Verified Company
Extremely unprofessional and unacceptable behavior from the host staff. I arrived first and politely asked for a table while waiting for my partner. Instead of assisting me, they ignored me, giggled among themselves, and repeatedly told me I could not sit unless the other person arrived. Even when I explained that I was already there and simply wanted to be seated, they refused. I felt deeply embarrassed and genuinely offended by their behavior. What kind of policy is this, where a woman cannot even sit at a table while waiting? Completely disrespectful and unacceptable. I left and will not return. Avoid this place.
Food was amazing! We had the burger, pancakes, and the banoffee pie - everything was perfect. But what truly made our experience memorable was Chris S. He is incredibly professional, friendly, and made our visit feel comfortable and special.
Thank you, Chris S! We’ll definitely be back, and we hope to see you again.
I’ve been a loyal customer of Bubby’s for years, and it used to be my favorite restaurant in town. Unfortunately, my most recent visit with my 11-year-old son was so disappointing that I feel compelled to share it.
We were seated quickly, but within seconds the waitress (attached a pic) rushed over to tell us the kitchen was closing in 15 minutes. The tone felt abrupt, but I tried to be understanding.
What really made the experience awful happened right after: the two lemonades I had ordered accidentally spilled all over my dress. It was completely my fault, but I was shocked that no one offered to help. The waitress saw what happened, and when I finally asked if she could bring me a towel or something similar, she responded—rather curtly—that I could dry myself with paper napkins. Thankfully, another waiter noticed and brought me a towel, which I truly appreciated.
I spent several minutes trying to clean up while my son watched, feeling embarrassed and alone. I eventually decided to move to another table, but again, no one helped—aside from the waitress moving the two empty glasses. I was upset but stayed quiet at first.
What gave me the courage to speak up was the kindness of two nearby guests who had also had issues with the same waitress. They approached the manager to express their concerns and mentioned how she had treated me. I joined them and explained what happened. Unfortunately, the manager didn’t apologize or offer any gesture of goodwill—not even a new lemonade.
Despite the experience, I was glad to show my son that it’s important to speak up respectfully when something is wrong. And for me, the only thing left to do is share this review so others are aware that the service that day was far from what I’ve always experienced at Bubby’s in the past.
I truly hope this was an exception, because this place used to mean a lot to us.
Working a part time driving gig in the area, I noticed a line down the block for this place every time I’m parked outside. Today curiosity got the best of my sweet tooth and I stopped in to see what the fuss was about.
The absolute sweetest young ladies, McKenna and Mia, greeted me and suggested I try the pumpkin praline pie. “Can I get a scoop of vanilla with that?”, I asked shyly, having no idea whether it was on the menu. “Of course you can!”, McKenna snapped back with excitement before I could finish my sentence.
After annoying these delightful young ladies for 5 minutes with jokes that only I think are funny, McKenna delivered my to go order with a lovely smile.
What transpired back at the car parked outside was nothing short of a miraculous journey of heavenly gluttony.
After 2 bites, I rushed back inside the restaurant to confirm that the pie and ice cream were both created on premises by what I can only imagine is a goddamned wizard practicing some type of divine sorcery back in the kitchen. “Yep, they make it all right here.”
Sweet Baby Jesus.
The delicate filling of the pie was firm, yet creamy, with the perfect subtle crunch in each bite provided by the praline topping. The crust? Imagine a perfect pie crust. Then make it 20% better. That’s the crust. You think I’m kidding? I don’t kid about crust.
The VANILLA. ICE. CREAM.
The ice cream could stand alone as a gourmet dessert. Go ahead I dare you. Just walk in, ask for vanilla ice cream, nothing else. Mia might look at you like you’re nuts. But you’ll understand once you cram that chilly celestial creation down your face hole. Pure bliss.
I don’t know who Bubby is, but you can bet your sweet tushy that when I’m done writing this review I’ll be doing some in depth research on the angel that this sublime establishment was named after. I may even drag my wife back here from Long Island to enjoy an actual grown-up brunch one day- after all, that’s what all these people are lined up down the block for every day.
Thank you Mia and McKenna for entertaining me while I waited for my incredible dessert. And thank you to whatever beautiful, mystical creature is back in the kitchen churning out such pure, unadulterated joy.
BUBBYs is just okay. I went there with my wife for the famous pancakes, but I found them doughy, blocky, and tough to swallow. They were not as soft as I thought, hence the 3/5. I do think the line was quick to get a table, and the rest of the food I ordered was decent, cooked well, typical diner style food.
