Damp and Mould Solutions

Damp and Mould Solutions Reviews

Excellent rating
4.8
34 reviews Verified
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Reviews (31)
2022.04.22
9.0
Efficient (WC2A) Efficient and reliable company.
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Ayoub
Ayoub
2022.04.19
My wife requested this company to remove some mold that started to build up in the bathroom, and last week two men were sent who, upon arrival, started to make nasty comments about our house. They continued for a while and once my wife had enough of it she called out the behaviour and demanded an apology from them. Nevertheless, it was already too late given the awful experience of listening to them talking bad. Moreover, for mold clean up, it is strongly recommended to use a full-face respirator/mask because mold spores affect and can enter the body through the nose, mouth and eyes. One of the two guys didn’t even wear any kind of mask while doing his work but he did feel entitled to complain and throw nasty comments about our house/personal belongings, as well as how it was set up whilst doing his job... So, although they did do a good job, they didn’t have any sense of respect and professionalism. Hence, we’ll never hire this company again.
Sylwia Szymanska
Sylwia Szymanska
2021.12.03
Positive
Professionalism
Quality
Responsiveness
Value
I spoke to few businesses before because of the damp in the flat I rent. Each time I was getting different answers to my questions and the quotes my landlord couldn’t pay. Micken was friendly, patient and professional from start to end. He was actually listening to what we needed with the great result and job done quickly for the price my landlord was happy with. I would choose Damp & Mould Solutions again for their competence, knowledge, great customer service and a personal touch.
Reply from Damp and Mould Solutions 2021.12.09
We really appreciate your kind words and honest feedback, both really nice customers.
2021.11.18
10
Damp proof kitchen area (N18) Micken was a lovely guy very professional, polite and reliable. The 2 work men Jack and Dan were also lovely, friendly guys. Jack and Dan did a very good job. They were very respectful with our home covering all furnitres. Work was carried out to a high standard. Would definitely use this company again and would recommend. Thanks again guys.
Rikin Parekh
Rikin Parekh
2021.11.06
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Noticed a damp issue in our first floor bedroom and contacted Micken. He was friendly and professional and arrived promptly for the appointment. He carried out a detailed evaluation of the issue, offered sage advice and even recommended a wonderful Roofer (A Whittaker Roofing) to help with the problem. The quote Micken supplied was very reasonable and fair and will be hopefully soon asking him and his team to carry out the works needed.
Reply from Damp and Mould Solutions 2021.12.09
Thank you for your kind words and thoughtful gesture by providing gifts for the team and I.
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2021.11.06
10
Damp in first Floor bedroom quote/investigation. (HA0) Micken was prompt on his arrival and extremely respectful and courteous. He assessed the issues in the bedroom and conducted a thorough investigation. He offered safe advice and because I was finding it difficult to find a roofer, he recommended a fellow tradesman, Adam Whittaker Roofing. The quote supplied by Micken was fair and I will hopefully soon be having him and his team sort out our damp issue. A decent and kind soul.
Sach Patel
Sach Patel
2021.11.04
Positive
Professionalism
Punctuality
Responsiveness
Value
Reply from Damp and Mould Solutions 2021.11.04
Thank you for 5 Star review it was a pleasure carrying out the damp treatment at one of your properties.
2021.10.02
10
Mould treatment and repaint a double bedroom (KT9) I have bad black mould in a double bedroom. Very reasonable priced, very good for value. Quality of their work which were mould control and repainting a double bedroom is excellent. Being on time and tidy after work. Excellent communication from the start to the end of the job. Very professional. Highly recommended.
2021.10.02
10
Fixing rising and penetrating damp throughout my flat (NW10) Absolutely amazing service. Miken is really professional and kind. He clearly knows what he's doing, and was very diligent. Thank you! Would use again.
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2021.08.27
10
Damp proofing a London Victorian terraced house (N5) Damp and Mould solutions did a cracking job. They performed the proposed works superlatively. I was travelling abroad, and when they discussed unanticipated issues they pro-actively highlighted them to me and resolved all the issues at a next to zero additional cost. Cannot recommend highly enough.
