Sanders, Bret DDS Reviews

Sanders, Bret DDS Reviews

4.7

Excellent - based on 146 reviews

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Reviews (146)
Jacy Dale
Jacy Dale
2024-01-18
SCAM ARTISTS. Happy to say I did not let them drill holes unnecessarily in my teeth. They wanted $3600 for 11 cavities. Turns out I DO NOT HAVE CAVITIES. Go to Picasso dental.
Reply from Sanders, Bret DDS 2024-01-27
We do not have a Jacy Dale in our records. Hoping this is a mistake. We are not the only Creekside.
Maritza Esther
Maritza Esther
2023-12-26
Dr Patel and his front desk team are phenomenal! From the moment i walk in to the moment i leave!
Amarrah
Amarrah
2023-12-20
***My 1st & probably last visit*** I arrived prior to my 11:30am appt. and had to complete patient info, history, which I'd asked for the opportunity to complete it ahead of time but never received the link (okay not a big deal) I completed it. While completing the woman at the front desk (I believe was the manager) shared personal information verbally with another random patient while we were both in the waiting area. While her disposition was friendly and this was said in a joking manner, it was a violation of privacy. I just believe staff may need a refresher on HIPPA. I was called back by Kevin (who was totally professional, informative and efficient the entire time) then saw a super sweet hygienist who took her time, was quite friendly and explained everything she was doing and some more. After seeing her I was left waiting for the dentist for quite some time; to the point where I had to hop off the lifted exam table with the bib on to go see what the hold up was (my husband was in the waiting room and had a 2pm appt.to make). Kevin acknowledged me and told me they hadn't forgotten me. Dr. Patel eventually came to the room at 1:35pm (YES, it took him that long) and politely introduced himself while attempting to get my x-rays and notes up. I politely let him know that I'd been there since before 11:30 and will need to leave for another appt. He spent a few minutes trying to get the notes before calling Kevin for help. I'd at this point expressed that I needed to be leaving very soon. Dr. Patel started to seemingly rattle some the findings of the visit which confused me because he'd just said that the system was down and needed to restarted. I then expressed that this part of the visit now seemed rushed and not the most accurate as he doesn't have the complete note to discuss with me. I then suggested that he call me/set up a virtual visit or something to discuss the findings and he agreed. More than a month later I still haven't been contacted about my visit BUT they surely submitted the claim and got paid for services and a visit with the dentist (which didn't completely happen; he was in the room with me for 5 minutes at the most and didn't discuss findings or treatment). I'm in disbelief and disappointed, I will be contacting my insurance company about this experience. The only good parts about the visit was the dental assistant and hygienist. I understand that providers get off schedule at times but, privacy, communication, accountability, respect of other's time, apologies and following through goes a long way.
Reply from Sanders, Bret DDS 2023-12-22
We try very hard to give everyone a great experience. Obviously we feel short here. We appreciate your input and very much regret that this was your experience at our office.
Beatrice Martinez
Beatrice Martinez
2023-10-22
Love .. every thing about this office! Suzanne , Kevin , Maria , Christie and Dr.Patel you guys are awesome.Highly recommend!
tracy bolt
tracy bolt
2023-09-13
Very friendly staff, feels like home Very professional and they do excellent work!
R B
R B
2023-06-20
Reply from Sanders, Bret DDS 2023-06-23
Thanks for the 5 star rating!
Claudia Solis
Claudia Solis
2023-05-05
I love this office! Yesterday was my first time coming in and everyone was WONDERFUL!! Affordable prices as well! Dr Patel and staff thank you for helping me and getting me in so quick!
Reply from Sanders, Bret DDS 2023-05-08
Thank you so much! We appreciate you taking the time to review our practice!
Marcus C
Marcus C
2023-04-14
I've been visiting this office for 14 years, and Dr. Sanders has been phenomenal to work. Most recently, I experienced an unexpected interaction with office staff members in regards to a dental procedure and I became concerned about the potential outcome. However, Dr. Sanders became aware of the issue and quickly addressed it by going above and beyond to make things right. I appreciate his establishment and his quick resolution, which confirms my decision as to why I chose him as my dentist. Thank you for the great work that you and your team of dentist perform. You create an environment when visiting the dentist becomes something that a patient looks forward to.
Reply from Sanders, Bret DDS 2023-04-14
Thank you for the amazing review! We are so happy we could provide you with exceptional care and glad that we could make the situation right. We truly appreciate you!
Maritza a
Maritza a
2023-04-14
I have bad dental anxiety but Dr. Patel and the staff made me feel very comfortable. I have referred many friends and family and they all love it as well.
Reply from Sanders, Bret DDS 2023-04-14
Thank you so much! We appreciate your review!
Nikki Tidwell
Nikki Tidwell
2023-04-06
