Reply from Donnelly's Cooling, Heating & Plumbing2023.03.29
Thanks, Sean! We at Donnelly's Plumbing Heating and Cooling were delighted to see your wonderful 5-star rating for our company. It's great to know how pleased you were with our job performance, and that our expertise earned us a perfect score. Please contact us anytime you need top-rate home services, and best wishes from the team at Donnelly's.
Karen Burstein2024.11.03
11/3/24
Nick did a great job.
8/8/2024
Joseph did a routine plumbing check, flushed my water heater, and located my sewage clean out that was hidden by grass. Joseph is the best -he explained everything, had a nice and professional manner, and was a pleasure to work with!
8/1/2024
Justin did routine maintenance on my AC. He had a nice and professional manner!
3/5/23
Tom gave great service. He cleaned out my shower drain, explained everything, had a nice manner, and gave me advice on how to prevent a re-occurence.
11/17/23
Joseph was great showing me tagging the correct levers to turn off water.
11/17/23
Rob did my heater maintenance and provided great service as usual!
8/24/23
Rob did my air conditioner maintenance. He was friendly, professional, thorough, and explained everything he did. Great job!!
8/4/23
Bobby Burkle replaced my water heater, garbage disposal, and fixed a few other things.
He was professional, pleasant, and explained everything he was doing!!
Also, the people answering the Customer service and other lines at Donnellys are always so nice and helpful!!
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Kevin was professional, pleasant, patient, thorough, and explained things to me every step of the way. I am so glad that I signed up with Donnelly's -- from the person answering the phone (this time it was Patty) to the technician sent to my home, the service has been the best!
Reply from Donnelly's Cooling, Heating & Plumbing2024.08.09
Karen, we are truly grateful for your detailed feedback on the outstanding service delivered by our technicians at Donnelly's Plumbing, Heating, and Cooling. Your kind words about their professionalism and thoroughness resonate deeply with us. At Donnelly's, we are dedicated to providing exceptional service to all our valued customers. Thank you for entrusting us with your HVAC and plumbing needs!
Donnelly's
John Haines2024.11.03
Derrik is wonderful example for the Donnelly company. It became obvious that he really knows his “stuff.” He carefully explains, works carefully and efficiently. In short, a great job.
Reply from Donnelly's Cooling, Heating & Plumbing2024.10.24
We're overjoyed to learn that Derrick demonstrated outstanding expertise and efficiency, John. His commitment to clear communication and quality work is indeed a reflection of our company values. We look forward to serving your home needs again.
Reply from Donnelly's Cooling, Heating & Plumbing2024.11.03
Paul, we appreciate your five-star rating and feedback! It's fantastic to know our team met your expectations with excellent service. Your satisfaction is our priority at Donnelly's Plumbing Heating and Cooling. We look forward to serving you in the future.
Reply from Donnelly's Cooling, Heating & Plumbing2024.07.05
Tim, thank you for sharing your positive experience with us. We greatly appreciate your kind words about Angie and Domingo's service. If you ever need further assistance, please do not hesitate to reach out. Your support means a lot to us.
Best,
Alicia, Client Experience Manager
Scott Zimmerman2024.11.01
Michael Puebla and team did an incredible job!
A crack was found in our main sewer line.
They came out the next day, and were able to dig up the sewer line and fix the crack, flush out the line, and get everything flowing again.
Mike and team were very personable and professional, explaining each step.
Thanks again!
Reply from Donnelly's Cooling, Heating & Plumbing2024.09.24
Hi Scott, your review is greatly appreciated! It's wonderful to hear that Travis' expertise and professionalism made a lasting impression. We're glad he got your water issue resolved efficiently and effectively. Your kind words mean a lot to us!
Reply from Donnelly's Cooling, Heating & Plumbing2024.11.01
We're grateful for your trust, Kyle! Thank you for your fantastic rating. It's wonderful to know you had a great experience with us. We look forward to serving you again!
Reply from Donnelly's Cooling, Heating & Plumbing2024.11.01
We appreciate your rating, Vince! It's wonderful to hear that you had a great experience with our team. Thank you for choosing us. Your satisfaction means a lot!
Carla Campbell2024.10.31
Excellent work. Very informed employee, explained everything very well.
Reply from Donnelly's Cooling, Heating & Plumbing2024.09.10
Carla, thank you for recognizing our work with a 5-star rating! Your feedback means a lot to us, and we're delighted to hear about your positive experience. We look forward to serving you again in the future.
