Dreamspas Reviews

Bought a hot tub a few years ago from Jeff. The hot tub has been brilliant. Always provide good aftercare with any questions I have had. Would recommend them to all my family and friends.

Michelle and David at Swansea Dream Spa's have been amazing. Very easy to talk to and always on hand for advice. They made buying our hot tub so easy. I would recommened them as they were terrific. I'd give them 10 stars if I could. Thank you both so much. We love our Malaga its amazing

Bought a hot tub from Nick & Jeff 6 months ago, fantastic service from start to finish, the install was a very smooth process, really enjoying the tub and would recommend them highly.

Called into the showroom in Bristol, Nick and Jeff served me and gave me all the information I needed. Had the hot tub around 2 years and considering buying another one.

Jeff was so informative about all the hot tub needs explained every single thing to us and we will be back again and again just to see lovely Jeff

Geoff was amazing! Very knowledgeable and not pushy at all. Our tub arrived a few weeks ago and it’s awesome!!! Installation was brilliant and the guys were very friendly and efficient Highly recommend Dreamspas Bristol.

Excellent service from Jeff at Dreamspas Bristol. He told us all there was to know and we left feeling very informed. The install guys were also fab 👌 Love our tub!

We purchased our SPA from George at Newbury branch and have been very pleased with great service and friendly sales techniques No hard sell and no pushy sales tactics Lovely SPA, definitely worth visiting and considering this store. Excellent display of SPA for each budget Thanks George for being patient and looking after us Colin and Sarah

Super fast delivery, a1 service all around. The team at Dreamspa’s arranged everything for us, we had previously almost bought from another supplier in Wiltshire who were going to get a crane and everything seemed a challenge! Not for these guys, they made it all look so easy. Big thanks to Jeff and Charleigh!

Signed up for the service and chemical package when we purchased the hot tub just over a year ago. We are very pleased that we did this as it seems to offer excellent value. Our dealings with this company have always been positive and they truly are a gem! If you are interested in buying a tub give them a try 👍

Absolutely excellent customer experience. George took us through the different spas and checked what we were looking for to ensure we got the right one for us.

Dale and Phil delivered my hot run and helped me with installation and what to do with the chemicals brilliant with putting it in our extension i found them more than helpful highly recommend

Very good service and aftercare from all in the cardiff branch.

1st class customer service and guidance. Laura proved invaluable in her knowledge and experience and was able to talk through options. Installation was flawless and subsequent visits to showroom to collect supplies have gone as smoothly as ever. Great team and great service throughout.

Love tub great service

an absolute pleasure to deal with john taylor at dream spas. very pleasant and a pleasure to do business with him.

So after deciding to upgrade to a hardshell hot tub i visited a different store, on arrival dint get very good vibe was there about 10 minutes came out disappointed...the same day happened to call DREAM SPAS they had appointment available so i popped along with my brother. From walking into the reception i had a completely different feeling about the place jeff was amazing from asking what i wanted answering countless questions to showing us the demo spa which the other shop didn't even have. I wasnt made to feel my questions were stupid we were there over an hour nothing was too much trouble the spa i was interested in was set up in a different store jeff got on the phone and they did a live video of how it worked. Then delivery day came. From phone calls with jeff and nick arranging it to charlie, mitch and adam installing it. Again nothing was too much trouble answered every question possible went through everything with me but in a way i could understand and i felt confident knowing if any problems i could call them lovely bunch of lads. Would highly recommend visiting dreamspas if your considering a hot tub!! A*

From the initial advice on what type of hot tub was suitable, the ordering process, delivery and installation , Dreamspas, Cardiff have been excellent. Laura in particular could not do enough to help. The hot tub has been one of my best buys!