Blue Wave Swim School Reviews 2024

Reviews ( 62 ) 4.8

Victoria H

2024.05.21

Great experience! My son started his swimming lessons at the Blue Wave Swim School in January 2024 and has since made tremendous progress. He feels super motivated to attend every single lesson. The instructor has been great at teaching the appropriate techniques in an effective but still friendly manner. Marjan and her team are all great, I recommend them wholeheartedly.

Reply from Blue Wave Swim School 2024.05.23

Thank you very much for your kind words and 5 star review. It has been a pleasure to see how far your son has improved in his swimming ability and confidence since you have joined us. The only swimmers we can have great progression with are the motivated swimmers and keep coming to our lessons. we are so glad to see your son’s lessons are not just progressive because they are 1:1, but also, his swim instructor is also motivating. Thank you for being with us!

Victoria H

2024.05.21

Yung Aldridge

2024.05.02

My kids had a great week at the Easter crash course week. The instructors were excellent, patient and fun while challenging them both to work hard! They made good progress and want to do another crash course! We also do weekly swimming lessons for my child who is non verbal and has learning disabilities and I have found the instructor (Jose) is excellent with him. He engages and motivates my son really well, and strikes the right balance between fun and pushing him to learn. Not an easy task but Jose you do it brilliantly! We look forward to our swimming lesson every week!

Reply from Blue Wave Swim School 2024.05.02

Hi Yung, thank you very much for your kind comments and leaving us reviews both for our crash courses and SEND weekly swim lessons in Wimbledon. We are so please to hear you are happy with both type of lessons and pleased to hear your son is making a great progression with Jose who is one of our experienced swim instructors. It is pleasure to have your lovely boys at our swim school.

Douglas Street

2024.04.17

I enrolled my son into an intensive swim course with Blue Wave found the teaching to be excellent. It improved his technique, confidence and overall ability to swim. The teaching was direct and challenging without being disparaging, which I thought aligned perfectly with the intensive nature of the course.

Reply from Blue Wave Swim School 2024.04.17

Thank you for your review. We are glad to see our lessons met your expectations. It was a pleasure to have your son in our Easter holiday crash course in Wimbledon. And, it is always a pleasure to teach children like your son who are so enthusiastic about getting better at swimming. Hope to see your son again in one of our future holiday crash courses.

Nashwan Imran

2024.03.02

My children have been attending Blue Wave Swim for the last one and a half years and have had a great experience. The 1:1 classes have helped a lot with my children's ability to swim and they have improved greatly with the experienced teachers. My daughter in particular is in the autism spectrum and has minimum language and speech capabilities. Yet despite this, she is now water confident and can jump and float calmly without fear. My son, who had never swum before, managed to become very proficient in front crawl and backstroke in less than a term. The owner Marjan is always present and very helpful and supportive.

Reply from Blue Wave Swim School 2024.03.02

Thank you very much Mr & <

Richard Corrie

2024.02.29

I had a really good experience with The Blue Wave Swim School. My lessons were at Wimbledon College where the pool and facilities were very good. The instructor was friendly, patient and positive which was reassuring for me as a first-time learner. The lessons were easy to book and clear instructions were given. I would recommend Blue Wave to anybody wanting to learn to swim.

Reply from Blue Wave Swim School 2024.02.29

Hi Richard, thank you very much for your positive feedback and glad to hear about your positive experience with us and how useful you found our 1:1 adult swim lessons. It's never too late to learn to swim and our well-experienced and motivated swim teachers know exactly how to make the learn to swim journey pleasant and productive for age groups including adults. Just keep practising and hope to see you soon again in one of our future intensive swimming course. happy swimming!

Anna Getmansky

2024.02.22

My son took a crash course that was very helpful. The instructor was very friendly and kept my son motivated. The only issue is the venue (Wimbledon College). Wish the pool and the locker rooms were cleaner and warmer.

Reply from Blue Wave Swim School 2024.02.22

Thank you for your feedback on our February half-term swimming crash course and glad to hear you were happy with the quality of teaching and standard of our instructors. Your comment about the temperature of the changing room and pool has been noted but please note, Wimbledon College's pool is a 25-meter pool. Although temperature is very subjective, we appreciate it if you would have preferred a warmer water and air temperature specially in the month of February. Smaller pools like teaching pools or hydrotherapy pools could have warmer water temperature. But, it is normal for big 25-meter pools not to be as warm as some smaller pools. Hope this extra information will be helpful to you.

Ann Drew

2023.08.19

I attended Blue Wave Swim for a week long crash course recently, at the pool in Wimbledon High School. As an adult who enjoys the water but never quite managed to acquire the knack of swimming, this course was just exactly what I needed. I found Marjan and her colleague to be both empathetic and patient while helping me overcome my insecurities and coordination issues. I finished my week feeling a great sense of personal achievement and progress. Thanks to Marjan and her team. Would highly recommend.

Reply from Blue Wave Swim School 2023.08.20

Thank you Ann and you are most welcome. We are so glad to hear you enjoyed the crash course. Just keep practicing - practice makes progression.

