Blue Haven Pools & Spas

Blue Haven Pools & Spas التقييمات

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4.5 | 168 reviews
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Blue Haven Pools & Spas
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التقييمات

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4.5

| 168 total

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John Saba
John Saba 2025.10.11
     
⭐️⭐️⭐️⭐️⭐️ Blue Haven Pools did an amazing job! They built our new inground pool, and I couldn’t be happier with the entire experience. The timing was perfect — they finished everything much faster than I expected, and the quality of their work is excellent. The whole crew was professional and hardworking. A special thank-you to Nathan and Tyler for their great communication and attention to detail. My kids are absolutely loving the pool, and it has brought new life and good energy to our home. We’re truly satisfied and grateful for the outstanding service — highly recommend Blue Haven Pools to anyone thinking about getting a new pool! 💦🏊‍♂️
الرد من Blue Haven Pools & Spas 2025.10.20
Thank you for the kind words and raving five star review, John. We are thrilled to hear that you were pleased with your entire experience. We hope you enjoy making lasting memories with your family in your new pool!
Mark Masters
Mark Masters 2025.10.06
     
Everything went as scheduled. All contacts with Blue Haven were courteous and kept us up to date throughout the whole project. Everyone helped with suggestions and help us make the dream come true. Nathan was easy to work with and always available for any issues or questions we had. He helped weekdays and weekends. Mark and Michelle
الرد من Blue Haven Pools & Spas 2025.10.07
Thank you for the great five star review, Mark. We appreciate you trusting our team with this build and hope you enjoy your new pool!
April Haubein
April Haubein 2025.09.27
     
Blue Haven did a fantastic job working with me on design and budget. Carrie understood exactly what I was going for (not a big pool, but not a plunge pool, it's a cocktail pool!) and worked very hard to make sure it fit within my limited lot size and HOA constraints. Nate worked with me to ensure a seamless construction process and kept me informed of all the steps and options. The pool itself is amazing! The tile work turned out beautifully, as well as the pool plaster and the pavers for the surrounding patio. They had lots of material options to pick from which made it fun to pick what I wanted. I did have estimates from other pool companies, but felt they weren't listening to what I wanted, whereas Blue Haven did. If you want a pool, I highly recommend them. I love my new pool, it is perfect for me!
الرد من Blue Haven Pools & Spas 2025.10.07
Thank you for the kind words and raving review, April. We appreciate you trusting our team with this build and we're glad to hear everything turned out the way you hoped. Enjoy your new pool!
Brian Bates
Brian Bates 2025.09.27
     
Blue Haven’s service was first rate. Their project manager, Nathan, made the entire re-coping go smoothly. Very professional & friendly.
الرد من Blue Haven Pools & Spas 2025.10.07
Thank you for the kind words and great five star review, Brian!
Carlton Hayes
Carlton Hayes 2025.09.19
     
We are excited to announce that our pool installation is on the way! Carrie, Blue Haven’s senior sales consultant, has tremendously worked and constantly communicated the progress with me from the beginning. To note, my county, Prince George’s, required a fence permit approval in conjunction with submittal of pool permit in order to start digging. Through an extended period of time with PG county, Carrie and Jamie, BHP&S operations coordinator, worked closely with them and kept me informed on the permit process. Immediately after approval, the pre-site team, Carrie, Nate, and Andy, arranged a meeting to come out to survey and mark the pool. I was happy to find out that they were prepared to begin digging two days later! However, I needed an additional day to make provisions to be available at home. The day of the dig, the excavation team removed soil and framed boards within several hours, until discovering the soil was not stable enough to pour the gravel bedding. Therefore, after Andy, on-site manager, and the excavation crew member analyzed the soil, they consulted with the BHP&S structural lead who devised a strategic plan to fill the bottom with recycled concrete material and a water proof padding liner to stabilize the foundation, in which the excavation team plans to return in a couple of days to complete this phase of the project. I appreciate BHP&S for their professionalism, attention to detail, and critical thinking during this project. With this type of effort, I feel comfortable knowing they can handle any situation down the road. In addition, I requested a couple of changes which they were able to amend. I will continue sharing my experience with updates, to include pictures next time, throughout this process until my family and I take our first dip in the pool! Stay tuned… UPDATE: 9/19/2025 It’s been a long journey to the finish line, but I can say it was well worth every step along the way! There were enduring birth pains we overcame and in the end I was overwhelmed like a mother for the first time laying eyes on her newborn. This pool is grown and sexy! Still other phases to go, yet I’m glad the pool is complete. I want to thank the entire team of Blue Haven Pools & Spas for making this dream come true for me. I learned so much about the importance of patience and grateful for those who made provision to commute far distance to make this happen! I want to especially thank the team of Steven, Daniel, Tony, Ryan, Jamie, Ashley, Nate, Carrie, and Vickie for your professionalism and patience working with me! Best regards on your future projects!
الرد من Blue Haven Pools & Spas 2024.02.10
Thank you Carlton! We appreciate you and your feedback. We're here for you until you take your first dip and beyond.
Griffith Tran
Griffith Tran 2025.09.18
     
