Verified Company
Would not recommend. Poor service, did not work for us. Better to go to the Vodafone at the airport instead!
Contacting the email they have listed as well is useless.
الرد من eSIM Australia
2025.11.07
We’re disappointed to hear about your experience. Our team strives to provide excellent customer service, and we’d like the chance to address your concerns directly. Please contact us at support@esim.com.au
Although my request to transfer my eSIM got off to a rocky start, the agent that I worked with went to great lengths to track down the issues with my transfer and help me work through them. I really appreciate his perseverance and patience in resolving my issue.
الرد من eSIM Australia
2025.11.07
We appreciate your positive review — thank you for choosing us.
We are on our European holiday half way through. The data only eSIM works well in Romania, Austria and Czech Republic. No problem at all. We still need to travel through Germany and Belgium. I have no doubt that the eSIM from eSIM Australia will work.
الرد من eSIM Australia
2025.11.07
Wow, thanks for the 5 stars! We’re thrilled you’re happy with our service.
Poor service. ESim did not work in my phone. Asked for refund as it was not clear what devices it works on. No refund received.
الرد من eSIM Australia
2025.11.07
We’re disappointed to hear about your experience. Our team strives to provide excellent customer service, and we’d like the chance to address your concerns directly. Please contact us at support@esim.com.au
Absolutely useless. Emails downloaded at random but never on demand. Very rarely could access any web sites. Network in use that my phone was supposedly connected to was displayed but hardly ever worked. Was trying to use my eSIM in Paris and surrounds.
الرد من eSIM Australia
2025.11.07
We’re disappointed to hear about your experience. Our team strives to provide excellent customer service, and we’d like the chance to address your concerns directly. Please contact us at support@esim.com.au
We recently toured Italy and Greece. We did not use wifi anywhere because of security concerns and were totally reliant on eSIM Australia's connection to the internet. We had good (sometimes excellect) coverage almost everywhere. Exceptions were in tunnels or in hill country which we expected. Very satisfied.
الرد من eSIM Australia
2025.11.07
Wow, thanks for the 5 stars! We’re thrilled you’re happy with our service.
Easy to set up and use. But i couldn't use paypal to pay and as soon as i gave my credit card with ccc i was scammed of $1880 on a mobile purchase !!! I'll never shop with u again unless u have paypal.
الرد من eSIM Australia
2025.11.07
We’re disappointed to hear about your experience. Our team strives to provide excellent customer service, and we’d like the chance to address your concerns directly. Please contact us at support@esim.com.au
Use their e-sim on multiple European trips including France, Austria and Switzerland. Found it easy to set up, reliable, and very cost effective.
When I did have a problem, the support chat was helpful and the problem diagnosed and fixed quickly.
الرد من eSIM Australia
2024.09.25
Hi Kevin McIsaac,
Thank you for your wonderful feedback! We're delighted to hear that you found our eSIM easy to set up, reliable, and cost-effective during your trips to France, Austria, and Switzerland. We appreciate your support and look forward to being a part of your future travels.
Best regards,
eSIM Australia
Thank you for your wonderful feedback! We're delighted to hear that you found our eSIM easy to set up, reliable, and cost-effective during your trips to France, Austria, and Switzerland. We appreciate your support and look forward to being a part of your future travels.
Best regards,
eSIM Australia