I had my second massage at Complete Body FiDi this morning, and it was every bit as amazing as my first visit. Johnny truly delivers an hour-long masterclass in self-care. His skilled, intuitive touch finds every area of tension and works through it with precision, leaving you feeling renewed and balanced. He also takes the time to recommend thoughtful aftercare tips to help you maintain and even enhance the results.
I can’t recommend Johnny highly enough if you’re looking to do something genuinely restorative for your mind, body, and soul.
I mainly use the gym for its classes - my favorites are CBTX and Barbell Strength. The classes are fun, yet challenging. However, I would love if they were to expand their class schedules, including more variety especially in the evenings for those who work.
In terms of the gym the equipment is outdated. My biggest complaint is the stairmaster is ANCIENT and at the moment only one is even working. It would be amazing if they could upgrade this piece of equipment in particular.
Sharing some honest feedback after my first visit — I was really disappointed. The gym felt unclean, the equipment seemed dated, and I was glad I brought sandals for the shower. They ask members to wipe down machines, but there weren’t any wipes or towels available — just hand sanitizer.
It’s a shame, because the space has potential, but it really needs some attention to cleanliness and upkeep to make it a place people want to come back to.
I went for my second massage at Complete Body FiDi this morning. I had a wonderful experience last time and the second did not disappoint. Johnny provides an hour long masterclass in self-care. His expert hands guide him to your troubled spots where he intuitively works out the kinks and recommends aftercare to achieve longer lasting and heightened effects of the work. I really cannot recommend him enough if you want to do something good for your mind, body, and soul.
Reply from CompleteBody Financial District
2025.09.29
Thank you for your wonderful feedback! We’re glad you had another great massage experience with Johnny at CompleteBody FiDi. Along with expert massage therapy, our NYC personal training and wellness services are here to support your health and recovery.
I really enjoyed my time at this club. clean and professional atmosphere great equipment and most importantly the staff was very respectful and friendly. thank you to the wonderful team for providing this great environment.
Reply from CompleteBody Financial District
2025.09.29
Thank you for your review! We’re glad you enjoyed the clean and professional atmosphere at CompleteBody. Our NYC personal training, group fitness classes, and supportive staff are all dedicated to creating a great fitness environment.
Despite having trouble locating the entrance to the gym, and that none of the digital lockers worked, I had a terrific experience here. Imelda was a warm and welcoming trainer. I took the CBXT class. It was a judgement free zone; she would go around each station and take the time to explain what exercises I needed to do but also showed modifications.
I worked up a sweat and she also had us do a cooldown and stretch corporately.
The locker rooms are impeccably clean as well as the showers. I’m pretty particular about needing to bring my own body wash, shampoo etc…. But if you don’t care, just bring yourself, a water bottle . The gym is equipped with all the amenities for your post gym sweaty but fun workout.
As I was leaving, I just noticed that CB also has a sauna and steam room. Darn. I wish I took advantage of those rooms. But maybe next time . I will definitely come back. BTW: Imelda’s classes apparently are always full.😀
In closing, despite the little logistical issues, I would give my experience and the gym a 10/10!
Reply from CompleteBody Financial District
2025.09.29
Thank you for your detailed feedback! We’re glad you enjoyed CBXT with Imelda at CompleteBody. Our NYC personal training, group fitness classes, and full amenities including clean locker rooms, sauna, and steam room are all here to give members a complete fitness experience.
11-27-2024 8:03 pm
Closing manager, brown Spanish lady AMANDA BEEMUDEZ is very rude, non friendly demeanor, tone very confrontational
Telling me” cmon, hurry up. You gotta go”
I’m sorry that you’re in a rush to go home at 8:00 pm, it’s 8:03 pm
Your attitude is not needed nor warranted.
I was getting dressed, after showering. But I guess customer service isn’t this companies strongest suit.
Had my membership terminated, Amanda Bermudez is the manager for the club. A clown of a show, items from lockers being stolen, disrespectful manager, disrespectful workers and poor business etiquette from top to bottom and the email reflects exactly
that
From the first day Maia made my experience at Complete Body go smoothly, she is always friendly and professional. At the end of a long day there is nothing like being greeted by Maia with her welcoming smile!
Reply from CompleteBody Financial District
2025.09.29
Thank you for your review! We’re glad Maia makes your visits to CompleteBody so welcoming. Our NYC personal training, group fitness classes, and supportive staff are here to give every member a positive fitness experience.
I have taken 4 classes at CompleteBody with Jeanne (2 Pilates and 2 CBXT). Jeanne is a phenomenal instructor! She is an expert in both classes and makes sure that attendees have a clear understanding of form and approach. I highly recommend these 2 classes as well as any other class that Jeanne teaches! I’m a huge fan of CompleteBody because of Jeanne & look forward to checking out her other classes.
Reply from CompleteBody Financial District
2025.09.29
Thank you for sharing your experience! We’re glad you’re enjoying Pilates and CBXT with Jeanne at CompleteBody. Our NYC personal training and group fitness classes are designed to focus on proper form, guidance, and long-term results.
Maia is the absolute best! She made my entire experience amazing and well above 5 stars. The gym and especially FiDi location / staff are incredible and super friendly. Overall I would highly recommend!
Reply from CompleteBody Financial District
2025.09.29
Thank you for your kind words! We’re glad Maia and the FiDi team made your experience at CompleteBody outstanding. Our NYC personal training, group fitness, and supportive staff are here to help you reach your goals with confidence.
I did a boxing session with Bruno on Friday 6pm class here. I would recommend people visiting and experiencing the gym. The staffs are very welcoming and the training knows how to train very well.
Reply from CompleteBody Financial District
2025.09.29
Thank you for sharing your experience! We’re glad you enjoyed boxing with Bruno at CompleteBody. Our NYC personal training and group fitness classes, from boxing to yoga, are designed to keep workouts fun, challenging, and effective.