We relocated here from AZ one year ago. Our project with Blue Haven (pool/deck) has yet to be completed and county approved approaching 11 months now. Owners Frank and Tyler have been radio silenced when we escalated our issue. County Inspector quoted, "this is the worse deck construction I've seen in 25+ years". Blue Haven has yet to rectify the deck and a formal request for a refund of the deck construction cost has been requested. It's been such a headache we just want to part ways and have reputable company finish our project. *Update* Our deck has failed inspection 6 times in the last 90 days with Blue Haven and still no work on any repairs. Just run around excuses and trying "not to build us a new deck". 3 top deck builders in Loudoun County shook their heads in disbelief when they saw our deck. "Can't believe someone would risk their license and sign off on this work". It's about principal now BH!
Frankie Stamps
Frankie Stamps 2025.09.03
     
Pool Restoration - highly recommend BLUE HAVEN MANASSAS VA After 22 years of DIY pool maintenance, our pool was well over-due for replastering and new filter equipment. I contacted Blue Haven for a free estimate. Co-owner Katherynne Firetti conducted a thorough inspection and discovered structural repairs were needed – repairs that a different contractor failed to discover in their evaluation. Katherynne provided various options and a detailed estimate for the work needed to restore our pool. Once the scope of work was clearly defined and the contract was signed, Nathan Lowery, our assigned project supervisor, became our main point of contact. Nathan was fantastic— always upbeat, always available by phone, proactive with updates, and exceptionally clear when explaining each stage of the project, including the construction timeline and payment schedule. After repairing the structure, retiling, replastering and installing new filter equipment, Blue Haven filled the pool and took care of the initial maintenance for four weeks. They ensured everything was running smoothly before handing it back over to us. From the initial estimate to the final reopening, Blue Haven delivered honest, professional, and comprehensive service. I highly recommend them to anyone in need of pool replastering, updated filtration/circulation systems, or structural repairs. They truly brought our pool back to life.
الرد من Blue Haven Pools & Spas 2025.09.10
Thank you for the kind words and raving five star review, Frankie! We appreciate you trusting our team with this repair project and thrilled to hear that you were pleased with our process and the outcome. If we can ever help in the future, please don't hesitate to contact us!
Mark Monroe
Mark Monroe 2025.08.29
     
From initial consultation thru the entire build process and start up service, our experience with BlueHaven has been great. Met with Carrie initially who put together a great design based on the unique characteristics of our yard and landscaping. Nate, our project manager coordinated the construction effort and kept us informed throughout the build, which they completed pretty quickly, ground breaking to water fill in 60 days. Walter and his team installed the patio surround, and did a fantastic job, and was able to flex with some last minute design changes we wanted to make.
الرد من Blue Haven Pools & Spas 2025.09.10
Thank you for the kind words and great review, Mark! We appreciate you trusting our team with this design and build and thrilled to hear that you are pleased with the outcome. We hope you enjoy your new pool!
Ron Cronogue
Ron Cronogue 2025.08.28
     
