Geverifieerd Bedrijf
Based on our experience as an international corporate client, we unfortunately cannot recommend this service provider. The collaboration proved to be highly unsatisfactory for our company.
In our perception, the project execution fell short of the professional standards expected in the B2B sector. To date, we have only received drafts which, in our view, remain highly flawed. Essential, contractually agreed-upon components—specifically the mandatory food safety plan and the trademark registration—were never finalized or properly executed. Due to these severe omissions, the current results are completely unusable for our business operations.
Particularly disappointing was the manner in which legitimate criticism was handled. Furthermore, we found their formal communication—even regarding basic administrative formalities—to be remarkably careless; at two points, they were not even able to spell my name correctly.
To make matters worse, the provider is now demanding the remaining 50% payment before completing any further work. From our standpoint, proceeding to production with their current drafts—without a completed food safety plan and without trademark registration—creates an unacceptable commercial and legal risk that we cannot responsibly bring to the market.
Given that they collected a 50% upfront deposit and subsequently conditioned further cooperation on additional payments without delivering the required food safety plan, completing the trademark registration, or fulfilling the core contractual deliverables, we feel, from our standpoint, that our business was completely deprived of its financial resources for unfulfilled core services, leaving us with nothing but flawed digital drafts.
Consequently, we can only strongly advise anyone against using their services!
