Categories Health & Medical Vision & Hearing Eye Value Opticians
Eye Value Opticians

www.eyevalue.co.uk

Eye Value Opticians Reviews

GOOD rating
4.2
50 reviews Verified
Eye Value Opticians
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Reviews ( 50 ) 4.2

Rebekah Treganna
Rebekah Treganna
2025.03.17
Such a lovely shop! Super helpful and friendly, and even tightened my glasses frame which had come loose for me without me asking and at no extra cost :) they were also happy to explain the science behind my eyes to me and answer all my questions during my eye tests! Fantastic customer service all round. I’ve both bought glasses here and had eye tests here and always had a great experience, and it is so nice to support a local businesses rather than big chains. I also love that they have a collection point to recycle contact lens frames!
John Greenshields
John Greenshields
2025.02.05
Delightful service, made my daughter's first experience of getting glasses so easy. She bounced out with a spring in her step and is really excited to get her new specs. If your kid needs a test, go here.
Reply from Eye Value Opticians 2025.02.05
Thanks for your great review, John. You were both a delight to serve. Best Eye Value
Chris Kutler
Chris Kutler
2024.12.20
### Review for Eye Value Opticians & Hearing Centre I cannot recommend **Eye Value Opticians & Hearing Centre ** highly enough! After waiting nearly a year to get a prescription for my 3-year-old daughter through the NHS, I decided to call Eye Value in desperation—and I am so glad I did. They managed to book us in for an appointment on the very same day! Benjamin, one of the proprietors, was absolutely incredible with my daughter. At just three years old, I had anticipated that she might resist or struggle with the eye tests. However, Benjamin’s warmth, patience, and expertise put her completely at ease. She happily cooperated during what turned out to be a very thorough and comprehensive examination. It was such a relief to finally address her vision issues, which had been apparent for months. Thanks to Benjamin, we left with a solution that same day. While we were there, I decided to have my own eyes tested as I’d recently noticed some difficulty seeing things as clearly as before. Benjamin quickly confirmed that my distance vision was impaired and provided a prescription. Once my new glasses were ready, the difference was nothing short of astonishing—like stepping into a world of high definition! I had grown so used to my deteriorated vision that I didn’t realize how much I was missing. With my new glasses, it’s like I’ve been given a new lease on life. Details in my surroundings and people’s facial expressions now stand out with clarity I hadn’t experienced in years. The moment my daughter received her new glasses, the wonder and amazement on her face were priceless. She’s clearly experiencing the same sense of discovery and joy as I did. As a family-run business, Eye Value clearly puts their heart into what they do. Their care, attention to detail, and commitment to improving their clients’ quality of life through better vision shine through in every interaction. Benjamin and Yaron have created something truly special, and I am so grateful for their help. If you’re looking for opticians who truly care and go above and beyond, look no further than Eye Value Opticians. They’ve made a lifelong customer out of me!
Reply from Eye Value Opticians 2024.12.20
Hi Chris Thank you so much for your glowing and thoughtful review. You were a pleasure to serve and your little one was nothing short of delightful. Hope to see you again soon Eye Value team
L.
L.
2024.10.31
I highly recommend this opticians. I have been to a few opticians in my lifetime and I can honestly say this is the best opticians ever. Mr. Benjamin Jacobs is a very caring,thorough,experienced optician and he explained everything involved within my eye test and gave me extra information. . The care and attention given by him goes above and beyond expectations. The staff are very friendly, helpful, and caring. Thank you Mr. Jacobs. Linda
Reply from Eye Value Opticians 2025.02.05
Thanks for your review Linda
sue akiyama
sue akiyama
2024.08.17
We weren't happy with the optician around our area. My Japanese friend recommended me her optician. She said that he is highly experienced, kind and does eye tests thoroughly. On top , ALL the staff are very good with kids. I highly recommend this optician.
Reply from Eye Value Opticians 2024.08.17
Hi Sue Thanks for your great review. We are proud of our friendly, caring staff and Mr Jacobs' examinations which are second to none... Glad to hear that your experience reflects our dedication to our patients. Best Eye Value
Thomas Fabry
Thomas Fabry
2024.07.19
Very friendly and helpfull staff, immediately repaired my glasses, for very very low cost, best service. Thank you !
Reply from Eye Value Opticians 2024.07.19
Hi Thomas Thanks for the review. We're always happy to help when we can. Best Eye Value
ZEYNEP ALAGOZ
ZEYNEP ALAGOZ
2024.07.17
Reply from Eye Value Opticians 2024.07.17
Thanks for the review!
Thea Carley
Thea Carley
2024.04.16
Fixed my glasses super quickly and for a great price after Specsabwrs told me it couldn’t be done. Excellent service all round
Reply from Eye Value Opticians 2024.04.16
Hi Thea Thanks for the review. Glad we could help. Best Eye Value Opticians
Adnan Dabbagh
Adnan Dabbagh
2024.03.21
I went to 3 other optometrists to fix a very small problem with my frames they wanted to keep the glasses for 3 hours and some told me they need a day or 2 I went to eye value and they fixed it in 5 minutes above and beyond definitely go there
