Verified Company
ery unprofessional company and terrible service. I engaged them to do weekly cleaning of my small hardscaped yard with astroturf. They showed up randomly when they felt like it and claimed they were not capable of giving me any advance notice of arrival, so strangers would show up in my backyard with zero warning. They left a pile of debris blocking my driveway and then charged me $50 to come back and remove it (later credited when I objected). Then they notified me that their monthly fee was to increase from $300 to $400, and right after failing to show up at all for a week because they were too busy (despite the understanding that they would service the yard weekly). They felt entitled to be paid $200 for 1 visit due to the extra build up from failing to come the prior week, while leaving me with a mess of a yard and leaves rotting on my astroturf. I texted them that I was terminating their service immediately, and then they claimed never to have received the text since they had just gotten a new company number, threatened to sue me for payment for the month that I had already paid in advance, and called me a pathetic liar by text. Unbelievable.
Reply from Great Carports
2024.11.20
Ms. Turgeon should most definitely be ashamed of herself, trying to screw her gardeners out of $200. And she is ashamed of herself, in her heart of hearts she knows what she did is wrong. We did a great job maintaining the property for almost two years. We went above and beyond to help her, answer all of her ignorant questions, and even assisted her several times with mattered that were outside the scope of the work we were contracted to do. Unfortunately she is a miserable woman, with way too much time on her hands, who will never be satisfied or pleased. A true Karen. We are elated to get rid of her. We will keep praying for her peace and wisdom, bless her heart.
