I used the services with this company on 18/10/2024.
I made enquiries the week prior and I received very prompt courteous replies. They were very informative of requirements and my own responsibilities in the visa run. The communication from them was very organised and extremely detailed. I had no hesitation in booking.
The minibus was waiting for me when I arrived a few minutes early at the pick up point which was very convenient to my address. The driver greeted me warmly and had an excellent command of the English language. The air-conditioned minibus was very new and very comfortable. The driver was a very polite, cheerful individual but also an excellent driver. I’m a professional driver myself and can be critical of others who drive me. This man is one of the best who has ever driven me not just in Thailand but anywhere in the world. He is smooth, no sudden braking or entering corners too fast, no unexpected emergency stops or suicidal overtaking manoeuvres. First class!
The whole procedures at both border points leaving and re-entering was like clockwork. No problems for 9 out of the 10 of us making the crossing. One of our group however had an issue with her passport which none of us was aware of including the driver. When he learnt he went off to investigate and then started making phone calls. He was genuinely concerned for her as were we all. He remained very concerned until she re-appeared about an hour later. You could see how relieved he was that she was ok and she had completed her border run without further issue! We made 3 stops on way to visa run for toilet and refreshment breaks and 2 on return leg which we were all happy with.
I have been coming to Thailand for over 30 years and in that time made many organised trips which were nightmares or poorly organised or executed. Chiang Mai visa run is not one of these companies.
I highly recommend if you need a visa run from Chiang Mai you contact this company and use their service. In my experience they are not just the best company I’ve used in Thailand but they are by a very long way the best I’ve used in 30 years. Thankyou very much Chiang Mai visa run!
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Really great service! The driver, Khun Bo was very friendly and gave plenty of stops along the way. I used their service on a Sunday and reading the previous reviews, it is a lot faster on Sunday, I came back in Chiang Mai before 5pm.
The time to handle the new stamps is more than enough, should be less than 2 hours, but they have to keep delays in mind. We were a bit bored waiting.
They will guide you every step of the way and they drive smooth and safely, not like those crazy Prempracha drivers to Pai.
I will use Chiang Mai Visa Run again when I am back in Thailand, really great!
This is a great service! Pre-trip, they will expertly advise you on your visa situation so you know what to expect and what documents you may need to prepare to avoid delays at the border. They will also book you a seat of your choice for free on the minibus, if you have a preference.
My pick-up was on-time, the drive to and from the border was smooth, with enough snack/bathroom breaks, and the two hours allotted the group at the border was enough time for all the formalities. We returned to Chiang Mai just after 6 pm.
Big thanks to the service team for their work! Recommend!
I highly recommend this company for visa runs. They helped me out right at the last minute, and it was really appreciated. I was provided with information which explained the process when reaching the boarder etc. And the driver was accommodating on the trip with plenty of stops and providing water on the bus.
Reply from Chiang Mai Visa Run
2024.08.12
Glad we were able help. Thank you!
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Good experience with this company. When I was late, the driver was flexible and allowed me to meet at alternative location. The trip there and back was successful without incident and I had enough leg room, as I am tall.
My only small critique, is that a little more interaction from the driver would have been appreciated. Communication was quite curt in general. Other than this, it was a good service, which I would use again.
Reply from Chiang Mai Visa Run
2024.08.01
Thank you for your feedback Raymond. 🙏
It’s such was such amazing experience booking with CHIANG MAI VISA RUN. Miss Ann Van did a great job and was great help and support for the border run. I was not sure about the process; however everything went so smooth today. The pick up was so comfortable and reached on time and finally did border run with no hassle. I would definitely recommend CHIANG MAI VISA RUN services to anyone looking for visa run services here in Chiang Mai, Thailand.
Reply from Chiang Mai Visa Run
2024.08.01
Thank you very much sir.
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Great service from start to finish. We were picked up on time. Our driver Tony speaks English. We stopped for bathroom breaks along the way. The minibus: comfortable reclining seats, ice water, and free Wifi.
We left at 06:45am and were back at our home at 6:45pm. We figured it was about five hours drive each way with another 2 hours at the Laos border.
The company is experienced and knows the visa rules & regulations. Tony is a careful and considerate driver as well and he obviously knows the way!
Reply from Chiang Mai Visa Run
2024.07.06
Thank you very much for your feedback sir 🙂
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Well done!!
I see everybody here on the run riding back with a big smile!
meaning we all got what we were looking for !
Thanks to Ann and her team and all the protocol crispy details she provided ahead of Time !
we all avoided any issue in the process.
Tony the driver was pretty cool
and spoke English well ☺️
so I'd say go for it 🙏
I can only recommend
😀
Reply from Chiang Mai Visa Run
2024.07.01
Thank you very much Daniel 😊
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