My husband and I had appointments yesterday afternoon. We had a fantastic visit, everyone in the office so kind and friendly. It was also nice to not feel pressured into any kind of treatment plan they were very clear on pricing, insurance and options. Best experience we have had at a dentist office. 10 out of 10!!!
Reply from Sanders, Bret DDS 2023-04-06
Thank you so much! We are so happy you had a pleasant experience with us.
Laurie Ellison
Laurie Ellison
2023-03-31
I had a filling break while flossing my teeth. After my dentist canceled the appointment, I called Creekside. I had to drive a bit since I had moved three years ago, but it was worth it. Dr. Patel not only repaired the filling, but he also noticed that I had decay around an adjacent filling and fixed that one as well. Totally recommend Creekside.
Reply from Sanders, Bret DDS 2023-04-03
Thank you so much! We are so happy you were pleased with your experience with us.
Brittani Matthews
Brittani Matthews
2023-01-23
I’ve been going to Creekside for a year now. The staff is very professional! I would recommend this office to anyone. I will not be going anywhere else for dental work/cleanings.
Reply from Sanders, Bret DDS 2023-01-23
Thank you so much for the amazing review of our practice! We are truly appreciative of you.
Cynthia Gonzales
Cynthia Gonzales
2023-01-05
I had the best experience with Dr Patel and staff, this office makes you feel do welcomed and cared for from check in to check out! thank you so much Dr Patel for your great bedside manner and caring for your patients to the extreme, greatly appreciated !
Reply from Sanders, Bret DDS 2023-01-09
Thank you so much for the amazing review! We truly appreciate you.
Sararizona _xo
Sararizona _xo
2022-12-22
Dr. Patel is the best! I actually scheduled an emergency appointment over night for a chipped tooth (on the website) and it was super easy and I was able to get in the next morning as a new patient. I’ve always hated the dentist and I try to avoid it as much as possible. Dr. Patel and staff made me feel comfortable and special. I’ve been back 3 times and love coming in. I don’t know why I waited so long. I’ve also been taking care of my teeth more in depth and I have invested into a new electric tooth brush and water flosser. Just because Dr. petal has inspired me to take my teeth and how important my teeth are. I’m bringing my husband in jan once his insurance kicks in. He’s excited to try out Dr Petal because I’ve been so pleased with all my experiences! Thank you for being awesome !!
Reply from Sanders, Bret DDS 2022-12-22
Thank you for the kind review! We are so happy you had an excellent experience.
Bill Schaniel
Bill Schaniel
2022-10-06
Just had a Deep cleaning.. Marie, Dr. Long, and Jessica were Wonderful.. Best Deep Cleaning Experience Ever! Thanks Ladies... 😁
Reply from Sanders, Bret DDS 2022-12-14
Thank you so much for the review of our practice! We are so happy you had such a great experience!
Elodia Garcia
Elodia Garcia
2022-10-05
I felt welcome from the moment I came in. The front desk Suzanne helped me with my new patient paperwork. Kevin was so nice he escorted me to my room and help me get comfortable. My hygienist Maria is so sweet. She did a great job cleaning my teeth. I love it here. I can't wait for my next visit.
Reply from Sanders, Bret DDS 2022-12-06
Thank you for your review. Patient satisfaction is of upmost importance to our office and we strive to deliver the level of care that you deserve and expect. We are so happy that you had a great experience!
Peggy Sue Bass
Peggy Sue Bass
2022-10-05
I came in today to be fitted for a crown. I have to say the staff is very professional, friendly, and knowledgeable. I want to give a big shout out to DAVID. David, you made a big change in my attitude. It's horrifying for me going to the dentist. You talked with me and kept me calm. Thank you. (Also, I'm going to look up those books you told me about.) THANK YOU, Peggy Olson
Reply from Sanders, Bret DDS 2022-12-14
Thank you! We love reading the positive reviews of our practice.
Montreal Dillard
Montreal Dillard
2022-08-31
The staff and atmosphere was great! Lilly (sorry if misspelled) did an amazing job on my teeth while making me comfortable and communicating effectively throughout my cleaning. I was a first time patient and will definitely be back.
Reply from Sanders, Bret DDS 2022-12-14
Thank you so much. We are so happy to know you had a 5 star experience.
Kylie Bauer
Kylie Bauer
2022-07-07
I had a new patient appointment there today and I had a great experience! The staff is so friendly and informative and made me feel comfortable throughout my whole visit! ☺️
Reply from Sanders, Bret DDS 2022-12-14
Thank you for the 5 star review. So kind!
Jessica Garcia
Jessica Garcia
2022-06-12
My encounter with each member of the staff at Creekside Family Dental felt comforting. I had some issues that I wanted addressed immediately and they did their best to accommodate my needs. I appreciate that they are naturally informative and prepared me for each stage of my visit. Knowing what to expect helped calm my anxieties. Dr. Patel, Misty, Sara, and Christy thank you for welcoming into your family. Please forgive me if I didn’t spell everyone’s name correctly.
Reply from Sanders, Bret DDS 2022-12-14
Thank you so much! We are so happy to know that you had a great experience with us as we strive to excel in customer satisfaction.