We had problems with our Ramset gate opener for months. Sometimes it would open, sometimes not. We had to push down the lever to manually open it but then the lever broke. Called the guy who installed the gate opener. We've known him for a while. Fixed it that day but would not open again the next day. Naïve or stupid and/or unsuspecting as we were, we called the guy several times, fixed it, paid him just to have the gate stopped working again. I was mad at myself and thought 'enough is enough'.
Googled YELP and looked over the Gate Repair companies. Read the reviews with 5 stars ratings. Came across BNS Garage Door and Repair Service. It was a Saturday when I called and Stav, the owner, answered the phone right away. Told him our gate issue and said that he'll come the following day which was a Sunday. Turned out his office is closed on Saturdays. Could not believe that he answered my call even if they're closed! Unbelievable!
The following day, Sunday, Stav came to the house at the agreed time. Examined and tested our gate. He did some adjustments on the motor and replaced the receiver with a digital one. The old receiver was not working. Could not get the signal from our remote. Fixed also the distance the gate could go so it won't bang the post when it closes. Tested the gate several times.
So far the gate opener is working fine. Thanks Stav!
Reply from BNS Garage Door & Gate Services
2024.03.18
Thank you for sharing your experience with us. Your feedback is much appreciated. Glad you are happy and satisfied with the service.
Thanks!
Thanks!