Club Right Reviews

Membership Tool Overall: Very good the team are very helpful Pros: Great onboarding team and help desk support. Very responsive Cons: Can be confusing creating membership plans / pay as you go if non standard fitness business

Quick, easy and cost effective solution Overall: Great overall experience and support including much appreciated on boarding Pros: Gives dedicated site app to the organisation Cons: Easy to integrate into our organisation although because we are not a gym some of the features not used must remain in place. If it was more adaptable for non gym use it would have fitted better.

Great software from a brilliant company Overall: Great, reliable service. From people who care! Pros: Ease of use and the customer support is always available when we need them. Cons: New features are constantly being rolled out.

Great user experience Pros: Ease of use. The chat button is a great idea when stuck with setting up certain parts to membership etc. Cons: So non-members can buy day, week or month passes. I had to create this as a membership option. Shame the software dashboard couldn't be used on Apple products. Sometimes the software doesnt work and is very slow to respond. usually on the weekends.

Great for small businesses Overall: Very friendly team, approachable and have the consumer in mind. ClubRight have acknowledged the fact we are a small business and have taken good care of us since joining. Pros: The member database Payment setup Prospect members Booking system Easy management Cons: We haven't managed to set up the access management yet however I'm sure once all of the teething process has been completed by transferring all members from our old system, it'll run smoothly.

6 Month Gym Review Overall: Id like to mention at this point that I have used the chat function LOADS, As its just myself running the whole business for the moment at [SENSITIVE CONTENT], that have been on the other side of the chat button at a moment notice have really made this software the one for me! These three legends have helped me set up, upgrade for more functions, even virtually walked me though sections and troubleshooting the welcome screen too. Note only are they friendly but the team also empathize that not all of us are computer wiz's. Cheers guys. Pros: This software is very user friendly. In both cases for the gym director and members. The interface in which I personally use for managing the gym day to day which bookings for classes and personally training or the members app which they use to scan in and book classes on their phone. Simplicity for the user is paramount for bookings. The bulk message/text or email option I utilize most to get the message out or even notify the members of up coming courses and events. The reporting feature is very useful to analyse loads of option too. Cons: The only slight issue I personally have come across with this software is that My Qr- Welcome screen sleeps at random times, where I have to re-boot and uninstall sometimes. But other that that its a fantastic system which i will use for the foreseeable. To note with this too. Is the 'chat' button which the Clubright team are there to assist at a moment notice.

Langrove Health Club Overall: Very good. Help always on hand when needed. Pros: All in one payments and data management. Cons: An integrated fitness program design could prove useful as we currently use a different software app for this purpose.

Brilliant software Overall: Very positive Pros: I loved how professional the software was and the amount of tools available to use Cons: It took me a while to get to grips with the system, but the team training walks you through the process which really helps

Excellent member management software for the independent gym Overall: Clubright are excellent overall, they are on hand to provide support in a flash and are very accommodating to your needs. The app works very well and is perfect for our independent gym with many integrations that work well. I would advice against using DFC as a direct debit provider and instead going with GoCardless. Pros: Clean interface with lots of options. Clearly designed by someone from the gym industry as it has all the features which one would require. Customers like it and generally any issues can be easily sorted out. Cons: Advanced data sorting and extraction, csv files with complete customer database information (i.e hidden ID codes, membership codes etc). Currently can only sort by a few fields. The User App interface could be updated to be more modern.

The system everyone is looking for Overall: So far the customer service has been excellent Pros: The cost for such a product rich system is second to none, well done the team who put this together, obviously know the industry well Cons: Products Barcode scanning facility would make running the front desk of the business much more efficient

ClubRight Overall: Excellent Pros: Easy to use good staff very helpful thanks Cons: Nothing major if anything does crop up the staff sort it quickly

LHFC Overall: Very good prodcut and staff are quick to reply. Pros: Very easy to use, simple back of house sysem for staff Intergration with DD company very smooth. Cons: Booking system for members a little clunky and cant do mass restrictions for timing of class bookings they all caome live from the time of the class.