Blue Haven Pools & Spas

www.bluehaven.com/mobile-swimming-pool-builder-5

Blue Haven Pools & Spas التقييمات

تصنيف ممتاز
4.7
219 من المراجعات تم التحقق
Blue Haven Pools & Spas
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التقييمات ( 219 ) 4.7

Christopher Williams
Christopher Williams
2024.05.20
We love our pool and spa by Blue Haven! Richard was a great project manager, and construction was completed on time.
Jillian White
Jillian White
2024.05.07
إيجابي
الاحترافية
Punctuality
الجودة
الإستجابة
We are in the process of having our blue haven pool built. We are starting plaster on Monday. It has been a great experience thus far with our project manager, Mike Jones. He has been contacting us every step of the way and staying on top of things. Very pleased with our experience so far! Update: absolutely loving our pool. No complaints with blue haven. Any concern I have emailed with- they have responded very quickly!
الرد من Blue Haven Pools & Spas 2023.09.28
Thank you, Jillian! We're glad to hear you've had a great experience so far. We can't wait to see how your pool looks once the building process is completed!
Lauren Coubert
Lauren Coubert
2024.05.07
Outstanding service. Thank you, Jonah!
Amy Green
Amy Green
2024.05.03
Jonah has been very helpful in getting our spa up and running
الرد من Blue Haven Pools & Spas 2024.05.06
Amy, we're happy hear that Jonah did a great job getting your spa up and running. Many of our customer share how helpful Jonah is and we're glad you had that same experience. We hope you enjoy your new spa for many years to come!
Mike Smith
Mike Smith
2024.05.02
Jonah was awesome. Very thorough
الرد من Blue Haven Pools & Spas 2024.05.06
Mike, we're glad to hear that Jonah did a great job and was very thorough for your pool school. We hope you enjoy your pool for many years to come!
Darryl wilson
Darryl wilson
2024.04.29
Honest and upfront pool builders. It's hard to find that kind of professionalism in today's market when everyone is cookie cutter and just trying to make a dollar. Blue Haven is the way to go to build your backyard oasis!!
الرد من Blue Haven Pools & Spas 2024.05.06
Thank you, Darryl! We're glad you had a great experience working with our team who built your backyard oasis
Vicki Adams
Vicki Adams
2024.04.27
I want to recognize some exceptional Blue Haven employees. Francis Chock, Brian Heathcoe and Lisa and Chrystal in the office. These employees have gone above and beyond to ensure satisfaction and perfection in the construction and operation of my new pool. Their dedication and professionalism and willingness to go above and beyond, alleviated my fears and anxiety. This morning I received a visit from the GM of the company, he wanted to ensure my issues and concerns were resolved. This speaks volumes for the company on their dedication to customer service and pride in the product they deliver. Thank you Blue Haven.
الرد من Blue Haven Pools & Spas 2024.04.29
Vicki, we're glad to hear that Francis, Brian, Lisa, and Chrystal in our office and our GM worked together to ensure you are satisfied with your new pool. Happy that our team provide you with the service you need, so you can enjoy your new pool. We hope you continue to have a great experience and enjoy your pool for many years to come!
Lisa Werner
Lisa Werner
2024.04.26
Jonah did a great job servicing our pool. He was very knowledgeable and answered all our questions. Our pool looks fantastic!
الرد من Blue Haven Pools & Spas 2024.04.29
Lisa, we're happy to her your new pool looks fantastic and that Jonah did a great job with your pool school. Many of our customers share how helpful and knowledgable Jonah is when he come to their homes to do their pool school for their new pool. We're happy to hear you received this same great experience with Jonah. Excited for you to enjoy your new pool with your family and friends for many years to come!
Susan Singley
Susan Singley
2024.04.19
Working with Blue Haven pools was great from start to finish. Kelly did an amazing job designing a pool that would best fit our needs and backyard. Jay, our contractor, kept us up to date on progress. He was easy to communicate with- answered every question and returned every call. Each and every worker/builder on our pool worked hard and efficiently. It's hard to believe that it only took about 7 weeks to complete everything. We couldn't be happier!! We've had our pool for a month now and have had several issues with the filter and heater. I have communicated with Julia many times and she has been helpful in getting someone out to try and fix the issues. Jonah was sent over and he spent time answering questions and working on these issues. He is knowledgeable, kind and patient. He noticed something that wasn't installed correctly and is working to get that fixed. Thank you, Jonah!! Hopefully we will be able to enjoy our beautiful pool soon🤞🏼. Update.. we've had our pool for almost 2 months now and are still having issues with the heat pump. Apparently nobody at Blue Haven Pools knows how to work on the heat pump. The people from the warranty company are four to five weeks behind. By the time our heat pump is fixed, the weather will be warm enough that we're not even going to need it. This has been such a disappointment. We are unable to use our beautiful pool comfortably and cannot get any help in a timely manner. I feel like we just wasted $7500. Last update.... A huge thanks to Mike, the General Manager, for contacting us to get these issues fixed. Mike has gone above and beyond to make things right. We are now enjoying our pool!! Thank you, Mike, we truly appreciate your hard work!!
