Caversham Moves Ltd

Caversham Moves Ltd Reviews

Excellent rating
5.0
606 reviews Verified
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Reviews (604)
Ken Day
Ken Day
2024.04.17
I could not recommend Josh and his team any more. Initial meeting was great, expectations set and understood. When completion date came his team were brilliant with everything and made our move as smooth as could be with a six old son in the background too.
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Zanis Zilvinskis
Zanis Zilvinskis
2024.04.12
Don’t trust this company with moving pianos as they are utterly incompetent at it. Also, I’ve never come across an organisation with so many 5 star reviews… either they are the GOATs of moving boxes or buying golden reviews has never been easier!
Helen Mackay
Helen Mackay
2024.04.08
These guys are really brilliant. Initial meeting was clear and attentive, pricing was fair and communication up to moving time was quick and straightforward. Nobody could claim moving is stress-free but the actual packing and moving process was all handled with efficiency, friendliness and professionalism. Blimey do these guys work hard!! Very impressed with their work ethic (thanks Jason and Ben!). Mine was a long distance move and nothing was too much trouble - including hand delivering some extra bits to my son at a different address nearby when the road was too narrow for the truck. These guys are an excellent company who deserve every success - I can't recommend them highly enough.
Richard Rogers
Richard Rogers
2024.04.02
Amazing company and so professional. Jack and Miles came round and from start to finish were great and nothing was an issue would highly recommend this company with great service and staff
Reply from Caversham Moves Ltd 2024.04.03
Hi Richard, thank you for your wonderful feedback! We're thrilled to hear Jack and Miles provided excellent service. We appreciate your recommendation 🖤 Best regards Caversham moves team
Simon Matthews
Simon Matthews
2024.04.01
Brilliant! Went beyond the contracted service plus found £40 behind a bed, which they gave back. No marks or damage to any furniture or house. Highly recommended
Reply from Caversham Moves Ltd 2024.04.03
Dear Simon, we are thrilled to hear about your positive experience! Our team always strives to go beyond expectations. Thank you for recommending us.
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Laura Murch
Laura Murch
2024.04.01
Fantastic service, really friendly, professional and helpful, would definitely recommend
Reply from Caversham Moves Ltd 2024.04.03
Hi laura We're thrilled to hear about your positive experience with our service. Your recommendation is greatly appreciated. Thank you!
Steve Pomeroy
Steve Pomeroy
2024.03.08
After recently using caversham moves we found them very polite and super efficient and no job was to small they went the extra mile and made the whole transition much easer the whole team were just Perfect. And ew would recommend them to anybody.
Reply from Caversham Moves Ltd 2024.03.10
Dear Steve, we're thrilled to know you had a positive experience with us. Your recommendation means a lot! We wish you all the best with your new home! Caversham moves team
Sam Hunt
Sam Hunt
2024.03.02
The staff at Caversham moves are so friendly and supportive. They made the very stressful experience of packing up and moving so much easier for my elderly parents. From their first interaction to the last they were polite and respectful and were so understanding and supportive when moving dates were postponed several times. The guys (Jason Kay and Mickey) who came to pack and move our possessions into storage were quick and efficient and went out of their way to check which items needed to remain. It is was a highly professional, friendly service and we would highly recommend them.
Reply from Caversham Moves Ltd 2024.03.10
Dear Sam, thank you for your wonderful review! We're thrilled to hear our team could make the moving process easier for your parents. Best of luck with their onward purchase 🤞🏾🤞🏾 Best regards Josh
2024.02.29
10
House Removal (BN12) Polite, efficient, organised. Patient whilst waiting for keys. Didn't moan about horrible windy wet weather. Highly recommend Caversham Moves. Special thanks to Jack.
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2024.02.15
10
House Move from Storage to House (RG5) We had to move our house contents to temporary storage for a few months whilst our house move was going through and then out of storage to our new house. The team members carried out both moves for us. They were all very polite, careful and swift with both moves. They ensured that floor covering was put down prior to moving anything. Though they were not the cheapest we felt we got a good service and value for money and peace of mind.
Reply from Caversham Moves Ltd 2024.02.20
Thank you for your positive feedback. Our team takes great pride in being efficient and careful. We are glad to hear you felt our service provided good value and peace of mind. Best regards Josh
William Gravatt (WillG)
William Gravatt (WillG)
2024.02.02
First rate crew, we booked the full packing service as with two young kids, it wasn't practical to do it ourselves. Move was spread across two days, 80% was packed on the first day leaving just the bare essentials to live with over night before the completion and final move. Came well prepared with storage padded bags for delicate electricals and sofas, everything else was wrapped and packed in layers of 'chip shop' paper, and they packed everything the got their hands on. Only unfortunate casualty was a plant pot that fell apart as it was being moved, not their fault however. Larger furniture was disassembled as well as re-assembled as part of this service, all done with care. Everything was completed on time and to our thorough satisfaction. Points to note, they will not carry flammable materials, this include paints, some aerosols and cans as well as LPG cannisters etc. Have a good plan of where you want things to go at the other end. Take these into account on the day. Besides that, can't fault the service and work ethic they are hard to keep up with! Thanks again!
Marguerite Kenner
Marguerite Kenner
2024.01.22
An excellent, professional service. The team were great and packed everything very well; haven't discovered a single thing broken. They arrived on time, left on time, and kept us constantly updated. Very recommended!