Birgit Allison

2023.08.07

Great private lessons. Well organised, lovely pool and my son really liked the gentle/nice swimming teacher (Jordon ).

Reply from Blue Wave Swim School 2023.08.07

Dear Birgit, thank you for your lovely feedback. we are glad to hear you liked everything about our 2023 summer swimming crash courses at Wimbledon High's school pool. have a nice summmer and hope to see you and your son again in one of our crash courses.

Axelle Jeambrun

2023.07.13

Great lessons and teachers, in a warm and perfectly sized swimming pool - Esme’s gentle and positive teaching style did wonders with my son, who progressed so quickly in a few weeks and who couldn’t wait for the next lesson. Marjan also kindly found a solution to our last-minute ask for longer lessons, despite a busy schedule. 100% satisfied!

Reply from Blue Wave Swim School 2023.07.15

Thank you very much for your kind words. It was a pleasure to have your son in our Saturday afternoon lessons in Wimbledon and glad to hear your experience with our private lessons and swim teachers was so positive. We are sure your son will have a lovely summer holidays this year with the new water confidence he has built with the 1:1 lessons. Hope to see you soon again.

Sima Rutaiwa

2023.04.22

A wonderful team that skilfully teach both kids and adults how to swim at different levels, in just a few weeks!

Reply from Blue Wave Swim School 2023.04.23

thank you for your feedback.

Alex Fu

2023.03.06

My son had a great experience with the crash course, the instructor did a really good job helping him to build his confidence in the water.

Reply from Blue Wave Swim School 2023.03.06

Thank you for your review. we were so glad that your son enjoyed his 1:1 lessons and attending our 2023 February half-term crash course made a positive difference in his water confidence.

ye hou

2022.12.03

My little one was a bit afraid of water for a very long time, when we first approached to the Blue Wave Swim School. For half year training, I can see that he has gradually built the confidence of swimming in the water, thanks to the lovely coaches there. Now, he can do front scrawl and back stroke. Big thanks to all the coaches in Blue Wave Swim School.

Reply from Blue Wave Swim School 2022.12.22

Thank you so much your feedback- glad to see your son progressing so well in our 1:1 lessons

Simon Harvey

2022.10.26

Both our boys go to blue wave swimming. We decided to move my eldest from a local group swim lesson because we didn’t feel he was progressing. It’s a bit further and a bit more expensive but was worth it. It’s a smaller group - 2 or 3 to 1 and there is more focus on techniques. My eldest much prefers it. My toddler also goes now. He didn’t swim during lock down and was scared of water when we started but now has so much confidence and gets excited about going.

Reply from Blue Wave Swim School 2022.10.27

Thank you very much for your honest and kind review. We do understand that our fees are not the cheapest but, we pay a lot of attention to the quality of our lessons and only have the best teachers to work for us. it is a great pleasure to have your family with us and see both boys progress so well in our toddler classes and 1:2 lessons.

Michael Patricios

2022.10.22

Our daughter has been going for 1:1 lessons, starting at Bluewave as a complete beginner. It has only been a few months, but so far so good. I like the focussed attention she gets in individual lessons, with only a small number of other children in the pool at the same time (with their own teachers).

Reply from Blue Wave Swim School 2022.10.27

Thank you very much for your kind and positive review about our private swim lessons. Many parents would much prefer 1:1 and semi-private lessons as these lessons produce a much faster results. Thank you for pointing out that we pay a lot of attention to the quality of our lessons. In our private swim lessons, undivided attention of our teachers can produce amazing results. Thank you for being with us and without any doubt your child will continue to progress in her swimming as she is enjoying her lessons with us.

Lee

2022.07.23

Reply: I asked once and then I asked one more time and you already got angry. I wrote that even in the worst case of 70 times (which I did not ask) then you would need to be patient if you want customers. It's just a form of exhaduration. I only asked twice!I didn't ask over and over and over like you're making it out to be. Expecting someone to remain calm after repeating my question once is quite reasonable. No one has an idea of what I went through with my child and her health and safety comes first! Have a lovely day I called them up because I wanted my daughter to start swimming lessons, she has medical conditions and she was in hospital for over 4.5 months, I double checked with the lady I spoke to on the phone if she won't be dunked under water and she replied "I already told you..." in a very dismissive tone. We are talking about my child's health, if I need to I'll ask the same question 70 times and expect the person I speak to, to be understanding and patient. The conversation got cut off by mistake when someone called me, but as I wasn't impressed with the woman's behaviour I didn't bother giving a call back after she left a voice message It's a shame because I felt it could have been the right fit for us but definitely not going to go with my daughter here. Customer service needs to be worked on.

