my vehicles here over other mechanics because they have never done me wrong.
Reply from Fleming's Auto Services
2024.09.03
Thank you for the great review! We agree, sometimes it can be tough to find someone you trust and I am happy to hear we have earned that in your regard. We work hard to ensure our customers trust our work. Thank you for your continued business!
Won’t take my car anywhere else been coming here since back in 2015 when I first heard about them from a buddy. Have had every car I have ever owned fixed here since and never had any problems afterwards Brian, Rich, Brock and the oil change guys they got some new lub tech guys so still learning there names haha sorry have all been good to me and my rides. Prices here are fair I’m getting an alignment done on my Impala as of writing this. I highly recommend Fleming Auto have Told all my friends family and even random people I come across who need car repairs to come here heck anyone reading this who needs work done on their vehicle oil change brakes ect come here you won’t be disappointed.
Reply from Fleming's Auto Services
2023.12.01
Thank you for the great review! We really appreciate you as a customer and it's always nice to receive acknowledgement for our hard work. Thanks again and we'll see you soon!
I have nothing but good words to say about this place. They were able to get me in next day for a check engine light. Their service workers are always so polite and explain things patiently to my clueless brain. They are always upfront about what you need and don’t try to upsell you. Give them a try for your next oil change!
Reply from Fleming's Auto Services
2024.09.09
Thank you, Mel, for taking the time to leave such a great review! We're happy we could get you in quickly and provide clear, honest service. Our goal is always to make sure you feel comfortable and informed, no matter the issue. We truly appreciate your recommendation and look forward to helping you with your next oil change or any other service you may need!
*UPDATE...
I spoke to the manager, and said he supports what his employee
said, but didn't charge me.
I brought my car into my mechanic to get the tire fixed. He said never replaced the valve, nor did they remove the tire nor balance it, per my repair guy.
I had my tire valve repaired here. As soon as I immediately got on the freeway, my car vibrated hard. I brought it right back and they CHARGED ME over 29.00 to balance the tire claiming it must not have been balanced correctly before I brought it in and it wasn't anything they did.
I told them I just got off the freeway prior to bringing it in and had ZERO vibration! They still said it was nothing they did that caused it. I am livid!
I gave them 2 stars because they got me in quickly and came to where I was to check the lugnuts which I thought was a plus.
TOP NOTCH all the way around. They provide service to our fleet of vehicles and from communication, repair time and using their quick lube oil change service, the team here is the absolute best! 100% recommend them for all your vehicle needs.
Reply from Fleming's Auto Services
2024.04.05
Thank you Amy, for the great review! We truly appreciate your business and for recognizing our hard work. I'll be sure to pass on the praise to the team!
Flemings Auto is locally owned and operated. They are always friendly and respectful. The property is clean from the convenience store, to the gas pumps, to the auto shop. Comfortable space to wait for your car to get done. Thank you Flemings!
Reply from Fleming's Auto Services
2024.03.13
Thanks Lisa, for the great review! It was nice seeing you and your daughter today. We look forward to seeing you both again!
Stopped in for an oil change and the customer service was GREAT! Very friendly, professional and the oil change was very efficient! I will definitely be coming back!!
Reply from Fleming's Auto Services
2023.12.14
Thanks Eric! I love it when customers notice the great work and service from our staff. I'll be sure to let the team know!!! The owner though... ha!
I normally don’t feel comfortable going to get my car checked out without bringing someone with that knows a lot about cars. There are some car businesses that try to squeeze every cent out of you. The workers at Flemings are extremely nice and helpful. They actually take the time show me what’s going on with my car and give me options for reasonably priced items. I trust their judgement and they tell me if something is worth fixing or if I could wait. I’ve already recommended a couple of people to go to Flemings and they agree with me. I will always bring my car there for service! I wish I could remember everyone’s names but Rich is the only one I can remember. He truly cares about his customers and is very kind!
Reply from Fleming's Auto Services
2023.11.20
Thank you so much for your great review! We'll be sure to pass on the kudos to Rich and the team and we look forward to seeing you again!
i came here for a oil and change and the service was amazing the manger haider was very helpful i will come back here for every oil change great service
Reply from Fleming's Auto Services
2023.11.10
Thank you Joesefine for the great review! Haider is fantastic and I'll be sure to pass on the kudos!
I decided recently to give their express lube service a try. I had actually never used a quick lube place in my life - Usually I would change my own oil but it's miserable to do in the winter and I couldn't keep putting it off. I was pleasantly surprised by the experience. Prices are clearly posted inside (plus a disposal fee and tax but those were pretty small). I was able to get in right away, the young man taking my info (Brandon, I think) was pleasant and professional, and I was out of there in a pretty short time. Will definitely keep them in mind next time.
Reply from Fleming's Auto Services
2023.03.07
Hey Joe, thank you for the great review! We were sure to recognize Brandon for his excellent service. He really is awesome! Thanks again!
From the moment I walked in the door the lady's who took care of me to the machnic by the name of Mason. you guys delivered outstanding service and took wonderful care of me. Thank you. Paul
Reply from Fleming's Auto Services
2023.02.17
Thank you, Paul for the great review and we look forward to seeing you again!
