Family Fitness of North Muskegon Reviews

Good rating

3.6 | 173 reviews

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Family Fitness of North Muskegon

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3.6

| 173 total

5 stars

81 pcs

4 stars

28 pcs

3 stars

14 pcs

2 stars

9 pcs

1 star

41 pcs

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Leisa Haughney 2025.11.08

The atmosphere here is great, and the members are friendly and encouraging. The lifting equipment is reliable and well-maintained, and I appreciate the range of yoga balls, mats, and lighter free weights for joint stability and simple workouts. The basement offers excellent open space for functional training, which is a nice bonus. However, a few areas could use some attention. The sauna hours are inconsistent, and since an employee has to turn it on, it’s often unavailable when staff have already left for the day. Several treadmills are in rough shape, some held together with gaff tape, others with incline functions that no longer work. The basement space, while useful, has a noticeable odor and could benefit from a deep clean and some refreshed equipment. Overall, this gym has great energy and solid potential. With more consistent maintenance and sauna accessibility, it could easily move from good to exceptional.

The atmosphere here is great, and the members are friendly and encouraging. The lifting equipment is reliable and well-maintained, and I appreciate the range of yoga balls, mats, and lighter free weights for joint stability and simple workouts. The basement offers excellent open space for functional training, which is a nice bonus.
However, a few areas could use some attention. The sauna hours are inconsistent, and since an employee has to turn it on, it’s often unavailable when staff have already left for the day. Several treadmills are in rough shape, some held together with gaff tape, others with incline functions that no longer work. The basement space, while useful, has a noticeable odor and could benefit from a deep clean and some refreshed equipment.
Overall, this gym has great energy and solid potential. With more consistent maintenance and sauna accessibility, it could easily move from good to exceptional.

The atmosphere here is great, and the members are friendly and encouraging. The lifting equipment is reliable and well-maintained, and I appreciate the range of yoga balls, mats, and lighter free weights for joint stability and simple workouts. The basement offers excellent open space for functional training, which is a nice bonus.
However, a few areas could use some attention. The sauna hours are inconsistent, and since an employee has to turn it on, it’s often unavailable when staff have already left for the day. Several treadmills are in rough shape, some held together with gaff tape, others with incline functions that no longer work. The basement space, while useful, has a noticeable odor and could benefit from a deep clean and some refreshed equipment.
Overall, this gym has great energy and solid potential. With more consistent maintenance and sauna accessibility, it could easily move from good to exceptional.

The atmosphere here is great, and the members are friendly and encouraging. The lifting equipment is reliable and well-maintained, and I appreciate the range of yoga balls, mats, and lighter free weights for joint stability and simple workouts. The basement offers excellent open space for functional training, which is a nice bonus.
However, a few areas could use some attention. The sauna hours are inconsistent, and since an employee has to turn it on, it’s often unavailable when staff have already left for the day. Several treadmills are in rough shape, some held together with gaff tape, others with incline functions that no longer work. The basement space, while useful, has a noticeable odor and could benefit from a deep clean and some refreshed equipment.
Overall, this gym has great energy and solid potential. With more consistent maintenance and sauna accessibility, it could easily move from good to exceptional.

David Regnerus 2025.08.27

This gym is perfect for me. Large amount of free weights including sizes that PF doesn’t do. Great selection of machines. Genuinely good people I’ve gotten to know over time. Feels like a community. Staff is very helpful and takes pride in running a clean and safe gym. This place feels like a gym is supposed to. Not the cringy PF experience

dcuo acc 2025.08.26

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited. In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment) I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility. Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar) Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras) Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

I’ve been a member of this gym for several years, and unfortunately, my experience has been very disappointing. The facility feels outdated — the equipment has not been updated in a long time, and several machines have been out of order for months. Maintenance and reinvestment in the building seem very limited.

In my opinion, management focuses more on advertising than on improving the member experience. For example, I’ve noticed heavy spending on marketing and signage, but the gym equipment and repairs don’t seem to get the same attention. (Paint and install $45k sign before fixing equipment)

I’ve also personally experienced recurring health issues each winter while using the gym, and while I can’t say for certain what the cause is, I believe it may be related to conditions inside the facility.

Billing practices have also been confusing. Fees like the annual “club enhancement” charge sometimes appear more than once a year, and prices don’t always seem consistent between the website and in-person conversations. ($44 per charge per person and we got 1 “new” (used) $300 deadlifting bar)

Finally, I’ve found the environment uncomfortable at times due to the way staff interactions are handled. In my view, management could be much more professional and transparent with both employees and members. (Robyn watches everyone on the cameras)

Overall, I don’t feel this gym provides any good value for the money. If you’re looking for a well-maintained and transparent fitness center, I would recommend exploring other options before committing here.

Corpseater1977 2025.07.02

Great gym with a good vibe and management. Equipment is clean and there's plenty of room. There are private areas to train, plenty of benches and weights. The regulars in the gym are all friendly and polite. Will be my gym again when I'm back in town.

