Sanders, Bret DDS

www.creeksidefamily.dental

Sanders, Bret DDS Reviews

Excellent rating
4.7
150 reviews Verified
Sanders, Bret DDS
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Reviews ( 150 ) 4.7

Ash Streeter
Ash Streeter
2024.06.15
I cannot recommend Creekside Family Dental enough! As someone who deals with dental anxiety, finding a welcoming environment was crucial, and Creekside exceeded all expectations. From the moment I walked in, the staff went above and beyond to make me feel comfortable and relaxed. They were incredibly understanding of my concerns and took the time to explain each procedure thoroughly. The atmosphere is calming, and every member of the team is genuinely kind and accommodating. If you're looking for a dental practice that truly cares about their patients, Creekside Family Dental is the place to go!
Jess Potter
Jess Potter
2024.06.13
I had a really awful experience at my last dentist and truthfully never wanted to go to a dentist again. My fiancé convinced me to give his dentist a try and after coming here and talking with the staff, I felt very comfortable letting them near my mouth and teeth. They are very kind and gentle, they care about my anxiety towards dental procedures and they are willing to work with me at my pace. I recommend this dentistry to anyone who is looking for a new dentist!
althea Pencek
althea Pencek
2024.04.30
Great Group of Dentists & employees
Ashley Mejorado
Ashley Mejorado
2024.04.13
I’ve been patient for years. I absolutely love the friendly staff, the flexibility and the professionalism that this dentist office has. What makes 1000x better is the experience and how they treat their patients. They have always recommended the very best for my teeth and I’ve consistently had great dental health for years. 11/10 recommend for dental care.
Brandi Bell
Brandi Bell
2024.04.07
I got my teeth cleaned today by Maria and she was Fantastic. Kevin did my X-rays and he was quick and so kind during a procedure that isn’t the most fun to endure. Dr. Long did my exam and she has the best chair side manner. She is very clear and explains everything so well. I was very pleased with my entire visit. Thank you Creekside Family Team!
Ron
Ron
2024.04.01
FAILED CROWN AND ROOT CANAL LESS THAN TWO YEARS. DR. PATEL. i floss and use a waterjet daily. My crown/root canal leaked. The tooth continued to decay beneath the crown, and the crown/buildup completely dislodged and fell out of place.
Reply from Sanders, Bret DDS 2024.04.03
The Doctors at Creekside stand behind our work. We do offer warranty on our work. This patient was offered re treatment at no cost to him 17 months ago. We are not perfect but we definitely stand behind our work.
Jacy Dale
Jacy Dale
2024.01.18
SCAM ARTISTS. Happy to say I did not let them drill holes unnecessarily in my teeth. They wanted $3600 for 11 cavities. Turns out I DO NOT HAVE CAVITIES. Go to Picasso dental.
Reply from Sanders, Bret DDS 2024.04.01
Never like getting a review like this. We are not Scam Artists. We do show our patients their xrays and digital photos so that they can see what we see and recommend.
Maritza Esther
Maritza Esther
2023.12.26
Dr Patel and his front desk team are phenomenal! From the moment i walk in to the moment i leave!
Amarrah
Amarrah
2023.12.20
***My 1st & probably last visit*** I arrived prior to my 11:30am appt. and had to complete patient info, history, which I'd asked for the opportunity to complete it ahead of time but never received the link (okay not a big deal) I completed it. While completing the woman at the front desk (I believe was the manager) shared personal information verbally with another random patient while we were both in the waiting area. While her disposition was friendly and this was said in a joking manner, it was a violation of privacy. I just believe staff may need a refresher on HIPPA. I was called back by Kevin (who was totally professional, informative and efficient the entire time) then saw a super sweet hygienist who took her time, was quite friendly and explained everything she was doing and some more. After seeing her I was left waiting for the dentist for quite some time; to the point where I had to hop off the lifted exam table with the bib on to go see what the hold up was (my husband was in the waiting room and had a 2pm appt.to make). Kevin acknowledged me and told me they hadn't forgotten me. Dr. Patel eventually came to the room at 1:35pm (YES, it took him that long) and politely introduced himself while attempting to get my x-rays and notes up. I politely let him know that I'd been there since before 11:30 and will need to leave for another appt. He spent a few minutes trying to get the notes before calling Kevin for help. I'd at this point expressed that I needed to be leaving very soon. Dr. Patel started to seemingly rattle some the findings of the visit which confused me because he'd just said that the system was down and needed to restarted. I then expressed that this part of the visit now seemed rushed and not the most accurate as he doesn't have the complete note to discuss with me. I then suggested that he call me/set up a virtual visit or something to discuss the findings and he agreed. More than a month later I still haven't been contacted about my visit BUT they surely submitted the claim and got paid for services and a visit with the dentist (which didn't completely happen; he was in the room with me for 5 minutes at the most and didn't discuss findings or treatment). I'm in disbelief and disappointed, I will be contacting my insurance company about this experience. The only good parts about the visit was the dental assistant and hygienist. I understand that providers get off schedule at times but, privacy, communication, accountability, respect of other's time, apologies and following through goes a long way.
Reply from Sanders, Bret DDS 2023.12.22
