Blue Haven Pools & Spas Reviews

We had several pool companies bid our pool build. Daniel is the only one that came in with a plan and a visual of what it would look like in our backyard. He listened to all of our requests and helped us to design the perfect pool for us. He worked hard along side of Pedro and Esmerelda at the office to keep us within in our budget and made concessions to help us out. Jim was our project manager and he too was very professional and great to work with. As we went through the construction project there were complications. Weather delays (It rained almost every day in May), delivery delays, and sometimes crew delays. However, they pushed really hard and completed the project in just over 12 weeks! Throughout the entire process we had a lot of questions. Pedro, Esmerelda, Dan and Jim were happy to answer our questions and keep us updated on the next steps in the process. All in all, we had a fantastic experience with Blue Haven pools and if we ever move, we will use them again.

Juan was very helpful throughout the building process and answered all my questions and the pool turned out beautiful

This company was great to work with. They built us a custom pool and spa and we couldn’t be happier with the final product. They are an honest group of people who do what they say and will continue to work on things until it’s just right. We recently had some small issues with our equipment and they quickly got us on the schedule and got everything fixed up. I Highly recommend working with Pedro and Juan.

I contemplated writing a review and decided I want other people to know what they’re getting into before they make such a huge commitment. We hired Blue haven pools to install our dream pool we had planned. We talked to a few companies, and then between two companies decided on Blue haven because we liked their drawing and the experience thus far had been pleasant. We also went with them because they said we would be completed by end of July. Once they started, the experience changed. They would say they were coming and I wouldn’t hear anything from anybody for days. Then they made a remark to me that we are outside of the service area. However, when I hired this company, they advised me they service my area. Then when here to grade, they would work for an hour and break for 2. Which I thought was fine until I received the bill for grading on 14 hours. Granted they adjusted the bill so I thought ok we are off again. However, it just turned out to be disastrous. The pool was not completed until November. They made a mess of cement all around the pool and advised me that the landscapers will fix that when they design. However, landscapers charge you to dig up the concrete so there’s another unnecessary expense from this company. Then they sent me a bill for the extra amount of concrete and I never approved it. So, when hiring this company expect to receive a bill that you are unaware of and nobody has talked to you about and it won’t be a little bill. it’ll be thousands of dollars that happened periodically through this entire experience. It was truly one of our most awful experiences with a company and I would do your research thoroughly before using this company. It was bad experience after bad experience and wish I had went through another company. I gave two stars because the people I dealt with are nice but that was the only reason I gave any stars there were more occurrences, but I don’t want to make this a five page review

Pedro and his team built a beautiful pool and spa for us. Anytime there was a hiccup or issue, he was on top of it and took care of it. Juan was also very helpful with every customer service need that we had.

Awesome company who built me a beautiful pool. There where some bumps in the road but after 2 other pool contractors did shady work blue haven came and saved the day. 100% recommended them l.