Verified Company
Have only lost money on his choices and constantly overwhelmed by sales pitches
Reply from Brownstone Research
2025.12.08
Dear Peter,
Thank you for sharing your feedback. We’re very sorry to hear about your experience — we understand how discouraging it can feel when the recommendations aren’t aligning with your expectations, and when promotional emails become overwhelming.
To help with this, we’ve gone ahead and removed you from our promotional email list. Please allow up to 72 hours for this change to fully take effect. You’ll continue to receive only essential service-related updates moving forward.
If you’d like us to review your subscriptions or assist further, please feel free to reach out to us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re here to support you.
Best regards,
Customer Success Team
Thank you for sharing your feedback. We’re very sorry to hear about your experience — we understand how discouraging it can feel when the recommendations aren’t aligning with your expectations, and when promotional emails become overwhelming.
To help with this, we’ve gone ahead and removed you from our promotional email list. Please allow up to 72 hours for this change to fully take effect. You’ll continue to receive only essential service-related updates moving forward.
If you’d like us to review your subscriptions or assist further, please feel free to reach out to us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re here to support you.
Best regards,
Customer Success Team
Gsss
This piece of work stands out in a truly remarkable way. From start to finish, it reflects an impressive combination of clarity, creativity, and purpose. You’ve managed to present your ideas with such smooth flow and thoughtful arrangement that the entire piece feels polished and engaging. What makes it especially admirable is the way each part connects naturally to the next, creating a sense of completeness and harmony throughout. It’s clear that you’ve put not just effort but genuine passion into shaping every detail.
Your communication is strong and impactful. You express ideas with confidence, yet with simplicity, making the content easy to follow for anyone. This balance of depth and accessibility shows a level of understanding and skill that deserves appreciation. Each sentence feels intentional, and every point contributes meaningfully to the overall message. This is the hallmark of someone who truly cares about the quality of their work.
Date of experience: 04 December, 2025
Date of experience: 04 December, 2025
where is the material i paid for?
Reply from Brownstone Research
2025.12.05
Dear Duane,
Thank you for reaching out. We’re sorry to hear you’re having trouble accessing or getting your materials — that’s definitely not the experience we want for our members.
Please contact us at memberservices@brownstoneresearch.com
or (888) 493-3156, and our team will be happy to help you locate and access everything included with your purchase.
We’re here to make sure you get exactly what you paid for.
Best regards,
Customer Success Team
Thank you for reaching out. We’re sorry to hear you’re having trouble accessing or getting your materials — that’s definitely not the experience we want for our members.
Please contact us at memberservices@brownstoneresearch.com
or (888) 493-3156, and our team will be happy to help you locate and access everything included with your purchase.
We’re here to make sure you get exactly what you paid for.
Best regards,
Customer Success Team
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I called and waited a little over ten minutes. I needed help to login because the site was not opening my account. RJ took my call. He fixed everything and stayed with me to show me the reports I was looking for. He helped me set a new password. RJ did great job and was patient with me until all was done!
Reply from Brownstone Research
2025.12.03
Dear Peter,
Thank you for sharing your experience! We’re glad to hear that RJ was able to resolve your login issue and guide you through accessing your reports. It’s wonderful to know he took the time to walk you through everything and ensure you were fully set up with a new password.
We appreciate your patience during the wait and are happy everything was taken care of.
If you ever need further assistance, please don’t hesitate to reach us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re always here to help!
Best regards,
Customer Success Team
Thank you for sharing your experience! We’re glad to hear that RJ was able to resolve your login issue and guide you through accessing your reports. It’s wonderful to know he took the time to walk you through everything and ensure you were fully set up with a new password.
We appreciate your patience during the wait and are happy everything was taken care of.
If you ever need further assistance, please don’t hesitate to reach us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re always here to help!
Best regards,
Customer Success Team
I will let you know when I receive my promised response.
Your toll-free number is a joke! The response is always the same: the wait time is 20 minutes, press 1 to get a callback. This is not what I called about. That is why I gave 1 star
Reply from Brownstone Research
2025.12.02
Dear Larry,
Thank you for your feedback, and we’re very sorry to hear about the frustration you experienced when trying to reach us. This is not the experience we want for our members. We understand how important timely support is, and we apologize for the inconvenience caused by the long wait times and callback prompt.
Please know that we are actively working to improve our phone support system to reduce hold times and make it easier for our members to get the assistance they need.
If you’re still waiting for a response or need immediate help, please feel free to reach out to us directly at memberservices@brownstoneresearch.com
or (888) 493-3156. We’re here to assist you and want to make things right.
Best regards,
Customer Success Team
Thank you for your feedback, and we’re very sorry to hear about the frustration you experienced when trying to reach us. This is not the experience we want for our members. We understand how important timely support is, and we apologize for the inconvenience caused by the long wait times and callback prompt.
Please know that we are actively working to improve our phone support system to reduce hold times and make it easier for our members to get the assistance they need.
If you’re still waiting for a response or need immediate help, please feel free to reach out to us directly at memberservices@brownstoneresearch.com
or (888) 493-3156. We’re here to assist you and want to make things right.
