Carport Central

www.carportcentral.com

Carport Central Reviews

Excellent rating
4.5
1022 reviews Verified
Carport Central
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Reviews ( 1021 ) 4.5

J T
J T
2024.07.25
Michael was very easy to work with, very professional and efficient. I was so satisfied with the first carport, that I call him back and ordered another carport from him.
Reply from Carport Central 2024.07.26
We appreciate your kind words and loyalty. Thank you for choosing us for your carport needs!
Larry Mcintosh
Larry Mcintosh
2024.07.22
Right on Point !! Friendly staff will Work with You To meet Your Needs!! Competitive Prices!!
Reply from Carport Central 2024.07.24
Thank you for recognizing our friendly staff and competitive prices, we're glad to hear we met your needs!
Butch Johnson
Butch Johnson
2024.07.21
My Carport Central sales rep has provided a detailed account of the construction process of our metal building project. He has answered every question and has kept us in the loop regarding each phase of the project.
Reply from Carport Central 2024.07.24
Great to hear!! Thank you for your 5-Star Review, we truly appreciate it!
Angel Mitchell
Angel Mitchell
2024.07.17
I put my rv cover on hold, how ever the salesman that sold me the carport did not let the delivery people aware in the Order change and they came to install the carport that I had on hold. Well the delivery people reach out to the sales person and he claims I never let him know to put the order on hold when I have the text showing I messaged him and put the order on hold. Then they proceeded to tell me they were going to change me to take the carport back unless I canceled the order all together. I put down a big amount of money that they tell me is now non refundable. I’m very un pleased with the lack of Communication and my money went straight to waste because of lack of communication. I was forced to cancel or be charged more money. So now I paid for a rv cover I never will receive
Daniel Lajoie
Daniel Lajoie
2024.07.16
Very professional & easy to deal with.
Reply from Carport Central 2024.07.16
Hi Daniel, we're glad that we could meet your expectations. Thank you for your 5 star review!
Rusdon Ray
Rusdon Ray
2024.07.15
Great to work with. Fast Service.
Reply from Carport Central 2024.07.16
Thank you for your feed back Rusdon, we're so glad that we could meet your expectations!
Rebecca Ammons
Rebecca Ammons
2024.07.13
Josh was great. Knowledgeable and helpful. He was patient with us and kept with us.
Reply from Carport Central 2024.07.16
Hey Rebecca, I'm so glad that Josh was able to meet your expectations. Thank you so much for your 5 star review!
Betty Carroll
Betty Carroll
2024.07.12
Reply from Carport Central 2024.07.16
Thank you for your 5-star review Betty!
Cathy Stephenson
Cathy Stephenson
2024.07.12
Jesus was easy to work with to get just what we wanted.
Reply from Carport Central 2024.07.12
We are glad to know Jesus has met your expectations and earned 5-Star Review!
D. Shawn Cole
D. Shawn Cole
2024.07.09
Update- had one email after Posting original review….and nothing ever done…….. PLEASE do yourself a favor and read my review: I have four (4) leaks in the roof of my metal building and have contacted Carport Central multiple times……totally non-responsive other than repeatedly saying “we put in a work order” …..2 years I have been dealing with these leaks and they still have not come to repair them. Once they have your money you are no longer important to them. I would not recommend doing business with them. Received "response from owner" asking for additional information, which was provided within 24 hours....now a month later no additional follow-up. RUN RUN RUN Follow-up. They asked for pictures again, which I submitted a third time…… they finally responded and said since I had the building insulated the warranty was no longer valid since they did not do the insulation…..even though the leaks were present before the insulation…… IMHO- RIP OFF COMPANY -do yourself a huge favor and purchase your building somewhere else.
Reply from Carport Central 2024.05.09
**5/9/24- Mr. Cole we sincerely apologize, we have gathered your information and show per our last conversation we were expecting to receive pictures from you of the structure via text or email. Unfortunately we do not show them received on our end, please have them forwarded to info@carportcentral.com along with your name and phone number so we can have the manufacturer review them and reach back out to you as soon as possible with their input. Thank you for choosing Carport Central. I am unable to locate an order for you based on just the name provided. Please send the full name, email address, and phone number, as well as the name of your building specialist, to info@carportcentral.com and I will have a customer service manager contact you. Thank you and have a great day!
Ruby Alsobrook
Ruby Alsobrook
2024.07.08
Super happy with my garage and the service ! Derek was amazing and replied quickly to give me answers for all my questions. Definitely recommend this place !!
Reply from Carport Central 2024.07.08
Thank you so much for recommending Carport Central, we are thrilled to know Derek and the installation team have met your 5-Star Review!!
Jeffrey Chase
Jeffrey Chase
2024.07.03