Reply from Blue Wave Swim School 2022.07.23

Dear Lee, thank you for taking the time and providing your feedback. Firstly, it's a bit unusual for us to see that instead of approaching us first to make a complaint about how your enquiry was handled, you made a decision to write a review about us here based on one phone call and when you have never been our client. Nonetheless, since we care about our customer service we looked into your complaint and this is what we found out. You phoned us this week and enquired about our baby swim lessons for your baby who was born prematurely by 3 months. Over the telephone conversation, you had asked our team member several times and repeatedly if we submerge babies in our baby swimming lessons or forcefully push babies under the water. Our staff repeatedly assured you that this is not our method for teaching babies and this is not what we do in our baby swimming lessons. However, you kept asking the same question over and over as if you didn't believe the answer she was giving you. Finally, after asking the same question several times and getting exactly the same answer, the phone line was disconnected. Our team member had tried to call you back, after the line was disconnected but, couldn't reach you and left a message. We never heard back from you again. So, we really tried to help you with your enquiry in the best way possible. In your own review, you also stated 'if I need to I'll ask the same question 70 times and expect the person I speak to, to be understanding and patient'. We'd really like to be helpful to all people who make swim lessons enquiries to us. However, we think you could have been a bit more reasonable to expect us to deal with your enquiry in the same format and standard that we deal with all enquiries. Unfortunately, it seems we didn't meet your expectations on this occasion but, we think our staff was very reasonable and she did her best to help you. Hope you will find a suitable alternative for your baby and wish you all the best. You may find this blog about baby swimming useful: https://www.bluewaveswim.co.uk/blog/popular/answers-to-your-baby-swimming-questions/

Francesca Mastrojanni

2022.05.27

I have taken my 33 month old to 3 of these classes so far. He has always required some coaxing to get in the water ever since being a newborn, but actually he has really enjoyed these classes. There are many games and songs involved which help to engage him in water play and I appreciate the fact that the approach is not to force him to get his head under the water, as that would put him right off. Instead he is gently encouraged and is provided with opportunities to become confident in the water though different activities and in a safe environment. i can definitely see that his level of comfort and confidence when in the water is growing. He really enjoys the class and looks forward to it week to week.

Reply from Blue Wave Swim School 2022.06.22

Dear Francesca, thank you very much for your lovely review. We are so glad to hear our gentle approach towards teaching the little ones to swim has worked very well for your child. we don't believe rushing through the process by pushing children under the water will help toddlers to get used to water faster. Water must be enjoyed and games and songs are the best way to encourage and engage the little ones in the process of learning to swim. Thank you!

Ian Hayes

2022.05.19

I didn't learn to swim as a child - a year of my school's unsupervised sessions in an outdoor pool in all weathers only convinced me that swimming was no fun at all. Over the decades I have tried occasionally to learn, but have never managed to overcome my basic fear of water and especially, as I saw it, my fear of being out of my depth. Marjan picked up straightaway that the underlying problem was my lack of confidence in breathing underwater. So that's where we started, just breathing out with my face in the water, and being relaxed about it. To this we added walking, then gliding, then kicking and then arms. After just 3 sessions I already feel that I can now swim. I'm sure there is more to learn, but I'm very happy with the progress I have made. Marjan is a thoroughly professional teacher with a passion for teaching anyone, old or young, how to swim. I feel she really adapts what she is doing to what you need to address your own problems - this is not one-size-fits-all teaching - and paces it so that you are not overwhelmed, but make continuous progress. And it makes so much more sense for a teacher to be in the water with you, not shouting from the side. I would recommend Marjan and Blue Wave to anyone looking to improve their confidence and learn to swim.

Reply from Blue Wave Swim School 2022.06.22

Dear Ian, I am so glad to read your positive comment and so happy to see how much of the difference just a few lessons have made. At Blue Wave we really do care about our client regardless of theie age and swimming ability. We spend time and energy to figure out the best approach to help every individual on with their progression in swimming. Swimming is a very technical sport and requires a lot of attention to details for getting its teaching right. We are proud we are making a difference and helping you to become a better and more confident swimmer. keep up the good work! Marjan, founder & owner of Blue Wave Swim School

N Carlisle

2022.05.17

We have had a wonderful experience at Blue Wave Swim. Marjan is friendly and approachable and our daughter has gone from not being able to swim, to being confident and capable. Thank you so much Marjan and Blue Wave Swim teachers for all your care!

Reply from Blue Wave Swim School 2022.06.22

Thank you so much for your lovely review. It has been great to have you with and seeing your daughter to improve so much in her technique and stamina. Keep up the good work and surely, your daughter is on her way to become an excellent swimmer soon and Blue Wave Swim is glad to be part of her swimming journey.

Yerzhan Nurzhanov

2022.04.03

My son aged 4 and I are very happy with the swimming lessons at Blue Wave Swim School and would recommend the school definitely! we had 1-1 lessons. Thanks to his lovely teacher during two terms, my son has done a every good progress - he is very confident in the pool and can now swim on his back almost all pool, and can do some front crawling. Blue wave school also does a good job with motivating children by evaluating the progress and badging little ones, my son feels happy going to the pool each Saturday.

Reply from Blue Wave Swim School 2022.04.03

Thank you very much for your feedback & review.