Royal Hideaway Corales Beach - Adults Only Reviews

Dear @Hans, First of all, we would like to thank you for sharing this review of your recent stay at our Royal Hideaway Corales Resort 5*GL. We are delighted to know that you have enjoyed your stay with us. The entire team works very hard to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics, and we would be very grateful if you could share with us what you consider we need to improve in the restaurants. We are delighted to see that you really enjoyed the beauty and comfort of the room. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you again for your feedback, it will be a pleasure to welcome you back soon. With warm regards, Susana Conde Guest Experience Manager, Royal Hideaway Corales Resort 5*GL

Dear Einar, Thank you very much for your kind feedback. We're sorry to hear that our location did not fully meet your expectations. Your feedback is invaluable in helping us improve. On a brighter note, we are thrilled that you appreciated the comfort and cleanliness of our accommodations, and that our staff's dedication contributed positively to your stay. It's also gratifying to know that you recognized the quality of our facilities. We strive to offer an unparalleled experience at our seafront hotel, with all rooms featuring sea views, and we're delighted that these aspects enhanced your visit. We look forward to welcoming you back for another memorable experience. Best wishes, Ricaurter González, Director Royal Concierge

Dear Graham, Thank you for your review. We regret to hear that securing a reservation at our on-site restaurants was a concern during your stay. We strive to offer exceptional dining experiences and suggest guests book in advance to ensure a table at our highly acclaimed venues. It is truly rewarding to learn that you found our hotel to be the ultimate luxury and appreciated our facilities, comfort, cleanliness, and location. Your kind words regarding the dedication of our staff are especially heartening, as we endeavor to provide unparalleled service to our guests. We hope to see you again in the future. Kind regards, Ricaurter González, Director Royal Concierge

Dear Petur, Thank you for your review. We're sorry to hear that certain aspects of your experience did not meet your expectations. While we are proud of our climate control systems, we regret that you found the temperature control to be inadequate. We strive to maintain our high standards and will look into this matter. Additionally, we acknowledge your comments on the bathroom area and will consider how we might improve privacy for our guests. We're pleased to note that our staff's polite and helpful demeanor, along with our inclusive services such as the diverse breakfast options, contributed positively to your overall experience. We are also glad to hear that you found the variety of services and the quality of breakfast to be highlights during your stay, and we appreciate your recognition of our team's dedication to service. We hope to see you again in the future. Kind regards, Ricaurter González, Director Royal Concierge

Beste gast, We danken u voor uw positieve feedback. Het spijt ons te horen dat de staat van het zwembad niet voldeed aan uw verwachtingen. Wij streven ernaar om alle faciliteiten in topconditie te houden en waarderen uw feedback hierover. We zijn blij dat u de kamer mooi vond en het eten en de ontspannen sfeer in ons hotel heeft gewaardeerd. Onze toewijding aan culinaire excellentie en comfort is iets waar we trots op zijn. Met vriendelijke groeten en graag tot nog eens, Ricaurter González, Director Royal Concierge

Sehr geehrter @Nathalie, Vielen Dank für Ihr Vertrauen in unser Royal Hideaway Corales Resort *****GL und für Ihr wunderbares Feedback zu Ihrem letzten Aufenthalt bei uns. Wir wissen das sehr zu schätzen, denn nur durch das Feedback unserer Gäste wissen wir, was wir verbessern müssen, und Ihr Feedback hat uns sehr gefreut. Vielen Dank auch für Ihre freundlichen Kommentare zu unserem Personal. Wir sind der Meinung, dass ihre Freundlichkeit und ihr Service eine unserer Stärken sind, und es freut uns zu wissen, dass sie dazu beigetragen haben, Ihren Aufenthalt unvergesslich zu machen. Wir sind uns bewusst, dass eine der wichtigsten Aufgaben eines Hotels darin besteht, dass sich die Gäste in den Zimmern und Einrichtungen wohlfühlen. Deshalb legen wir größten Wert auf die Gestaltung der Zimmer und Einrichtungen, und es freut uns zu hören, dass Ihr Zimmer und der Poolbereich Ihren Erwartungen entsprochen haben. Nicht zuletzt hat dieses Hotel ein großes Engagement für die Gastronomie, und wir freuen uns, dass Sie unsere Restaurants genießen konnten. Wir bedanken uns nochmals für Ihr tolles Feedback und freuen uns darauf, Sie wieder zu bedienen, wenn Sie wieder nach Teneriffa reisen. Mit freundlichen Grüßen, Susana Conde Guest Experience Manager, Royal Hideaway Corales Resort 5*****GL

Dear Anna, Thank you for your positive feedback. We are pleased that you had an enjoyable stay with us. Thank you for your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times. We look forward to welcoming you back on a future occasion. Best regards, Luis Turmo Guest Experience Manager, Royal Hideaway Corales Resort 5*****GL.

Dear Ms. Sharon, Thank you very much for your positive comments. We are pleased to see that everything was perfect during your holiday with us. We would be delighted to welcome you again on a future occasion. Yours sincerely, Katrin Milanova Guest Experience Manager Trainee

Dear Gillian, Thank you for your positive feedback. It is very rewarding to hear that you enjoyed your stay and that you appreciated the high-quality service our team members delivered. We are also glad that you made the most of the lovely views our hotel offers and grateful for your approval of the decor that is aimed at guaranteeing a memorable stay in our hotel. We look forward to welcoming you back on a future occasion. Best regards, Katrin Milanova Guest Experience Manager Trainee

Sehr geehrte Frau Natalia, Wir danken Ihnen ganz herzlich, den fantastischen Bericht zu Ihrem kürzlichen Aufenthalt im Royal Hideaway Corales Resort 5*GL geteilt zu haben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und können nur bestätigen, dass unser engagiertes Team eine Schlüsselrolle im Gesamterlebnis unserer Gäste spielt. Das gesamte Team setzt sich für einen erstklassigen Service ein und ist bemüht Ihnen eine herzliche und unvergessliche Erfahrung zu bieten.  Wir freuen uns sehr, dass Sie die Schönheit unserer Einrichtungen und Poollandschaft wirklich genossen haben. Unser Engagement besteht darin, ansprechende und saubere Unterkünfte zu bieten, damit unsere Gäste auch lange nach ihrer Rückkehr nach Hause Ihren Urlaub in toller Erinnerung behalten. Im Namen des gesamten Teams, freuen wir uns Sie bald erneut bei uns begrüßen zu dürfen. Bitte zögern Sie nicht mich jederzeit zu kontaktieren, wenn ich Ihnen dabei helfen kann Ihren Aufenthalt bei uns unvergesslich zu machen. Mit freundlichen Grüßen, Melania Herrera Guest Experience Manager Royal Hideaway Corales Resort 5*GL

Dear Mrs. Amanda, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Royal Hideaway Corales Resort 5*GL and we are delighted to read that we were able to match your holiday expectations. Furthermore, we are delighted to see that you really enjoyed the beauty of our facilities and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best wishes, Melania Herrera Guest Experience Manager Royal Hideaway Corales Resort 5*GL