Lisa 2025.06.07

I have to buy a punch card for tanning and 90% of the time they are locked up

Matthew Blaine 2025.05.01

Clean gym nice selection of weights

colleen nowacki 2025.04.08

Just joined the location on Hts Ravenna Rd…the equipment is very old…let’s talk about the clientele! There are no rules when it comes to this, no respect, people are so loud, having conversation with each other from across the gym, fowl language, they are not mindful at all of this. Several times the music on the playlist in the gym was very disturbing and disrespectful. The young men that work there are very nice but too passive . No one racks the weights correctly, and that’s if they even rack them back in the appropriate place. There is absolutely no gym etiquette here. I have lived in multiple states, been a member at many gyms and this one by far hits the bottom of the scale.

Leanna Rittenhouse 2025.02.26

After going to the West Side location in GR for years, I moved to Muskegon for work and I was so pleased to see they have a Family Fitness location here! This location is a large gym with a lot of nice equipment. I love the adjustable cables and the cardio gallery. They also have a large selection of dumbbells and a lot of the equipment is newer compared to the West Side location. It’s a little busier than I am used to, but I’ll adjust to that. I’m also excited to use the sauna if I can ever remember to bring a bathing suit or a towel. Some drawbacks: -I think I made a bad impression on the manager for forgetting to wipe my shoes off but I’m hoping we can turn that around -respectfully, the hip adduction/abduction machine could use replacement or some kind of maintenance -the lockers in the locker room are very old and you cannot hang your coat without a hanger -there is political signage around the office areas which seems like they are trying to drive away people without certain beliefs (I believe being politically neutral is more professional) Other than those things, though, I’m looking forward to being a member of the 5am club here and I am excited to see how much progress I can make!

Zac 2025.02.21

They just charged everyone a club enhancement fee. $44 from every member. And they used it to buy a $350 deadlift bar. Most of the equipment is outdated, there’s lightbulbs out, broken mirrors, and broken equipment, but at least there’s a new deadlift bar.

Tyler Budd 2025.02.10

At least a quarter of the machines are broken or faulty, doesnt seem like everything is kept up to date, not very clean, and there is one rag and wash bottle for a whole section of machines. The weights on the machines arent very accurate as well. The basement has punching bags but they arent up because the bolts broke and it doesnt seem like its going to be fixed anytime soon. The key card takes at least 5 swipes go get in. It'll do in a pinch, but I'd rather save money and go to Planet Fitness 10 minutes down the road.

Derrel Gwaltney 2025.01.07

Won't go there again during business hours in that dirty gym.

Uber Self 2025.01.07

Never again will I go to this location. Nothing matches. Alot of the machines are broken or in need of repair. Nothing matches to the other locations. And most important the handful of interaction I've had with the manager have all been negative. Every other location is better than this one.

Nicholas Plumhoff 2024.11.13

SCAM Knowing i had never been part of a gym before she charged me a large sum upfront and then told me i was monthly pay schedule. Always texting me about better deals than what i was paying and when i would bring it up to her she would say "o no that's different"... yeah i know its cheaper.. when i finally decided to end my membership i told her and she was very rude and told me i couldn't i had to email headquarters and walked away from me. After that she send me a nice message about how i was such a beautiful soul and would be missed. then she tried to charge my cashapp card over 175 dollars (luckily i only put money on when I'm going to use it) ii got a threating message how she was going to report me because it was a yearly contract and i was behind a month.... she made me pay 200 upfront to be monthly.... long story short she's a scammer, just go to planet fitness.

Date of experience: 01 June, 2024

Joseph Beacham 2024.10.12

It's a gym, some of the equipment needs repairs and some of the equipment needs to be upgraded completely but it's a gym nonetheless.

Christine Panozzo 2024.10.07

David Shullenberger 2024.09.30

I've been a member since Family Fitness opening in North Muskegon. The gym is very clean and well maintained, the staff friendly and courteous. I would recommend this gym to anyone wanting to join for the first time.

Tom Leonard 2024.08.25

Nice quiet gym no hassles, nice people work out there.

John McCleve 2024.07.18

I’ve really enjoyed my membership at Family Fitness this past year. The facility has everything you need, awesome sauna, tanning beds, management has been great to work with, 24/7 access, great location, great company with members while working out, and the year long membership is pretty affordable. You can also do their trial period that is cost affective and gives you a chance to visit the facility. If you have never been, I highly encourage you to come check it out!

Carson McCullough 2024.05.28

This Gym has been my home and changed my life over the past 3 years. The Management is Nice. 24/7 Hours. Good Priced Membership. Weights that get the job done. Sauna. Wrestling/Yoga Mats. Punching bags. The Best thing About Family Fitness Center of North Muskegon is the people. EVERYBODY I have talked to here has been nice, welcoming, and understanding. There is no better place to grow both physically and mentally.

Becca Newman 2024.04.17

Manager is racist with control issues and doesn't listen. I use this gym with my children and partner. Manager approached my partner mid-workout and asked him his name and if he was "supposed to be there," then said "we're about to find out." Claimed she was trying to figure out why the door was wide open. We had been working out for about 40 minutes at this point. Would not listen when we informed the card scanner is problematic DAILY half the time it doesn't register I'm there. She keptinsisting everything is fine and we don't know how to scan a card. To add insult to injury, she later called me and said my partner "took it the wrong way" and she was "trying to figure out who broke the door" Well....she didn't ask anyone else! Never had an issue when I was bringing my girl friend with me to work out, not a peep. This individual is problematic at best, and should NOT be running a gym. Avoid this place.

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