Best regards,
Customer Success Team
Sharing a great experience with the Rep Mark when I called the Brownstone Research team. Mark went the extra mile to provide outstanding service for the customer. Thank you Mark!
Reply from Brownstone Research
2025.11.26
Dear John,
Thank you for sharing your great experience! We’re delighted to hear that Mark went the extra mile to provide you with outstanding service. We’ll be sure to pass along your appreciation to him and the rest of our team.
If you ever need further assistance, feel free to reach out to us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re always here to help!
Best regards,
Customer Success Team
Thank you for sharing your great experience! We’re delighted to hear that Mark went the extra mile to provide you with outstanding service. We’ll be sure to pass along your appreciation to him and the rest of our team.
If you ever need further assistance, feel free to reach out to us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re always here to help!
Best regards,
Customer Success Team
I have tried a lot of different research groups. Brownstone is the best! It is wonderful and right on information! Good help when you need it.
Reply from Brownstone Research
2025.11.26
Dear Aven,
Thank you so much for your wonderful review! We’re truly honored to hear that you consider Brownstone Research the best among the groups you’ve tried. Our team works hard to provide timely, reliable insights and helpful support, and it means a lot to know that our efforts are making a positive impact.
If you ever need assistance, we’re always here for you at memberservices@brownstoneresearch.com or (888) 493-3156. Thank you again for your trust and support!
Best regards,
Customer Success Team
Thank you so much for your wonderful review! We’re truly honored to hear that you consider Brownstone Research the best among the groups you’ve tried. Our team works hard to provide timely, reliable insights and helpful support, and it means a lot to know that our efforts are making a positive impact.
If you ever need assistance, we’re always here for you at memberservices@brownstoneresearch.com or (888) 493-3156. Thank you again for your trust and support!
Best regards,
Customer Success Team
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RJ was a delightful help in getting me onto the Brownstone Research website immediately. He then listened to my request to exchange one subscription to another one I feel will be more helpful to me in my investing. Within just a couple of minutes, he had accomplished the exchange and made sure I understood all the "fine print" information. I really appreciate RJ being very receptive, respectful and competent during my interactions with him today.
Reply from Brownstone Research
2025.11.25
Dear Teresa,
Thank you for taking the time to share your wonderful experience! We’re thrilled to hear that RJ was able to assist you promptly and professionally, from helping you access the Brownstone Research website to completing your subscription exchange with clarity and care. It’s great to know he made the process easy and ensured you understood all the important details.
We truly appreciate your feedback and will make sure RJ receives your kind words.
If you need any further assistance, please don’t hesitate to reach out to us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re always here to help!
Best regards,
Customer Success Team
Thank you for taking the time to share your wonderful experience! We’re thrilled to hear that RJ was able to assist you promptly and professionally, from helping you access the Brownstone Research website to completing your subscription exchange with clarity and care. It’s great to know he made the process easy and ensured you understood all the important details.
We truly appreciate your feedback and will make sure RJ receives your kind words.
If you need any further assistance, please don’t hesitate to reach out to us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re always here to help!
Best regards,
Customer Success Team
I spoke with Liz who was pleasant and patient. She explained that I had already accessed the page that had the important information which Jeff Brown had assembled. I had mistakenly thought that there was yet additional information that needed to open up. I now realize that I was in the place that I needed to be. She was kind and helped me fully see the layout of the data. I'm glad that I got to talk to her.
Reply from Brownstone Research
2025.11.25
Dear John,
Thank you for sharing your experience! We’re so glad to hear that Liz was able to assist you with patience, clarity, and kindness. It’s wonderful to know she helped you navigate the information and ensured you were exactly where you needed to be. We’ll be sure to share your kind words with her.
If you ever need additional support, please feel free to reach us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re always here to help!
Best regards,
Customer Success Team
Thank you for sharing your experience! We’re so glad to hear that Liz was able to assist you with patience, clarity, and kindness. It’s wonderful to know she helped you navigate the information and ensured you were exactly where you needed to be. We’ll be sure to share your kind words with her.
If you ever need additional support, please feel free to reach us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re always here to help!
Best regards,
Customer Success Team
Today I called for the first time and was received well with a friendly person, who was able to understand my query and act upon it.
Reply from Brownstone Research
2025.11.24
Dear Kay,
Thank you for sharing your experience! We’re glad to hear that your first call with us was met with friendly and attentive support, and that our team was able to understand and address your concerns.
If you need any further assistance, please don’t hesitate to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Thank you for sharing your experience! We’re glad to hear that your first call with us was met with friendly and attentive support, and that our team was able to understand and address your concerns.
If you need any further assistance, please don’t hesitate to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
You are lucky to have Claudette... She's great!
Reply from Brownstone Research
2025.11.21
Dear Ken,
Thank you for sharing your kind words! We’re thrilled to hear that Claudette was able to provide such excellent support. We’re lucky to have her on the team, and your feedback means a lot.
If you ever need assistance, our Customer Service team is always here to help at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Thank you for sharing your kind words! We’re thrilled to hear that Claudette was able to provide such excellent support. We’re lucky to have her on the team, and your feedback means a lot.