Reply from Eye Value Opticians 2024.03.21
Hi Adnan It's our pleasure to be of service. Thanks for your review! Eye Value
Eva
Eva
2024.02.04
Will not be returning. Got my very basic prescription wrong and lots of back and forth until it was resolved.
Reply from Eye Value Opticians 2024.02.04
Hi Eva We're sorry you feel this way about the service we provide. Was it the glasses we produced that were less than satisfactory, or inaccuracies in the prescription itself? We've tried to find a patient on our records with your name to check what the exact issue was, but cannot find anyone who's name is, or contains "Eva" with any recorded problems, retests or remakes. We are always looking to improve our service, so we'd really like to get to the bottom of it. While we put all the glasses we supply through various checks, it does happen that some mistakes fall through the cracks and we are happy to resolve all problems and do so as quickly as possible. We'd really appreciate it if you could let us know where exactly you felt we let you down so we can try to avoid repeating it in the future. Best Eye Value Opticians
Amrelij
Amrelij
2024.01.16
I went there for replacement glasses in November last year . I was sold glasses that I could barely see through, let alone read with. Just a few days of getting it, my glasses cracked after falling from my face to the ground. This surprised me as I wasn't expecting new glasses to break so suddenly , but mine did. I took the glasses back for fixing, and I was told that I had to pay to have the lens put in a new frame (this only took the guy less than 3 minutes to do). Less than a week after this, the glasses fell from my face and broke again! I feel like I'd been sold cheap poundland glasses, it doesn't make sense for it to keep falling from my face and breaking each time.
Reply from Eye Value Opticians 2024.02.04
Hi Amrelij We're sorry you feel this way about the service we provide. We are really surprised to hear that you took home glasses that you could barely see through! Whenever someone collects glasses from us we offer them the opportunity to try them on, check they are comfortable and fit securly, and most importantly that the vision they achieve when using the glasses meets expectations. We've tried to find a patient on our records with your name to check what the exact issue was, but cannot find anyone who's name is, or contains "Amrelij". We do our utmost to supply glasses that are fit for purpose, and if they break due to manufacturers fault or quality issues, we will always replace them. Again, without the ability to identify you and to look into your specific situation we cannot comment on what went wrong. We pride ourselves in our warm personal customer experience and are always looking to improve our service, so we'd really like to get to the bottom of it. We thank you for your review and hope that you will return to give us another chance. Best Eye Value Opticians
Vic Eris
Vic Eris
2023.10.09
Quickly and perfectly fixed my broken glasses! Friendly service and super convenient location. Thank you so much for your help!
Reply from Eye Value Opticians 2023.10.09
It was our pleasure! Thanks for your review
Regina Jacobs
Regina Jacobs
2023.08.23
Kind, caring patient and works so well with children. We came here for a second opinion and they were professional/accurate. We are so happy that we went here!! Thank you!!
Reply from Eye Value Opticians 2023.08.23
Thank you for your review, Regina.
Christopher Duke
Christopher Duke
2023.04.20
Reply from Eye Value Opticians 2023.04.21
Hi Christopher Thanks for the great rating! Best Eye Value
Tumi Ferris
Tumi Ferris
2023.03.02
Professional, comfortable, efficient, friendly - seamless experience
Reply from Eye Value Opticians 2023.03.02
Hi Tumi Thanks for the great review. Best Eye Value Opticians
Faisal Rahman
Faisal Rahman
2023.01.18
Great opticians, Mr Jacobs is a real professional!
Reply from Eye Value Opticians 2023.01.19
Hi Abz Thanks for your great review. Best The Eye Value Team
Christopher Wilkins
Christopher Wilkins
2022.11.21
Reply from Eye Value Opticians 2023.03.12
Thanks so much for your review, Christopher. Much appreciated
Mendel Jacobs
Mendel Jacobs
2022.10.25
Best place to go and test your eyes I recommend to come here had all good selection of glasses and a nice service and have been going to this eye value Opticians for a long time and has treated me lovely thank you for all your hard work eye value.
Reply from Eye Value Opticians 2023.01.19
Thanks for the top review, Mendel! Much appreciated! Best The Eye Value Team
Olga Arcade
Olga Arcade
2022.08.18
These people are a complete mess,useless.
Reply from Eye Value Opticians 2022.08.18
Hi Olga, We can't seem to remember seeing you in the practice, and you aren't registered as our patient, but we're sorry to hear you feel you recieved poor service. We like to learn from our mistakes, so we would really appreciate to hear more from you about what went wrong and how this can be improved on in the future. Best The Eye Value Team
Kelly Artemiou
Kelly Artemiou
2022.07.30
Could not recommend more. Having not been for an eye test since childhood, I was slightly anxious when we first began - Benjamin made me feel at ease so quickly. He was extremely professional, he took his time, he talked me through everything - we even had quite a few laughs too! Overall such a lovely experience, huge thank you to Benjamin and his team - wonderful service.
Reply from Eye Value Opticians 2022.07.31
Hi Kelly Thanks for your review. At Eye Value we take pride in the personal service we offer our patients. Looking forward to seeing you again soon The Eye Value team