Dubai Cosmetic Surgery Clinic- Jumeirah Reviews

Dear Monique, We regret to hear about your dissatisfaction with your recent experience at our clinic. We would like to address the concerns you have raised. Firstly, it is important to clarify that the initial price quoted over the phone was a starting price provided without an in-person evaluation. When you visited our clinic, the doctor thoroughly discussed the possible treatment options and the associated costs with you. The final price of the medical treatment was communicated to you before proceeding, and no guarantees were made due to the unique nature of your condition. Regarding the effectiveness of the treatment, during your follow-up visit, you informed us that the initial treatment did not produce the desired results. The doctor then explained the specifics of your medical condition and repeated the treatment without any additional charges, again emphasizing that no guarantees could be made due to the complexity of your condition. We want to assure you that we take all feedback seriously and strive to provide transparent and effective medical services. Defaming the clinic publicly can be considered a legal offense, and we encourage in person meeting or direct communication with our supervisor to resolve any issues. If you have further concerns or require additional assistance, please contact us directly so we can address them promptly. Thank you for your understanding.

Thank you for your positive review

We are sorry to hear about your dissatisfaction with your recent experience at our clinic. We take all feedback seriously and strive to ensure our patients receive the best possible care and service. Regarding your concerns about the hair treatment package, we would like to clarify a few points. At our clinic, we always prioritize informed decision-making. Our medical team discusses the details of each treatment, including potential side effects and expected outcomes, before proceeding. We regret if there was any misunderstanding in this communication. When you reported increased hair fall after the treatment, we took your concerns seriously and offered to address them immediately. As per our refund policy, which was explained to you at the time of purchase, refunds are processed based on the number of sessions used and the costs incurred. We reimbursed you for the remaining sessions after deducting the costs for the sessions you had already received, in line with this policy. We understand that this situation has been disappointing for you, and we regret that the treatment did not meet your expectations. We are committed to resolving any issues and invite you to contact us directly to discuss further steps that can be taken to address your concerns. Thank you for bringing this to our attention. Your feedback is valuable in helping us improve our services.

We are pleased that you loved our services. We are always here to help our clients and patients!

Thank you so much for your kind words! We're delighted to hear about your positive experience with Dr. Federico di Francesco and the entire team at Dubai Cosmetic Surgery Clinic. Ensuring our patients feel comfortable and informed is our top priority. We look forward to serving you again in the future. Stay radiant!

Thank you for your positive review

We apologize for the inconvenience you experienced with our phone service. We strive to provide prompt and efficient customer service, and we're sorry we fell short in this instance. Please contact us at our whatsapp number 0097143485575, and we'll be happy to assist you with any concerns or questions you have.

Thank you for taking the time to share your experience. We're delighted to hear that Dr. Fariha made you feel comfortable and exceeded your expectations. We always aim to provide our patients with the best care possible, and it's reassuring to know that we've achieved that for you. We look forward to serving you again in the future!

Thank you for the positive review! We pride ourselves on offering friendly, professional, and excellent service. Your satisfaction is our priority, and we look forward to serving you again in the future.

Thank you for your review! We're delighted to hear that your problem was resolved to your satisfaction. We aim to provide excellent customer service and went above and beyond to exceed your expectations. We appreciate your mention of being compensated beyond excellence. We value your consideration and look forward to serving you again in the future.

We are happy to know that you are satisfied with our services and Dr. MIHAELA J. SVORCINA. You are always welcomed for any other treatments as well!

Thankyou so much Eman! We are glad that you loved our clinic. You are always welcomed!

Thankyou so much for your kind rating, we are glad we were able to help you!

Dr. MIHAELA is really happy that you loved your treatment at Dubai Cosmetic Surgery Clinic! Thankyou for considering us for your treatments.

Thankyou soo much from Dr Fariha, she is pleased to hear that you loved the treatments!

Thankyou soo much for your kind rating Sir! We are always happy to help!

Greetings from Dubai Cosmetic Surgery Clinic Thank you for sharing your experience with us. We couldn't find your details or appointment at our clinic, please share your detail and we can investigate n update you accordingly Please email us with more details to asiya@dubaicosmeticsurgery.com and we will be happy to look into this for you We hope to welcome you back to provide you a better experience. Best regards, Dubai Cosmetic Surgery clinic team

Thank you Mohini and look forward to seeing you again in the clinic

Thankyou soo Much Mond Angeles. We are happy that you loved our services!

Thankyou soo much Yvonne Baah. We are happy to help you always!