I ordered a set of rocker chair cushions from Cane Industries and I must say, right from the word go, the customer service was second to none. I dealt solely with Vanessa who was brilliant, right from sending out samples to the day of delivery (which was much quicker than we thought it would be). The quality of the cushions was very good indeed (having already wasted money on a lesser quality on line), so all in all, I would 100% recommend this company and thank you again Vanessa, for being so helpful and professional, right from the initial enquiry to delivery.
I had problem with my swivel rocker chair but after speaking to Jenny at Cane Industries the chair was repaired promptly. Their customer service is everything you would expect from a family business. They are highly recommended.
Excellent customer service. Staff very helpful and friendly, Jenny couldn't have done more to ensure that we were very satisfied customers, from giving ideas on furniture size required for our needs to suggestions on fabric type. Highly recommend the company. A pleasure to experience such a high level of customer service.