Verified Company
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The first room we checked into had dirty sheets. We woke up to a flood in the bathroom. Water was pouring up through the bathroom floor. Kinda hard to get ready for your wedding with wet floors. So, went downstairs and complained. So, they moved rooms. They could have cared less that I’d was my wedding day. Second room, wasn’t much better. The toilet ran all night and we were supposed to get call from the concierge that day. Still waiting for that call. It’s been 4 days. We went back down to front desk again. Moved rooms and finally got the room we requested. But, still no fridge or phone call. Service was awful. Go to check out wmd they tell us we have a balance?! The last at front desk was just going to charge us. She didn’t pay attention to the comps and the room comps that was the whole reason of going to Vegas- that was our destination wedding. I would never stay here again.
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