Reply from Caversham Moves Ltd 2024.01.24
Dear Marguerite, Thank you for your kind words. We are thrilled to hear our team provided an excellent service. We appreciate your high recommendation. Best regards Josh
Mark Willis
Mark Willis
2024.01.20
I recently had the privilege of utilising the services of Caverham Moves to facilitate the relocation of one of my clients, and I cannot express enough how grateful I am for the exceptional experience they provided. From start to finish, Caverham Moves demonstrated unparalleled professionalism, efficiency, and care that truly exceeded my expectations. The entire process began with a seamless and straightforward booking procedure. The staff at Caverham Moves were not only responsive but also incredibly helpful in addressing all my queries and concerns. Their dedication to customer satisfaction was evident right from the beginning, setting a positive tone for the entire moving experience. On the day of the move, the Caverham Moves team arrived promptly, equipped with all the necessary tools and materials to ensure a smooth transition. What stood out immediately was their commitment to handling my client's belongings with the utmost care. The movers were not only skilled but also showed a genuine concern for the well-being of the items they were transporting. Throughout the moving process, the team maintained excellent communication, keeping me informed about the progress and addressing any unforeseen challenges promptly. This level of transparency and proactive communication significantly reduced the stress associated with such a significant undertaking. Furthermore, the movers exhibited remarkable efficiency in dismantling, packing, and reassembling furniture, ensuring that everything arrived at the new location in pristine condition. Their attention to detail and commitment to safeguarding the possessions of my client spoke volumes about their dedication to customer satisfaction. Perhaps what impressed me the most was the positive and friendly demeanour of the entire Caverham Moves team. Despite the inherent stress that often accompanies a move, their professionalism and cheerful attitude created an environment of ease and reassurance. I am immensely thankful for choosing Caverham Moves for my client's relocation. Their unwavering commitment to excellence, coupled with their genuine care and attention to detail, turned what could have been a stressful experience into a seamless and positive one. I wholeheartedly recommend Caverham Moves to anyone seeking a reliable and trustworthy moving partner, and I look forward to the opportunity to work with them again in the future.
Reply from Caversham Moves Ltd 2024.01.24
Dear Mark, thank you for your kind words. We're delighted you had a smooth experience with our team and appreciated our dedication to customer satisfaction. Looking forward to serving you again in the future!
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Andi McRae
Andi McRae
2024.01.18
First response was quick and seemed to have gotten off to a great start. Then, despite having followed up with Caversham Movers, all I got was, well, nothing. Not a peep. Still waiting for my quote.
Reply from Caversham Moves Ltd 2024.01.20
We apologise for the delay in providing you with a free quotation for your relocation at the end of February. We’re naturally a very busy moving company, we therefore are focused on catering to more time-sensitive requests and imminent relocations. You have now received your quotation via email (within 5 working days). We kindly request that you reconsider your recent 1-star reviews on Google, as they do not accurately portray the level of service we strive to provide. Thank you for your understanding and consideration.
Richard “Haggis” Turner
Richard “Haggis” Turner
2024.01.02
Caversham Moves was a great choice for our move to Cambridge. Our move was completed over 3 days - packing almost everything on day 1, removal and unpacking essentials on day 2, then completed by midday on day 3. This timing worked really well for us - it was not rushed or stressful. The team were professional and polite throughout and no aspect of the move was too much trouble, including carefully moving our piano, and carrying a large wardrobe up two flights of stairs. They took the stress out of the move. Thoroughly recommend.
Reply from Caversham Moves Ltd 2024.01.04
Dear Richard, We're delighted to hear that you had an stress-free move with our team! We appreciate your feedback. Thank you for recommending us. Best regards Caversham Moves Ltd
Mary Simpson
Mary Simpson
2023.12.18
Caversham moves with Josh leading the team were absolutely brilliant. An excellent, speedy service and when we completed later in the day than expected, 2 more members joined the team to get us unloaded quickly. We couldn't have asked for more. A stressfree move one week before Christmas, thank you.
Reply from Caversham Moves Ltd 2024.01.04
Dear Mary, We're thrilled to hear about your positive experience with Josh and the team. Glad we could make your move stress-free. Thank you for your kind words!
Mark Davison
Mark Davison
2023.12.07
Caversham Moves were absolutely brilliant. They moved us today. They provided us with the removal service and we are so pleased we used them. The whole team of movers were helpful, polite and did a brilliant job. They were punctual and efficient. We could not recommend them more highly. The office team communicated brilliantly prior to the move and they eased our worries. Thank you so much Josh and team.
Reply from Caversham Moves Ltd 2024.01.04
Dear Mark, We're thrilled to hear about your positive experience with our team. Your feedback means a lot to us. Thanks again!
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Sally Roark
Sally Roark
2023.12.06
Went above and beyond to help when our completion was delayed
Reply from Caversham Moves Ltd 2023.12.08
Dear Sally, We're glad we could assist during a challenging time.Thanks for your kind words. Best, Josh
Dominic Motha
Dominic Motha
2023.12.04
Jason and the Team was excellent and very professional,polite and did a great job within the specific time.
Reply from Caversham Moves Ltd 2023.12.08
Dear Dominic, thank you for your kind words. We're delighted to hear that you had a positive experience with Jason and the team. They'll be thrilled to read your feedback.
Sally Newman
Sally Newman
2023.12.03
Excellent
Reply from Caversham Moves Ltd 2023.12.08
Dear Sally, we appreciate your feedback. We're delighted you had an excellent experience with us. Thank you for choosing our service.