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Reviews ( 184 )
Kevin S
2024.07.10
What an experience!! Was first time in a hostel. It was good, no problems at all. This location is older, so more of a 2-3 star venue. But that's ok, on a beach vacation, you usually don't need a fancy hotel, right?!
It was clean and 24hr staff was friendly.
I'd like to have had a better breakfast set up, it is a coffee pot (some days no cream/sugar) and either plain toast or a granola bar, so plan accordingly.
I'd not hesitate to return there again!!
Trip type
Vacation
Family
Reply from Bposhtels San Juan
2024.07.11
Thank you, Kevin! We're thrilled to hear you enjoyed your stay and appreciated our friendly staff and clean environment. We value your feedback on the breakfast setup and will work on improving it. Looking forward to welcoming you back on your next beach vacation! 🌞
Shino Kawakami
2024.07.10
Trip type
Vacation
Solo
Reply from Bposhtels San Juan
2024.07.11
Thank you, Shino! We're thrilled to see your positive feedback 😊
Shino
2024.07.10
Verified
Exceptional
☺ Everything was clean and well-maintained. The mattress was exceptionally comfortable, providing a great night's sleep.
Paola Arias
2024.07.09
I reckon I’ll back again, the staff was really kind and the places it’s just 2 blocks to the beach and you can find around good restaurants
Trip type
Vacation
Solo
Reply from Bposhtels San Juan
2024.07.10
Thank you, Paola! We're thrilled to hear you enjoyed our location and friendly staff. We look forward to welcoming you back soon! 🌟
Marie
2024.07.09
Verified
Exceptional
Juan
2024.07.08
Verified
Exceptional
Lavinia
2024.07.07
Verified
Exceptional
Manuel
2024.07.05
Verified
Wonderful
Manuel Esparís
2024.07.02
Trip type
Vacation
Solo
Reply from Bposhtels San Juan
2024.07.03
Thank you, Manuel, for your feedback! We're glad you had a positive experience with us. If you have any suggestions or further comments, feel free to share. 😊
Arelys Quiñones
2024.07.02
Trip type
Business
Reply from Bposhtels San Juan
2024.07.03
Thank you so much, Arelys! We're thrilled you had a great experience with us. 😊
Paula
2024.07.02
Verified
.
☺Las camas eran comodas y la localizacion era buena. El staff muy atento.
☹Las instalaciones estan viejas, no habia utensilios necesarios en la cocina para preparar alimentos.
Flores
2024.06.30
Verified
☺Cuando llegue Al hotel me dijeron que mi cama estaba ocupada y nos tuvomos que ir a buscar alas 2:40 am caminando por la madrugadas ecxgo mi rembolso porque no tuve El servicio donde llegar a descansar
☹Creo que en mi mensaje anterior Les exoliqie que no tube ningun servicio aparte del joven agente de atencion Al cliente pesimo y me dijo mi cama esta ocupada que hubo una cancelation exigo mi rembolso l
Reply from Bposhtels San Juan
Thank you for your review and for clarifying the situation regarding your recent reservation at our hostel in San Juan.
We appreciate your understanding regarding the misunderstanding with your reservation date. As per our policies, we regret that we are unable to offer compensation in this particular instance, as the bed was reallocated due to your non-arrival without prior notice.
We value your feedback and are committed to providing excellent service to all our guests. If you have any further questions or would like to discuss this matter further, please do not hesitate to contact us directly.
We look forward to the possibility of welcoming you back for a more enjoyable experience in the future.
Best regards.
Nyowo Scott
2024.06.29
I paid online, they gave my bed to another person,I was stranded. I did not get reimbursed. Beware!
Reply from Bposhtels San Juan
2024.06.29
Hi Nyowo, we're truly sorry for the inconvenience you experienced. Please contact our customer service team so we can resolve this issue promptly.
Tanairy Ortiz
2024.06.28
If you are looking into a super relaxing vacation whilst getting to know other fellow travelers, this is absolutely the place to be. I stayed at Bposhtels for one week and in between going to the beach and nearby restaurants, I would come back to the hostel just to chill for a bit. The front desk was super attentive and it was one of the best shared room situation I've had (and I travel a lot). 12/10!
Trip type
Vacation
Solo
Reply from Bposhtels San Juan
2024.06.28
Thank you, Tanairy! We're thrilled you had such a relaxing and enjoyable stay with us. Our team loves hearing feedback like yours. We hope to welcome you back for another 12/10 experience soon! 🌟
Jennifer
2024.06.26
Verified
I would book again & have recommended it to someone.
☺ The amenities,staff was very helpful.
☹ The ceiling on the 3rd floor was leaking.
Reply from Bposhtels San Juan
Thank you for the review!!! has been fixed, was an small leaking close to a window.
Maria Henff
2024.06.24
Located in the Condado, very close to the beach.
24/7 reception, comfy bed, AC in the room.
Grocery and restaurants nearby.
Trip type
Vacation
Reply from Bposhtels San Juan
2024.06.24
Thanks so much Maria! We're thrilled you enjoyed our convenient location and amenities. Hope to see you back soon! 😊
Georgina
2024.06.24
Verified
Very Good
Jara García Jiménez
2024.06.23
Hotel con habitaciones compartidas con total intimidad, muy limpio y al lado de la Placita de Santurce y de la playa. Todo un lujo.
Reply from Bposhtels San Juan
2024.06.23
¡Muchas gracias, Jara! Nos alegra saber que disfrutaste de tu estancia y de nuestra ubicación privilegiada. ¡Esperamos verte pronto de nuevo! 🌞
Predrag
2024.06.23
Verified
Fair
Franco Bohorquez
2024.06.22
Great place ,clean ,good location . Highly recommend
Trip type
Vacation
Solo
Reply from Bposhtels San Juan
2024.06.22
Thank you, Franco! We're thrilled to hear you enjoyed our location and cleanliness. Your recommendation means a lot to us! 😊