Dein Stellplatz - Parkplatz 1 - Günstig Parken am BER Reviews

Lieben Dank Sven ? Wir freuen uns sehr über dein tolles Feedback, gerne bis ganz bald! Viele Grüße vom Dein-Stellplatz-Team

Dear Sylwia, we are very sorry for what we have to read here. Unfortunately, we can not find a booking to your name. Please contact us directly with your booking number. In order not to repeat such a waiting time we urgently want to check what happened here. To do this, we need to know on which day and at what time you landed, only then can we check more and take remedial action. Many thanks to you for your help in making our service even better! Many greetings from the Dein-Stellplatz-Team

Dear Tomasz, thank you very much for your feedback. It's a pity that we have to read such an evaluation. We have checked your booking and unfortunately do not understand your rating at all. We told to you at check-in, as well as in all emails, that you should please call the shuttle number when you are ready to be picked up. Unfortunately, this call was not made. Furthermore, you apparently went straight out and got into the taxi after you had your bags, so we didn't even have the chance to pick you up from the airport. You landed at 6:51pm and already left the parking lot at 7:32pm, so you couldn't have been waiting at the airport at all. What do you expect? We have no way of knowing how long it will take you to actually get off the plane and get your bags and then still get to the meetingpoint. Therefore, it is important that you call us when you are ready to pick up! We are grateful for any criticism, as long as it is justified and we can derive an improvement from it, but such an evaluation is not helpful for anyone! All the best for you, many greetings from the Dein-Stellplatz team

Vielen Dank für die tolle Bewertung Tugra! :-) Gerne bis bald. Beste Grüße vom Dein-Stellplatz-Team

Dear Lucie, thank you so much for your feedback and glad to hear some positive words about the parking and shuttle to the airport! :-) We are very sorry that you were not taken directly on the first bus after landing, we are looking into how we can improve here, so that customers are picked up after arrival time at the meeting point and there is no unnecessary crowding. We wish you all the best, best regards from Dein-Stellplatz-Team

Hello Łukasz, thank you for your feedback. It's nice that you liked our car park and that you rated it so positively. We are sorry that you had to wait. Unfortunately, you arrived almost half an hour late at the car park, so it is difficult to plan the shuttle so that there is no waiting time. We always try our best to avoid waiting times or keep them as short as possible. This works well, but we can't wait for everyone, otherwise the bus wouldn't leave at all :-) And of course we have to get the customers who arrived on time to the airport as quickly as possible, I`m sure you understand that. When we pick you up, we see that you landed at 12:13 p.m. and were picked up at 1:03 p.m. By the time you get off the plane, have your suitcases and walk to the meeting point, it takes a good 30 to 45 minutes, so we can't explain why there was a 30-minute wait. Maybe you mean that it took 30 minutes from the time you called the shuttle driver until you got back to the car park and left our car park? We think that is absolutely reasonable. We wish you all the best, many greetings Dein-Stellplatz-Team

Vielen Dank liebe Kathrin! :-) Beste Grüße vom Dein-Stellplatz-Team

Lieber Bernd, vielen Dank für die tollen Wort und deine Begeisterung für unseren Service! Wir freuen uns sehr, dich bald erneut bei uns begrüßen zu dürfen und wünschen eine schöne Zeit. Beste Grüße vom Dein-Stellplatz-Team

Vielen Dank für die tolle Bewertung Damian ? Beste Grüße vom Dein-Stellplatz-Team

Vielen Dank!? Bis bald und viele Grüße vom Dein-Stellplatz-Team Dziękuję bardzo! ? Do zobaczenia wkrótce i pozdrawiam serdecznie, Dein-Stellplatz-Team

Vielen Dank Frank! ? Wir freuen uns sehr über dein tolles Feedback. Mach's gut und hoffentlich bis ganz bald! Beste Grüße vom Dein-Stellplatz-Team

Lieber Rainer, herzlichen Dank für deine super Bewertung ? Wir freuen uns schon sehr, dich bei nächster Gelegenheit bei uns begrüßen zu dürfen. Viele Grüße vom Dein-Stellplatz-Team

Vielen Dank für deine Bewertung lieber Pawel. Beste Grüße vom Dein-Stellplatz-Team

Vielen Dank II Dziękuję bardzo! ?

Vielen Dank für dein hervorragendes Feedback! :-) Wir freuen uns, wenn wir dich ganz bald mal wieder bei uns begrüßen dürfen. Eine schöne Zeit für dich und viele Grüße vom Dein-Stellplatz-Team

Hello Mateusz, thank you for your feedback. It's a pity that you felt that way. We even have extra Polish speaking staff, all the information you get from us, we have translated into Polish and only because not every staff member speaks the best English, such a rating follows. We are certainly not unfriendly towards Polish customers, it is not for nothing that we go to great lengths with translations into Polish, with Polish staff and so on. It's really a pity that you don't appreciate all this. We wish you all the best! Best regards from Dein-Stellplatz-Team

Vielen lieben Dank Ursula ? Gerne bis bald, viele Grüße vom Dein-Stellplatz-Team

Liebe Monika, herzlichen Dank für deine tolle Bewertung! Gerne bis bald, viele Grüße vom Dein-Stellplatz-Team