Good final product. However, when you spend over $100,000 for anything, people should answer your emails. or texts. Certain people were fairly good, others, especially on the construction side, were very poor. Also, it would’ve been nice if people mentioned the final things that need to be done for a pool, instead of just the sales people doing their thing.
الرد من Blue Haven Pools & Spas 2025.09.10
Thank you for the review and the feedback, Ron. We appreciate you trusting our team with this build. We are extremely sorry to hear that we missed the mark on some of our communication during this process and will use this feedback as a learning opportunity with our team. Again, we appreciate you choosing Blue Haven and we hope you enjoy your new pool!
Kyle Rossi
Kyle Rossi 2025.08.28
     
Blue Haven has built us an amazing pool. Our PM Nathan Lowrey was great to work with. He was responsive and on top of every step. His knowledge of pools allowed him to answer all our questions and give us good input. Overall the process was smooth and enjoyable and the pool turned out great.
الرد من Blue Haven Pools & Spas 2025.09.10
Thank you for the great five star review, Kyle! We appreciate you trusting our team with this build and glad to hear you were pleased with the process and finished product. Enjoy your new pool!
Joe Pereira
Joe Pereira 2025.07.30
     
We had an incredible experience with Blue Haven Pools and couldn’t be happier with the results. From start to finish, their entire team demonstrated outstanding communication, professionalism, and care for every detail of our project. A big thank-you to Tyler, Nate, Ryan, Tony, and especially Lee Kind, who truly went above and beyond for us. Lee was incredibly thorough, responsive, and accommodating, and made sure every aspect of the process was smooth and stress-free. His dedication stood out — he clearly takes pride in his work and cares deeply about client satisfaction. Blue Haven was also very flexible with our schedule and needs, which made the whole process feel tailored and personal. Whether it was the sales, management, or construction team, everyone we worked with was professional, courteous, and great at what they do. We are extremely happy with our pool — the quality and finish exceeded our expectations. We wouldn’t hesitate to recommend Blue Haven Pools to anyone looking for a top-notch pool company that delivers on their promises.
الرد من Blue Haven Pools & Spas 2025.08.05
Thank you for the kind words and great five star review, Joe! We appreciate your trust in our team with this build and we are thrilled to hear that you've been pleased with the entire process. We hope you enjoy your new pool!
bill larkin
bill larkin 2025.07.25
     
When we were interviewing contractors to build our pool we spoke with four different companies who each met with us in person. To say we saved the best for last would be quite the understatement, as Carrie Luttrell of Blue Haven Pools totally wowed us with her presentation. With her enthusiasm, personality and creative ideas we knew right away we had found the right match for our project. Within days Carrie had sent us an animated flyover of the backyard – pool, patio, retaining wall and landscaping. None of the other companies were so thorough in their proposals, and didn’t even include many of features in Carrie’s plan – and even wanted to be paid up front to prepare such a design. Carrie’s concept was beyond anything we had imagined for our project, and we were amazed that all these wonderful features could be accomplished within our budget. The planning process – approving the design, material selections and a few change orders – were managed with professionalism and friendly handholding. Each of the subcontractors were fantastic and did excellent work. We slogged through multiple rain delays but finally had the backyard oasis of our dreams – but better. We loved working with Blue Haven and all their employees, and would recommend them to anyone.
الرد من Blue Haven Pools & Spas 2025.07.29
Thank you for the kind words and great five star review, Bill! We are so thrilled to hear that you were pleased with Carrie's touch and the service of our team to build the pool of your dreams. We're grateful that you chose Blue Haven for this build and we hope you and your family have a lifetime of memories with this new pool!
Dallas Crenshaw
Dallas Crenshaw 2025.07.14
     
الرد من Blue Haven Pools & Spas 2025.07.17
Thank you Dallas for the five star review!
Anna Crenshaw
Anna Crenshaw 2025.07.14
     
