Datacord were incredibly helpful in setting us up with a new machine for our office. Very happy with the replacement machine recommended by Jason and Jason's sales service overall.
There were a couple of set-up queries that were resolved after the initial installation, and the Datacord techs (Nathan in particular) were very generous with both their knowledge and time in helping us find solutions that best worked for us.
Thank you to all Datacord personnel involved, we're very grateful.
Through our business Leader Aviation Services, we have been working with Datacord S.A for around 14 years. During this time we have updated / upgraded our printing technology on three occasions and every time the experience has been a pleasure. There are no hidden cost's, there are no unplanned surprises and the technical support has always been outstanding. The team at Datacord "do what they do" so well, I can concentrate on "what we do" Thanks guys.
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We are a first-time client of Datacord and for Canon printer, they were recommended by our IT company and so glad we have used their service.
Extremely impressed with the ease of transition and the customer service. Nothing was too much trouble and the printer is amazing.
Thanks Datacord for your wonderful service and product.
We had a Datacord representative attend our workplace, after giving him a brief rundown of our current printing structure and what our printing requirements were. He was quickly able to assess our needs and were able to find the perfect solution for our workplace. Always responded promptly to our questions and now all is installed and working exceptionally well.
We have been working with Jason and George since 2018, and we cannot recommend the team highly enough. From the initial implementation to ongoing support, they have been exceptional every step of the way. We recently renewed our fleet of devices which shows our trust in them.
Their team is knowledgeable, responsive, and genuinely cares about their clients' success. They took the time to understand our business needs and tailored solutions that have streamlined our operations and improved efficiency.
Not only do they excel in technical expertise, but their customer service is top-notch. Whenever we have encountered an issue, their support team has been quick to respond and resolve it, minimising any downtime.
Datacord has truly been a trusted partner for our printer needs, and we look forward to working with well into the future. If you are looking for reliable team that goes above and beyond, look no further than Datacord.
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fast friendly service, would highly recommend
Datacord has been incredibly helpful in replacing our old photocopier with a new one.
Jason spent time explaining everything and nothing was too much trouble, returning calls and responding to query emails very quickly
Thank you we are extremely happy with our new copier and the service provided
LBH Accountants
Reply from Datacord S.A.
2024.05.29
Thanks for your positive review, Leanne!
They were a great help in setting up our new pharmacy
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Great service! Steven was fantastic and fixed our printer issue. Very happy with friendly service from Steven. Thank you! Rebecca - Receptionist from Direct Care Australia
George and the team provide exceptional customer service. Their approach from the beginning to end is second to none. They make the whole process stress free with their helpful and friendly team. Thank you George and the Datacord Team!
My experience with Jason Cousins, the account manager with Datacord was very positive. Jason was helpful with every aspect of the photo copier change over. Would be happy to recommend Datacord to others. Instalation was done on time with no problems.
Many thanks to the Datacord team for a smooth deployment of 30 printers through our hotels! From the initial review of our mix-and-matched printer fleet, to cost analysis, proposal and deployment I always knew where we were up to. Nothing was too much trouble, and now we have a smooth, standardised fleet of printers that I don't have to worry about.
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We were incredibly impressed with Datacord's prompt service when our Sharp photocopier recently needed a replacement part. Datacord's service department were a pleasure to deal with and responded quickly to have the machine up and running again. Steven was incredibly knowledgeable and replaced the problematic part in no time at all. We appreciated his wonderful sense of humour and really appreciated his polite friendliness. Wonderful service as always from Datacord.
Reply from Datacord S.A.
2024.06.11
Thank you Merrilyn for leaving us such a lovely review. Steve is a valued member of our team.
Upgrading our printer was such a simple and straight forward process. Thank you to Jason & the team
Reply from Datacord S.A.
2024.05.29
Thanks for your positive review, Lisa!
As a non-profit charity Bookshop, we have been very appreciative of the care and service we have received over many years from the staff at Datacord. We have just received a refurbished photocopier under a new contract and are very pleased with the product and the care and attention given to our needs right from when we first looked into updating our old machine. Many thanks to all the team who serve there!
Reply from Datacord S.A.
2024.05.29
Thanks for your positive review!
Datacord recently supplied me with a Cannon copier. Their price was competitive to the market. They promptly came out to our office to present their proposal.
The best part was the installation. Completely detailed and problem-solved everything. They had shortcuts set out to save time on site and was very professional. Has my highest recommendation.
Reply from Datacord S.A.
2024.05.29
Thanks for your positive review, Ash!
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