Eyeglass World Reviews

Juan Diego Alarcón 2026.06.09

     

Lo peor de lo peor , no lo recomiendo para nada solo fue una pérdida de tiempo y dinero para mi

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Reply from Eyeglass World 2026.06.10

Hola, Juan, lamentamos mucho escuchar esto y nos gustaría ayudarle a encontrar una solución. Envíenos un correo electrónico a eyeglassworld@nationalvision.com. Asegúrese de incluir la ubicación que visitó, la fecha de su visita y su número de teléfono para que podamos ayudarle lo más rápido posible.

Dawn Baillie 2026.05.02

     

All the stuff was very friendly and helpful. Randi was my consultant, she was very nice, thorough, and patient with my needs.

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Reply from Eyeglass World 2026.05.04

Thank you for your great review and feedback, Dawn! We’re glad you enjoyed your visit and appreciate your business.

kunal sharma 2026.04.22

     

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Reply from Eyeglass World 2026.04.23

Hi Kunal, thank you for leaving us a review! We appreciate your business and welcome any thoughts on how we can make your next visit even better.

Chris Hoffman 2026.04.22

     

Don't expect your new glasses same day.. even when they have your lenses. And be prepared to be treated like crap when you mention that's their policy. Never again.......premium prices. Lowest quality and service....

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Reply from Eyeglass World 2026.04.23

We’re sorry you had a poor experience with us, Chris. We would be happy to put you in touch with someone from corporate management. If you’re interested, you can email us at eyeglassworld@nationalvision.com. Please include the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.

Rick Walker 2026.04.14

     

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Reply from Eyeglass World 2026.04.15

Hi Rick, thanks for the 5 stars! We’re so glad you had a great experience. Thank you for your business.

Brilynn York 2026.04.02

     

I had an appointment yesterday with the staff here at the Greenwood location. Everyone was kind and helpful. The eye dr himself was great, as well. Dr. McCain (I believe his name was). I told him my struggles - he found the problem, validated what was going on, then gave me a great prescription that'll help me with my actual job. I'm a salon owner where I specialize in lashes and brows. He told me to get wider glasses because that is still a selling point. "You can still have great lashes and wear glasses." Just absolutely so sweet and educated. 10/10

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Reply from Eyeglass World 2026.04.02

Hi Brilynn, thank you for your review! We appreciate your business and are glad you had a great visit.

Tammy Wiarek 2026.02.19

     

Rachel in one of the office is not friendly doesn't respond to my questions while giving me mean or snarled up nose looks like she hates her job ...I hate getting her everytime I try to be friendly but she is just got rude snarled up mean looks at everyone she never smiles or welcomes you ...I hate that because everyone else is so lovely there

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Reply from Eyeglass World 2026.02.20

Hi Tammy, we’re very sorry to hear this, and we’d like to help find a solution. Please email us at eyeglassworld@nationalvision.com. Be sure to include the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.

Cieairra Compton 2026.02.05

     

Searra was great! My daughter and I had a great experience at this location. Everyone was friendly and very patient. Highly suggest for anyone looking for glasses or contacts.

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Jonathon Cole 2026.01.27

     

Easy process and friendly staff. My vision insurance is awful to work with but their team was more than helpful being involved and makign sure I was taken care of.

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Hannah Conley 2026.01.14

     

I had the best experience here! Randi was so kind, helpful, and knowledgeable when it came to buying my glasses. I will be back!

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GabbleCats 2026.01.10

     

Super quick with my glasses, got them in less than 24 hours, super excited to wear my new glasses

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Maddie Tucker 2026.01.05

     

Randi was so helpful and kind, explained all the expenses to me to help me understand. Love her!!!!!

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Malone Moore 2026.01.05

     

Randi is amazing and was super helpful through the whole process!

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Melody Zanger 2025.12.27

     

Replaced nose pads. Very efficient and done in good time. Thanks Ariel.

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levi hazel 2025.12.07

     

randi was such an amazing help getting me the perfect frames to suit my face and my needs! 100% recommend going to this eyeglass world and asking for randi :)

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charlene grahn 2025.11.19

     

Never go to eyeglass world It is quite unfortunate that I went to eyeglass world.The manager brianna said that I would have to have new lenses made. Well, I bought the glasses a year and a one/2, and I can certainly give you pictures, they're brand new, I wore one pair, 5 times the lens keeps popping out the second pair I bought, they put some kind of silicone around the lens, because that one's also popping out they would do nothing about it. She said I had to have new lenses made the lenses were brand new. I guess I should have brought them back right away. But I didn't wear them cause they're a little too strong, and it's a year and a 1/2 later, and now I can wear them. So I would have to say their customer service, general manager is the worst. I will never do business with this company again, this is eyeglass world 1918 DEL Prado boulevard Cape coral, Florida. Absolutely terrible
Date of experience: 19 November, 2025

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Alice Neary 2025.11.06

     

Trainwreck about to happen.. Online service is a Trainwreck
Date of experience: 06 November, 2025

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Daralene Day 2025.11.03

     

Jared was very courteous and helpful in repairing the nose piece on my frame. I appreciated his prompt and efficient attention!

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Reply from Eyeglass World 2022.07.22

Happy to hear you had such a positive experience with us, Daralene. We appreciate you taking the time to write a review, thank you for being our customer!

Gia Nitschke 2025.10.28

     

If I could give less than one star I would. Had my glasses remade 4 times and they couldn’t get my prescription right. Was seen by two different optometrist that couldn’t get my prescription correct. DO NOT GO HERE. Do not waste your time or money. I never received a call or text when my glasses were ready. Had to contact this location multiple times to advocate for MYSELF. Same day glasses are not as advertised. Save yourself time and money and go elsewhere.

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Reply from Eyeglass World 2025.10.29

Hi Gia, we’re very sorry to hear this, and we’d like to help find a solution. Please email us at eyeglassworld@nationalvision.com. Be sure to include the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.

mark holcomb 2025.10.25

     

Just want to say Rachel was so helpful. She seen no one at desk to check in and jumped right up to take care of us. She took the time to answer all our questions. She has great customer service skills and we appreciated it. Thank you Rachel!!

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