We try very hard to give everyone a great experience. Obviously we feel short here. We appreciate your input and very much regret that this was your experience at our office.
Beatrice Martinez
Beatrice Martinez
2023.10.22
Love .. every thing about this office! Suzanne , Kevin , Maria , Christie and Dr.Patel you guys are awesome.Highly recommend!
tracy bolt
tracy bolt
2023.09.13
Very friendly staff, feels like home Very professional and they do excellent work!
R B
R B
2023.06.20
Reply from Sanders, Bret DDS 2023.06.23
Thanks for the 5 star rating!
Claudia Solis
Claudia Solis
2023.05.05
I love this office! Yesterday was my first time coming in and everyone was WONDERFUL!! Affordable prices as well! Dr Patel and staff thank you for helping me and getting me in so quick!
Reply from Sanders, Bret DDS 2023.05.08
Thank you so much! We appreciate you taking the time to review our practice!
Marcus C
Marcus C
2023.04.14
I've been visiting this office for 14 years, and Dr. Sanders has been phenomenal to work. Most recently, I experienced an unexpected interaction with office staff members in regards to a dental procedure and I became concerned about the potential outcome. However, Dr. Sanders became aware of the issue and quickly addressed it by going above and beyond to make things right. I appreciate his establishment and his quick resolution, which confirms my decision as to why I chose him as my dentist. Thank you for the great work that you and your team of dentist perform. You create an environment when visiting the dentist becomes something that a patient looks forward to.
Reply from Sanders, Bret DDS 2023.04.14
Thank you for the amazing review! We are so happy we could provide you with exceptional care and glad that we could make the situation right. We truly appreciate you!
Maritza a
Maritza a
2023.04.14
I have bad dental anxiety but Dr. Patel and the staff made me feel very comfortable. I have referred many friends and family and they all love it as well.
Reply from Sanders, Bret DDS 2023.04.14
Thank you so much! We appreciate your review!
Nikki Tidwell
Nikki Tidwell
2023.04.06
My husband and I had appointments yesterday afternoon. We had a fantastic visit, everyone in the office so kind and friendly. It was also nice to not feel pressured into any kind of treatment plan they were very clear on pricing, insurance and options. Best experience we have had at a dentist office. 10 out of 10!!!
Reply from Sanders, Bret DDS 2023.04.06
Thank you so much! We are so happy you had a pleasant experience with us.
Laurie Ellison
Laurie Ellison
2023.03.31
I had a filling break while flossing my teeth. After my dentist canceled the appointment, I called Creekside. I had to drive a bit since I had moved three years ago, but it was worth it. Dr. Patel not only repaired the filling, but he also noticed that I had decay around an adjacent filling and fixed that one as well. Totally recommend Creekside.
Reply from Sanders, Bret DDS 2023.04.03
Thank you so much! We are so happy you were pleased with your experience with us.
Brittani Matthews
Brittani Matthews
2023.01.23
I’ve been going to Creekside for a year now. The staff is very professional! I would recommend this office to anyone. I will not be going anywhere else for dental work/cleanings.
Reply from Sanders, Bret DDS 2023.01.23
Thank you so much for the amazing review of our practice! We are truly appreciative of you.
Cynthia Gonzales
Cynthia Gonzales
2023.01.05
I had the best experience with Dr Patel and staff, this office makes you feel do welcomed and cared for from check in to check out! thank you so much Dr Patel for your great bedside manner and caring for your patients to the extreme, greatly appreciated !
Reply from Sanders, Bret DDS 2023.01.09
Thank you so much for the amazing review! We truly appreciate you.
Sarah Yearout
Sarah Yearout
2022.12.22
Dr. Patel is the best! I actually scheduled an emergency appointment over night for a chipped tooth (on the website) and it was super easy and I was able to get in the next morning as a new patient. I’ve always hated the dentist and I try to avoid it as much as possible. Dr. Patel and staff made me feel comfortable and special. I’ve been back 3 times and love coming in. I don’t know why I waited so long. I’ve also been taking care of my teeth more in depth and I have invested into a new electric tooth brush and water flosser. Just because Dr. petal has inspired me to take my teeth and how important my teeth are. I’m bringing my husband in jan once his insurance kicks in. He’s excited to try out Dr Petal because I’ve been so pleased with all my experiences! Thank you for being awesome !!
Reply from Sanders, Bret DDS 2022.12.22
Thank you for the kind review! We are so happy you had an excellent experience.