BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals Reviews

BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals reviews

4.9

Excellent - based on 557 reviews

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Reviews (556)
Melanie Peter
Melanie Peter
2023-01-28
Positive
Punctuality
Responsiveness
Value
Prompt reply and great value! They were on time and professional. The price was not more than quoted and quoted less than every other junk removal I called. Quick, easy and hassle free! Highly recommend!
Chris Heinze
Chris Heinze
2023-01-22
Positive
Responsiveness
Value
Had to order a second bin we so much junk. Very accommodating and reasonable pricing!! Would definitely use them again!!
Pamme Paula
Pamme Paula
2023-01-15
Positive
Professionalism
Quality
Responsiveness
Value
Very appreciative of efficiency ūüĎćrecommend.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-01-15
Thank you for your kind words, Pamme Paula! We are glad to hear that you appreciate our efficiency.
Igor Holovati
2023-01-14
Best Prices and Customer Services We used Bye Bye Junk for Shingles Bin Rental for the roof job on our house. We got our bin fast and the driver was very courteous, making sure the bin fit into the driveway. Mid way our roofing job we also decided to rent a second bin for the junk from house and garage and we were not sure where to put it. Jasmin and her team got all our questions answered and told us she would get all permits as needed to have the bin placed on the street and that there is no cost for that service.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-01-14
Thank you for your kind words, Igor! We are so glad that Jasmin and the team were able to help you out with your bin rental needs. We strive to provide the best customer service and prices, and we are glad that we could meet your expectations.
Jacquie
Jacquie
2022-10-21
Positive
Professionalism
Quality
Responsiveness
Value
These guys were amazing! I had A LOT of junk to remove... Like A LOT! They did the job WAY faster than I expected, the price was very reasonable, and were very understanding of the issues I have been having with my landlord at this townhouse. He even tried to get them to lock up the place when they were done, and they told him no, she'll be back and she'll take care of that. Thank you SO MUCH for your amazing work! I couldn't have done it without you! I really can't thank you enough!
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-01-14
Thank you for your kind words, Jacquie! We are so glad that we could help you out and that you were satisfied with our services.
fabiohla ngonde dioh
fabiohla ngonde dioh
2022-10-19
Positive
Professionalism
Punctuality
Responsiveness
Value
They are very polite and welcoming. They make your life easy. Hard working and respectful team. Fair pricing too Use them and thank me later.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank Fabihola. We are looking forward to serve you again in the future...
Lianne Lay
Lianne Lay
2022-10-15
Worst service ever. Quoted a price that made me book with them. They were late. Did not call to say they would be late and then showed up to charge me much more.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-16
Thank you for your feedback. We value our clients and great experience is important on every visit. We have reviewed your concerns and we see that you requested the quote for the full service. We offered the free on site quote which was declined and we did let you know that any quotes given on the phone may not be accurate until we visit and confirm the scope of work on-site. Upon arriving we discovered that you live in an apartment which was not mentioned on the call. As a courtesy to you, we stood by our quote even though we charge more for the service to the apartment residence due to the distance that items have to be carried. The final bill was on the upper end of the quoted price but was still within the agreed quote and we explained to you circumstances of why we could not offer our services for the lower price. All work was agreed and completed with your approval. As for the arrival time, we always quote two hour window as we cannot control unforeseen circumstances such as traffic or delays from the previous service call. We tried to call to let you know that we will be arriving towards the end of the quoted window however no one answered the call on multiple tries. As such we arrived when quoted and all work was completed as quoted and in the time window quoted. We are sorry you felt you did not receive the expected service level, and if there is anything else we can be of further assistance please do not hesitate to contact us.
Robin R
Robin R
2022-09-22
Positive
Professionalism
Punctuality
Responsiveness
Value
These guys were great! Professional, courteous, on time and great value for service!
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you Robin. We are looking forward to serve you again in the future...
Sophia Fedoretz
Sophia Fedoretz
2022-09-18
Positive
Punctuality
Responsiveness
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you Sophia. We are looking forward to serve you again in the future...
Verena Arnason
Verena Arnason
2022-09-16
Positive
Professionalism
Responsiveness
Value
The crew came by my place in the evening and gave me a fair assessment of my junk. Within 20 minutes all my junk was gone with no hassle to me! Thanks again, would recommend
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you Verena. We are looking forward to serve you again in the future...
Rodolfo Dela Cruz
Rodolfo Dela Cruz
2022-09-06
recommends
Excellent service! Strongly recommend.
April Miller
April Miller
2022-09-03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Bye bye junk was quick to call and arrange a pick up. They made the process simple and accommodating for me. The price was very reasonable and they did all they heavy work. I would recommend them to anyone who wants full, Profesional, quick and easy service. I will use bye bye junk again big it small jobs.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you April. We are looking forward to serve you again in the future...
Gurpinder kaur Brar
Gurpinder kaur Brar
2022-08-31
Positive
Professionalism
Punctuality
Responsiveness
Owner is responsive, same day service provided on short notice …. Awesome experience… recommend
Nette Rose
Nette Rose
2022-08-28
Friendly and professional same day service
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you Nette. We are looking forward to serve you again in the future...
Crystal Langat
Crystal Langat
2022-08-27
Great job! Easy to use service
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you Crystal. We are looking forward to serve you again in the future...
M Lam
M Lam
2022-08-25
Positive
Responsiveness
I highly recommend bye bye junk. The coordinator/ operator Jasmine was helpful and patient. They sent you pictures of the job finished before you pay. Very impressive when they actually responded when I thought they missed some trash. Thanks to to the coordinator and operator Jasmine and her team.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you M. We are looking forward to serve you again in the future...
Romesh Pillay
Romesh Pillay
2022-08-25
Positive
Responsiveness
Good
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you Romesh. We are looking forward to serve you again in the future...
Patricia Davis
Patricia Davis
2022-08-18
Positive
Professionalism
Punctuality
Responsiveness
Value
Very nice to meet you and your crew today Jasmin. I appreciate your quick response and professional service. As a senior on a fixed income I am happy you were willing to work with me on the charges. I definitely recommend this business. Thank you.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you Patricia. We are looking forward to serve you again in the future...
connie seutter
connie seutter
2022-08-18
Positive
Professionalism
Quality
Very friendly and attentive to my requests.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you Connie. We are looking forward to serve you again in the future...
Go GO JODY
Go GO JODY
2022-08-16
Positive
Professionalism
Punctuality
Responsiveness
Value
I used this company to pick up and dispose of aggregate steps. They responded to enquiry within 24 hours and came the following day. They did a great job cleaning up, no mess left behind for a fair price.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2022-10-21
Thank you Jody. We are looking forward to serve you again in the future...