Donnelly's
stanton rhodeside2024.10.31
Always five star excellent service from Donnellys. The service person Kevin was on time, polite, and professional.
He explained clearly what my system does and checked it all out.
I am happy that I have a service contract with them.
Great company
Reply from Donnelly's Cooling, Heating & Plumbing2024.10.31
Stanton, we're elated to hear about your superb experience with Kevin from Donnelly's. His punctuality, courtesy, and expertise are what we always aspire to deliver. We're glad your service contract brings you satisfaction and peace of mind. Looking forward to continue serving you.
Reply from Donnelly's Cooling, Heating & Plumbing2024.10.31
We're grateful for your trust, Edward! Your satisfaction means the world to us. Thank you for choosing us for your needs, and we look forward to serving you again!
Dana Malone2024.10.31
James did a great job reworking our old plumbing in our laundry room. We had him reconfigure the pipes for a cleaner more efficient look and function. He was thorough and communicated through the entire process, providing details and updates. We are very pleased with it!
Reply from Donnelly's Cooling, Heating & Plumbing2015.07.10
Wow! What a wonderful review, Dana! Thank you so much for choosing Donnelly's Plumbing Heating and Cooling. We're so glad to have you as our customer, and we look forward to helping you in the future. Thanks again, Dana! The team will be thrilled to read this.
Suzanne Bonaduce2024.10.30
Joseph was professional, polite, and informed. He took one look at my issue and fixed it ASAP.
Very pleasant and I would ask for him again! Donnelly’s is my go to for heating and plumbing!
Reply from Donnelly's Cooling, Heating & Plumbing2024.10.31
Your kind words about Joseph and our services are truly appreciated, Suzanne! We're happy to know your heating and plumbing issue was resolved promptly. We're always here for your home service needs!
Arlene Buchholz2024.10.30
Very efficient. He was also very patient while I asked him questions
Reply from Donnelly's Cooling, Heating & Plumbing2024.08.13
Thank you for your feedback, Arlene. It's heartening to hear that our team's efficiency met your expectations. We always encourage our clients to ask questions, and we're glad our team could provide the answers with patience. We appreciate your 5-star rating and look forward to serving your future plumbing, heating and cooling needs. Your satisfaction is our top priority.
Pat Richards2024.10.30
Nick Ponticelli could not have been better. He explained each step in diagnosing the problem with my new heater. Polite -courteous are a few words to describe hid presents. out a 5 rating his has defiantly earned the 5. One of the best tecks if not the top one. Thank you - Pat R.
Reply from Donnelly's Cooling, Heating & Plumbing2022.07.23
Hi there, Pat! We at Donnelly's Plumbing Heating and Cooling were delighted to see your fantastic 5-star rating for our company. We are very pleased that your recent service call went so well, and that Derrik hit a total home run that was beyond expectations. We always want our customers to feel appreciated, as we truly value your support. Thanks again for calling Donnelly's, and we hope we'll have more opportunities to assist you in the future!
Andrea Miller2024.10.30
Will request Nick again. Very nice person. Neat and clean-you would never even know he had been here.
Reply from Donnelly's Cooling, Heating & Plumbing2024.10.30
We're delighted to hear that you had a positive experience with Nick, Andrea. His dedication to maintaining cleanliness is just one of the ways we endeavor to provide stellar service. We look forward to servicing your home again in the future. Thank you for choosing Donnelly's Plumbing Heating and Cooling.
Jeanette McFarland2024.10.30
Professional services ,Justin explained how he unlocked my thermostat thank you Justin
Reply from Donnelly's Cooling, Heating & Plumbing2024.10.28
Thank you for your kind words, Jeanette! We're sincerely glad to hear you found our services to be professional. At Donnelly's Plumbing Heating and Cooling, we strive to provide top-notch service. Your feedback is greatly appreciated and we look forward to serving you again.
Jessyca Harrington2024.10.29
I had what hoped was a small leak in my kitchen. It was not but Field Supervisor Michael and his crew, especially Sebastian and Mike made the repair process much easier. From recommending a public adjuster to working quickly through whatever my quirky house through at them, they were friendly and helpful at every turn in the process.
Reply from Donnelly's Cooling, Heating & Plumbing2024.10.30
Jessyca, we value your feedback and appreciate your recognition of Michael, Sebastian, and Mike's diligent work. We're glad to hear that our team was able to navigate the challenges of your home's unique situation, providing efficient and friendly service. Our team at Donnelly's Plumbing Heating and Cooling is always here to lend a hand with your home needs.
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