I cannot say enough about the service I am currently receiving from Blue Haven Pool & Spa so I’ll start with my initial encounter with one of their fabulous sales representative Mrs. Carrie Luttrell. From our first conversation Carrie was so professional, personably, transparent and forthcoming with information that it made the difference in my choosing Blue Haven over other providers. I trust her and she continues to be the voice that I listen to as my pool is under construction. I have also had a great experience thus far with my project manager Nate. Fingers crossed that as I go through this process to completion that the service remains this great.
الرد من Blue Haven Pools & Spas 2025.07.17
Thank you for the kind words and raving review, Anna! We appreciate your trust in our team with this build and we can't wait to see the completed project. :)
Deidra Crosby Palmer
Deidra Crosby Palmer 2025.07.04
     
I can’t tell you how happy I am with the completion of my pool renovation project. Daniel, my pool service technician, made all the difference! He patiently explained how best to care for the new plaster and the pool in general and diligently worked to get my water ready for my pool opening party. Thank you so much; love my new pool
الرد من Blue Haven Pools & Spas 2025.06.13
Thank you for the kind words and great five star review, Deidra! We appreciate you trusting our team with this project and hope you enjoy your new pool!
Stephen Mergens
Stephen Mergens 2025.07.02
     
Project is coming to fruition thanks to Nate and the team at Blue Haven. They heard my concerns and ensured that the project kept moving through challenging weather delays. We are still a few weeks away from completion, but so far an excellent job.
الرد من Blue Haven Pools & Spas 2025.07.02
Thank you Stephen for your 5 star review. I will pass it along to the team.
Jessie Devamithran
Jessie Devamithran 2025.06.24
     
I’m deeply disappointed with my experience with Blue Haven. After a hard sell on their ozone system, I agreed to have it installed in 2021. Now, just a few years later, I’ve been told they no longer sell or service the units. I wasn’t expecting it to still be under warranty, but I didn’t expect to be completely abandoned either—NO ONE, not even Blue Haven, is willing to service it or even come take a look. The light fell out the first year, there are stains on the plaster, and they took zero responsibility for any of it. My pool has been and continues to be professionally serviced, so this isn't a case of neglect. And when I reach out to other pool companies for help, they won’t even touch the system—several have gone out of their way to warn me about Blue Haven’s poor reputation, which I now understand all too well. Unfortunately, putting in a pool with Blue Haven might mean enjoying it for one swim—then dealing with years of problems, frustration, and no support. Based on my experience, I cannot recommend them. I’m genuinely worried what else might go wrong.I wish a negative star was allowed.
الرد من Blue Haven Pools & Spas 2025.07.17
Jessie, thank you for your review and feedback. After several attempts to make things right with you, we have fallen short. We appreciate your trust in our team with this build and project and hope you continue to enjoy your pool.
Jonathan Ryder
Jonathan Ryder 2025.06.18
     
Blue haven has been wonderful to work with. From the planning phase to completion to pool services they have been responsive and quick to help. Nate Krolikowski has been extremely helpfully whenever I have a question or concern. He has help me numerous times when it comes to walking me through the features of the app to control the pool and spa and answering questions about pool care. I would highly recommend working with Blue Haven and with Nate.
الرد من Blue Haven Pools & Spas 2025.06.18
Jonathan, thank you for your 5 star review. I will be sure to commend Nate for a job well done.
Erik Dimas
Erik Dimas 2025.06.13
     
So far we are half way through our building project. Our project manager is Nathan Lowery and he’s been great to work with. Anytime there has been an issue he’s been on top of it and corrected it immediately (example. We picked out a coping stone that turned out to be back ordered and he was able to locate us other materials right away through another distributor so our project would not be held up). So far communication is great and the work crews show up when expected and do a great job (especially making sure to pick up any garbage or construction supplies at the end of each workday).
الرد من Blue Haven Pools & Spas 2025.06.16
Thank you for the kind words and great five star review, Erik! We are so thrilled you chose Blue Haven for this build and happy to hear you're please with the project thus far.
Mike Bradley
Mike Bradley 2025.06.13
     
الرد من Blue Haven Pools & Spas 2025.06.13
Thank you for the five star review, Mike!

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