BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals Reviews

BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals Reviews

4.9

Excellent - based on 623 reviews

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Reviews (622)
Judy McDowell
Judy McDowell
2024-01-30
Fast and friendly. Economical, and came same day. Highly recommend!
Janet Ekert
Janet Ekert
2024-01-30
Very efficient and great communication! The perfect and easiest way to get rid of unwanted items.
Harry Kataria
Harry Kataria
2024-01-24
Nighat Mehkeri
Nighat Mehkeri
2024-01-07
Very efficient. Good service!
john jacquard
john jacquard
2024-01-02
Great experience. Easy drop off an easy pick up. Very friendly. Quick to respond. Second time using them.
Stephanie Spetter
Stephanie Spetter
2023-12-31
Quick and wonderful service. Polite staff, quick response time, affordable prices. No issues at all! Highly recommend them.
Gul alian
Gul alian
2023-12-15
I advise against engaging with this fraudulent business. They are scammers who may compromise your personal information. They often impose hidden charges and have been known to take your money without providing the promised services. It is highly recommended to steer clear of this business.
Peter Kubiczek
Peter Kubiczek
2023-12-08
Professional service with great communication. Jasmine communicated very well with me during the cleanup of a property for new owners, send pictures and before and after and clearly understood what needed to be done. Looking forward to working with Bye Bye Junk in the future.
Salim Noorie
Salim Noorie
2023-11-22
Very prompt and efficient service. Very reasonable prices also. Thanks
Kate Ivankova
Kate Ivankova
2023-11-17
These guys were recommended by my neighbour. Called to get a quote and ended up using their service. 10 min and all junk was gone! Very nice and great customer service! Would definitely call them back next time!
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-11-18
Thank you for your kind words! We're thrilled to hear about your positive experience with our fast and friendly service. It's wonderful to know that we could promptly meet your needs. We look forward to serving you again whenever you need us!
N Booi
N Booi
2023-11-13
Had me a bin in 1hour, price was good. Bin was in great shape and huge. Thanks for the quick response, made my move easier!
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-11-18
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. Your support means a lot to us, and we look forward to serving you again in the future. If you ever need any junk removal assistance, don't hesitate to reach out. Thanks again from the Bye Bye Junk team!
Amrit Badesha
Amrit Badesha
2023-11-13
On time service. Bye Bye Junk dropped a bin on the long weekend, I’m very happy with the service. Affordable rates and easy payment option on site. No upfront payment prior to bin arrival. Will definitely recommend
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-11-18
We're grateful for your wonderful review and feedback! It's fantastic to know that our bin rental service met your expectations. Your satisfaction is our top priority, and we're thrilled to have earned your trust. If you have any more junk removal needs or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Bye Bye Junk!
Anwar Safari
Anwar Safari
2023-11-07
Critical
Professionalism
Punctuality
Quality
Responsiveness
Value
Dealing with this company is an absolute nightmare. They have the potential to severely damage your name and reputation. Avoid sharing your personal contact information with these untrustworthy individuals. It's crucial not to place any faith in this company, refrain from making any calls, and under no circumstances should you divulge your personal information to them. They engage in unethical business practices.
Harvey Wilson
Harvey Wilson
2023-11-05
Positive
Professionalism
Punctuality
Quality
Value
They were very fast, friendly and efficient very polite. I definitely will use their services again in the future.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-11-10
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. Your support means a lot to us, and we look forward to serving you again in the future. If you ever need any junk removal assistance, don't hesitate to reach out. Thanks again from the Bye Bye Junk team!
Isabelle Blain
Isabelle Blain
2023-11-02
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
They replied quickly and got it done the same day! Thank you so much. Will call again
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-11-10
We're delighted that you had a great experience with our service! Your satisfaction is our top priority, and we're pleased to have met your expectations for a same day pickup. Thank you for choosing Bye Bye Junk. We can't wait to assist you again in the future!
Taylor McLeod
Taylor McLeod
2023-10-30
Positive
Professionalism
Punctuality
Quality
Responsiveness
Lovely people! They were able to help us and get everything moved in less than 10 mins, very nice and friendly and their price was very reasonable! Definitely calling them if I ever need junk removal again.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-11-10
Thank you for your kind words! We're thrilled to hear about your positive experience with our fast and friendly service. It's wonderful to know that we could promptly meet your needs. We look forward to serving you again whenever you need us!
Shane Tutt
Shane Tutt
2023-10-24
Critical
Professionalism
Value
I will not be using this company again 100% and would suggest anyone considering them, NOT TO. Not only did i find them to be over priced, but they also dumped a full bin on my driveway due to a "non payment" issue. Payment was offered by credit card and was refused stating they only wanted a cash payment or payment by e-transfer. Not only do i find this to be a very unprofessional way to handle the situation, I find it to be a selfish and ignorant way to deal with it, showing little to no care about the people surrounding the situation who are not involved. Im sure this company will be hearing about this more as i will be persuing this matter with the city and bylaw. If i could have put 0 stars I would have. I strongly suggest contacting waste managment and getting a bin from them, they offer way better service at a much more comptetive price. Bye Bye Junk has a lot of work to do to be able to compare.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-10-27
We apologize for the inconvenience you experienced. We strive to provide quality service to all our customers, and it's important to clarify that we accept various forms of payment, including credit cards. We did make multiple attempts to reach out regarding the outstanding payment, and after 14 days of non-payment, we had to recover our bin. Unfortunately, the bin was found to be overloaded beyond capacity, so we had to remove some items to safely transport it. We apologize for any misunderstandings and are here to address your concerns. Please contact our customer service, and we'll do our best to resolve the situation amicably. We appreciate your feedback and value your experience with Bye Bye Junk.
Carissa M.L.A (Cang)
Carissa M.L.A (Cang)
2023-10-18
Positive
Professionalism
Punctuality
Responsiveness
I am very satisfied with “byebyejunk”. I messaged them the day before and they arrived on time. Very professional and strong crew and thorough with their work. I recommend Jasmine and her crew to anyone. I was very happy and relief with all the junk they moved in 30 mins. In and out. Well done.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-10-27
We're grateful for your wonderful review and feedback! It's fantastic to know that our junk removal service met your expectations. Your satisfaction is our top priority, and we're thrilled to have earned your trust. If you have any more junk removal needs or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Bye Bye Junk!
Sydney Roxx
Sydney Roxx
2023-10-15
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
They were very fast moving the furniture and very communicative. Pricing was great and furniture was gone the same day I made the appointment! I 100% recommend this company.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-10-27
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. Your support means a lot to us, and we look forward to serving you again in the future. If you ever need any junk removal assistance, don't hesitate to reach out. Thanks again from the Bye Bye Junk team!
Lisa Poudrier
Lisa Poudrier
2023-10-12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I called, they did same day junk removal. Very polite and friendly, quick to help out, and had no judgments or bias. This team was great to work with and I highly recommend them. I appreciated their prompt response and removal as well as friendly customer service.
Reply from BYE BYE JUNK - Full Service Junk Removal & Dumpster Bin Rentals 2023-10-27
Thank you for your kind words! We're thrilled to hear about your positive experience with our fast and friendly service. It's wonderful to know that we could promptly meet your needs. We look forward to serving you again whenever you need us!