If you ever need assistance, our Customer Service team is always here to help at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
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Very friendly and helpful. Well done
Reply from Brownstone Research
2025.11.18
Dear Scott,
Thank you for your kind feedback! We’re glad to hear you had a friendly and helpful experience with our team.
If you need any further assistance, please feel free to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Thank you for your kind feedback! We’re glad to hear you had a friendly and helpful experience with our team.
If you need any further assistance, please feel free to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
I appreciate the service Mark in customer service offered today. He was very considerate and professional.
Reply from Brownstone Research
2025.11.18
Dear Gail,
Thank you for sharing your experience! We’re glad to hear that Mark provided considerate and professional service. We’ll be sure to pass along your kind words to him.
If you need any further assistance, please feel free to contact us at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Thank you for sharing your experience! We’re glad to hear that Mark provided considerate and professional service. We’ll be sure to pass along your kind words to him.
If you need any further assistance, please feel free to contact us at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Reply from Brownstone Research
2025.11.14
Dear Yosef,
Thank you for leaving a rating. We’re always looking to improve and would appreciate any feedback you may have about your experience. If there’s anything we can assist you with or clarify, please feel free to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Thank you for leaving a rating. We’re always looking to improve and would appreciate any feedback you may have about your experience. If there’s anything we can assist you with or clarify, please feel free to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
I was forced to cancel my membership with Brownstone today due to health reasons and Ann at customer service made the change easy and quick. She suggested a route that was best for me and implemented that in a short session over the phone. This is unusual service in a cancellation situation and Brownstone should be proud that their service includes quality even when a member must leave. Thanks to Ann and Brownstone.
Reply from Brownstone Research
2025.11.14
Dear Norman,
Thank you for sharing your experience with us. We’re truly sorry to hear that you needed to cancel due to health reasons, and we sincerely appreciate you taking the time to recognize Ann’s care and professionalism. We’re glad she was able to make the process smooth and provide support that felt right for your situation.
Your kind words mean a lot to our team. If there’s anything you ever need in the future, please don’t hesitate to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com. We wish you all the very best.
Best regards,
Customer Success Team
Thank you for sharing your experience with us. We’re truly sorry to hear that you needed to cancel due to health reasons, and we sincerely appreciate you taking the time to recognize Ann’s care and professionalism. We’re glad she was able to make the process smooth and provide support that felt right for your situation.
Your kind words mean a lot to our team. If there’s anything you ever need in the future, please don’t hesitate to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com. We wish you all the very best.
Best regards,
Customer Success Team
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Mark was very efficient and professional.
Reply from Brownstone Research
2025.11.14
Dear Shirley,
Thank you for the 5-star review! We’re glad to hear that Mark provided efficient and professional support — we’ll be sure to pass along your kind words.
If you need any further assistance, feel free to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Thank you for the 5-star review! We’re glad to hear that Mark provided efficient and professional support — we’ll be sure to pass along your kind words.
If you need any further assistance, feel free to reach out at (888) 493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Liz was courteous, helpful, and got everything done to my satisfaction. I had trouble with your signup application and thought I would miss out completely. But Liz made it all possible.
Reply from Brownstone Research
2025.11.12
Dear Jeanne,
Thank you for sharing your experience! We’re delighted to hear that Liz was able to assist you and ensure everything went smoothly. Providing courteous and efficient service is something we take great pride in, and your feedback means a lot to us.
If you ever need further assistance, please don’t hesitate to reach out to us at (888) 493-3156 or by email at memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Thank you for sharing your experience! We’re delighted to hear that Liz was able to assist you and ensure everything went smoothly. Providing courteous and efficient service is something we take great pride in, and your feedback means a lot to us.
If you ever need further assistance, please don’t hesitate to reach out to us at (888) 493-3156 or by email at memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Liz answered all my questions. I am a new subscriber to “The Near Future Report”.
Reply from Brownstone Research
2025.11.06
Dear Joe,
Thank you for your feedback and for joining The Near Future Report! We’re glad to hear that Liz was able to answer all your questions and make your experience a positive one. Welcome to Brownstone Research — we’re excited to have you with us!
Best regards,
Customer Success Team
Thank you for your feedback and for joining The Near Future Report! We’re glad to hear that Liz was able to answer all your questions and make your experience a positive one. Welcome to Brownstone Research — we’re excited to have you with us!
Best regards,
Customer Success Team
I have never used Brownstone Research, yet they charged ny credit card, for what I don't know.
Reply from Brownstone Research
2025.11.06
Dear Carlene,
We’re truly sorry to hear about this experience. That’s definitely not the kind of concern we want our customers to have. Our team would be happy to look into this charge and help clear things up right away. Please contact us at 888-493-3156 or email memberservices@brownstoneresearch.com, and we’ll make sure this gets resolved as quickly as possible.
Best regards,
Customer Success Team
We’re truly sorry to hear about this experience. That’s definitely not the kind of concern we want our customers to have. Our team would be happy to look into this charge and help clear things up right away. Please contact us at 888-493-3156 or email memberservices@brownstoneresearch.com, and we’ll make sure this gets resolved as quickly as possible.
Best regards,
Customer Success Team
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