Verified Company
I recently ordered from Crystal Cloud 9 and couldn’t be more impressed. Everything I received was clearly high quality which gave me extra confidence in the products.
I had a few questions before placing my order, and the customer service team was absolutely amazing. They responded quickly, were super knowledgeable, and genuinely cared about helping me find what I needed. That level of service really sets them apart.
My package arrived quickly with ExpressPost shipping, and I really appreciated that I qualified for free shipping. Crystal Cloud 9 has definitely earned my trust and loyalty — I’ll be ordering again soon!
Shocking deception
I ordered and liked THC Sativa Tincture 900MG (Deadhead Chemist) from a dispensary in Toronto.
Then I ordered the same product from
https://crystalcloud9.cc/
Two bottles arrived as I had ordered, labelled 900 MG / 50 ML,
but they came in standard 30 ML bottles with the 50 ML label on them.
I have attached a photograph.
What do you think is going on here?
Date of experience: 31 August, 2025
Date of experience: 31 August, 2025
Gotta love the rewards system these guys got. Numerous platforms to review multiple products for free points to get me free products next time. Awesome. Can't wait to sample some selections of some 4A flower and concentrates. If your not using these guys already for your product's give them a try. I highly recommend
Reply from Crystal Cloud 9
2024.01.15
🎉🎂 We're thrilled you enjoyed the surprise! 🎁 Thanks for the shoutout, and you're very welcome. Here's to more great stuff ahead with CC9!
Product is great! Good price. Very very fast shipping! They package it good, will deff be ordering from here again,and find it kool they also throw in free stuff with orders that is great. Keep up good work guys.
Reply from Crystal Cloud 9
2022.02.02
Thank you for sharing your experience with us as well as posting a photo! We are thrilled to hear you'd like to order with us again. See you again soon :)
I was doubtful in the beginning since the pay process was intriguing (paid with credit card) my card got flagged and suspended following the purchase, which created even more doubt for myself. But in the end service was good and delivery was fast (less than a week). Stock is good as well! Cheers!
They lie to get your money
Terrible customer service. I asked SEVERAL TIMES ABOUT the mail strike and they assured me that they here prioritize with their currier company and I’d get my order. I asked again because money is tight. Again Bella assured me. THEY LIED AND RIPPED ME OFF. THEY HAVE MY MONEY AND I HAVE NOTHING. CANT FIND “ the boss” to talk to. FIND ANOTHER SUPPLIER! There are so many. STAY AWAY FROM THIS ONE! I also think, they just give you whatever weed they have and just say it’s what you ordered.