2021.08.27
10
Rising Damp treatment (N11) Micken and his team were great from start to finish, as we were trying to get the work completed in a short time frame. It was great for Micken to book us in quicker than provisional start date provided. Very clean, tidy, great quality work carried out. Kept us updated with photos as each day was finished. Would highly Recommend Damp and Mould Solutions
Alexander Baker
Alexander Baker
2021.08.26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Absolutely wonderful job on our bathroom. Very professional, always in touch and extremely personable. I would highly recommend
Reply from Damp and Mould Solutions 2021.09.02
Hello Alexander, Your positive feedback is much appreciated.
David Larrison
David Larrison
2021.08.26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Micken and his team were really good from start to finish, we required our rental property to have rising damp treatment, due to on-going water damage, Micken explained the full scope of works to be carried out, the workmen were very tidy and clean after each day was completed. Once the work was completed, Micken requested to meet me on site to go over all the work completed and plus some extras which he explained he did not charge me for. Cheaper than other quotes I received. Very genuine company, would highly recommend and use again.
Reply from Damp and Mould Solutions 2021.09.02
Hello David, Thank you for your kind words. Damp and Mould Solutions appreciate the time you have taken out of your busy day to make us feel proud of the work we carried out at your property.
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Drake Smith
Drake Smith
2021.08.25
Micken from Damp and Mould Solutions gave me quote for work needs to be done in my house. It was quite expensive £1800 for not a big job ,when I asked why so expensive he explained they will use special materials Sika . Then I said okay as I know material is expensive. They arrived on time , they work 3 hours first day and two on the second day , they decided to use sand and cement cheapest material on the market.I guess they thought I wouldn’t notice 🤔 I paid half before they started and another half I should pay after they finished. When I raise questions why he used cheapest material Micken said they decided on the day to change it. Why was necessary ruined my new floor he said they investigate it but they haven’t done no work on the floor. Re: materials : not true they they decided on the day they already brought with them. They ruined my 4 square meters new oak floor unnecessarily. So I’m waiting when Micken will take me to court he lying to me regarding material. I told Micken I could do sand and cement by myself, I hire them to believe they will use special materials to prevent future problems. Stay away!
Reply from Damp and Mould Solutions 2021.09.02
Hello Mr. Drake Smith, Thank you for taking the time to share a review. We’d love to try and make this right. If you’d like to connect further by phone or email, we’ll work with you to try and find a solution. Thanks again for bringing this issue to our attention.
Balbir Kaur
Balbir Kaur
2021.07.19
Positive
Professionalism
Quality
Responsiveness
I chose to go with this company due to their patience and professionalism in answering all of my many questions. The work was done promptly and to a very good standard. Highly recommend to others because they are knowledgeable, friendly, very good at managing my tenants and most importantly tidy. Thank you Damp Mould Solutions!
Reply from Damp and Mould Solutions 2021.08.10
Your kind words are much appreciated. Thank you
2021.06.10
10
Checkatrade Welcome (SW19) Checkatrade would like to welcome Damp Mould Solutions Limited to London. They have been a Checkatrade Member since 2021. Damp Mould Solutions Limited specialise in Damp Proofing services.
Louise Ashley
Louise Ashley
2021.05.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Micken was so helpful and gave us solutions to treat the problem very cost effectively. A really genuine guy who went out of his way to help - very highly recommended.
Reply from Damp and Mould Solutions 2021.06.15
Thank you, your feedback is much appreciated.
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Sofi Fayez
Sofi Fayez
2021.05.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from Damp and Mould Solutions 2021.06.15
Thank you, for the 5 star rating.
Deshpal Singh
Deshpal Singh
2021.04.09
Positive
Professionalism
Quality
Very accurate information and and greatly appreciated service 👏 knowledgeably provided me with a great solution
Reply from Damp and Mould Solutions 2021.04.09
Thank you Mr. Singh, Your feedback is much appreciated.
Shahid Amin
Shahid Amin
2021.03.31
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very professional and courteous staff. Very competitive pricing for the solution installed. I would highly recommend them.
Reply from Damp and Mould Solutions 2021.04.09
Thank you Mr. Amin, Grateful for your kind words and honest feedback.