I purchased a building from Carport Central, a 30x60. I shopped around to make sure price and specs were in line with others, i had quite a few conversations with the representative there and discussed specifics, i was given a quote (several actually) until all my questions and concerns were met. I then narrowed it down to 3 companies and did a little research about service and satisfaction. During this time the rep from Carport Central contacted me sometimes a couple times a day, then a “manager” contacted me and asked me what he could do to assure me i would be satisfied. I made it very clear that I just didn’t want any surprises or hidden issues to deal with after the sale, i explained that i wanted to deal with the manufacturer that would oversee the entire process and that i wanted a one person “go to” for any questions or concerns that may come up. This was exactly the opposite of what happened, they outright lied, they reminded me of a low rate used car dealer, as soon as the deposit was made they had moved on, i had trouble getting in touch with anyone that had a clue as to my building. As time went on i was contacted by several people from another company asking me if my site was ready? I had already (weeks prior) sent photos and a detailed description of the site and preparation that was completed and told “sounds good “. I was again contacted and asked to verify information that had been signed weeks ago by someone else. Once a private contractor finally showed up they unloaded the framework and had my wife sign for the building. I then was informed that they would not be installing the windows that i supplied (previously discussed extensively and in writing) I attempted to contact Carport Centrals sals rep with no avail, i then was able to get in touch with one of the people whom took a payment from me and eventually was contacted by the sale rep who had nothing to say except “nothing we can do about it now “ and maybe i could make a deal with the installers to put the windows in, I had sent them all the specs they requested so they would be prepared for agreed installation. I was told “maybe you could get ahold of “ABN” ? I had no idea who this was nor who they were? Well to sum this up ABN (american building network) is the company and manufacturer, i ended up paying the independent contractors to install the windows, (cash only) they were fair and did a great job with everything. The building is very nice. The rep from ABN was a pretty good guy and understood my frustration but not willing to take any accountability for the dealer. Bottom line ABN has a good product for the money, the dealer (Carport Central) is nothing more than some flunky used care salesman that can’t be held accountable for anything. They suck!
Reply from Carport Central 2024.07.08
Hi Jeffrey, we understand your frustration and apologize for any miscommunication, typically the contractors only install windows supplied by the manufacturer if done otherwise it is up to their discretion. We do take your feedback and will strive to better communicate that to our customers!
Demello Bolware
Demello Bolware
2024.07.02
This company is bad for business do not use them
Reply from Carport Central 2024.07.08
Hi Mr. Demello, we show our management team has reached and clarified your concerns regarding the terms/agreement signed for with the Rent To Own Company, if we can be of any further assistance please do not hesitate to give us a call 980-321-9898, thank you!
Leslie Manuel
Leslie Manuel
2024.07.01
Very nice people and Carl was able to answer my questions and make helpful decisions.would work with him again
Reply from Carport Central 2024.04.08
Thanks for your feedback. We are thrilled to know Carl has met your expectations!
William Rusher
William Rusher
2024.06.26
They did a good putting up my bulding, I had one window that the weather stripping pulled loose. I called the sales man. He put an order in for repair. This has been about three months ago. Beware of their customer service. Once they have finished erecting the building, they could care less about the costomer.
Reply from Carport Central 2024.06.28
Hi William, we apologize for the delay on the repair order. We have reached out to the manufacturer to get this resolved for you considering they handle fabrication/installation crew they will be the ones contacting you soon with a date. In the mean time if there is anything else Carport Central can assist you with feel free to give us a call 980-321-9898, thank you!
mustangwinger
mustangwinger
2024.06.18
All were very friendly and knowledgeable. Ryan was very helpful and answered all our questions. And was really good helping us with all our options. Finance Guy(sorry I can't remember his name)Was very friendly and professional. I would definitely recommend Carport Central of Mt. Airy to everyone!
Reply from Carport Central 2024.06.19
Thank you so much for your feedback, we are glad to hear Ryan and the financing manager has met your 5-Star Review!
Barbara Chapman
Barbara Chapman
2024.06.14
Techs hit my generator with their truck driving down to my barn back in February. Did about $500 in damage and I am still waiting to be reimbursed. Communication is lacking. Techs also left many screws on the ground all around my horses and goats.
Reply from Carport Central 2024.06.14
Hi Barbara, we sincerely apologize for the issue with the contractor, we have reached out to the manufacturer to get with you to try to get this resolved considering they handle the fabrication/installation of the structure. If there is anything else Carport Central can assist you with feel free to give us a call 980-321-9898, thank you!
David Byrd
David Byrd
2024.06.12
I run this fellow through the ringers trying to look at different designs. Not once did he hesitate to modify my ideal nor hesitate to contact me back. I'd rate him as excellant and more than five stars.
Reply from Carport Central 2024.06.12
Thank you for the kind words and feedback, David! It was a pleasure working with you to bring your vision to life.
Jerry Newman
Jerry Newman
2024.06.11
Josh was always professional never pushy. He was helpful with decisions and I was very comfortable with him through the process.
Reply from Carport Central 2024.06.12
Thanks for your feedback, thrilled to know Josh has met your expectations and earned a 5-Star Review!
Sam Speer
Sam Speer
2024.06.11
The service was awesome. They actually took the time and made sure I was getting what I was wanting very helpful people
Reply from Carport Central 2024.06.12
Glad to hear we have met your 5-Star Review, we truly appreciate it!