الرد من Blue Haven Pools & Spas 2024.03.04
Susan, we're glad that everyone from Kelly who designed your pool to Jay and his team who built your pool were there to help you during each step of the building process to create a good experience for you. We're glad you couldn't be happier with your new pool and we hope you continue to enjoy it with your family and friends for many years to come!
Brandon Williams
Brandon Williams
2024.04.18
Recently had a pool built by Blue Haven. Shaun was my project manager and kept everything moving and going smoothly. Process took about 9 weeks overall and I am very happy with my pool and decking. I highly recommend BHP on the Gulf as well as Shaun. 18/Apr/2024 Bryan Heathcoe came out to diagnose some pool problems I had and clean my filter out. He showed me how to do the work and was absolutely phenomenal. Highly recommend him as a technician.
الرد من Blue Haven Pools & Spas 2024.04.21
Brandon, were glad to hear that Bryan was able to diagnose the problem you were experiencing, clean your filter, and ensure everything is working right. We're honored you chose us to build your pool last year and that our service team could help you. Thank you for recommending us and for recommending Bryan as a technician! We hope you enjoy your pool for many years to come!
Bob Shockley
Bob Shockley
2024.04.18
Jonah did an outstanding job at start up and with pool school
الرد من Blue Haven Pools & Spas 2024.04.21
Bob, we're excited to hear Jonah did such an outstanding job with your pool startup and pool school! Now that your pool school is completed we look forward to hearing how you can enjoy your brand new pool!
chloe richardson
chloe richardson
2024.04.14
Great customer service. Speedy, pleasant and efficient!! Loved how fast our claim was handled and the communication from Erica Maines was top notch. Thanks so much!!
الرد من Blue Haven Pools & Spas 2024.04.15
Chloe, we're glad that our warranty team handled your claim quickly and that Erica communicated just as promptly and kept you informed during each step of the way. Thank you for allowing us to serve you.
Brian Trammell
Brian Trammell
2024.04.12
Brian upgraded an old Aqualogic system to a new Omnilogic. He took the time to make sure the installation was neat and attractive. He also took the time to make sure I understood how all the functions and features work.
الرد من Blue Haven Pools & Spas 2024.04.15
It was our pleasure to help you with your system upgrade and that Brian took the time to make sure you understand how all of the functions and features work, so you can make the most of your Omnilogic system. Hope you continue to enjoy your pool and Omnilogic system for many more years to come!
Angela Hunt
Angela Hunt
2024.04.11
I will not recommend this company to anyone. Our project manager, Richard was not a good communicator. We’ve had our pool for 6 months. There was staining right away. We even upgraded our plaster to lifetime warranty. WE CANT GET ANYONE TO RETURN OUR CALL! This is not uncommon. Ask a pool store for recommendations before choosing a pool company. They hear all of the complaints.
Lynn Russell
Lynn Russell
2024.04.11
Fantastic support in taking care of a pool leak!
الرد من Blue Haven Pools & Spas 2024.04.15
Lynn, we're glad our team was able to quickly take care of your pool leak and provide you with the support you need.
Steve Waltz
Steve Waltz
2024.04.10
Brian H. was awesome. Went the extra mile to solve issues and stayed late to get the job done. Much appreciated!!!
الرد من Blue Haven Pools & Spas 2024.04.11
Steve, we're thrilled to hear Brian did an awesome job and stayed with you until the job was completed and done right. Thank you for taking the time to share your experience
Rj Marks
Rj Marks
2024.04.09
We had a leak (turns out several small leaks) in our pool and between Julia Neville, Jeremy, and Brandon were able to nail down the problem and fix it. THANK YOU ALL. We will once again enjoy the beautiful pool you put together for us. RJ & Caren Marks
الرد من Blue Haven Pools & Spas 2024.04.11
RJ, we're happy to hear that Julia, Jeremy, and Brandon were able to help you identify and fix your leak. We're glad that everything is working correctly and you can enjoy your beautiful pool.
William Edwards
William Edwards
2024.04.09
Brian came to inspect my salt system today. It was discovered that the start up technician did not follow through with process of checking our system properly. Brian corrected his mistake and explained many other details about our pool system. Great technician!!
الرد من Blue Haven Pools & Spas 2024.04.11
William, we're pleased to hear that Brian did a great job of inspecting your salt system, identifying and fixing your pool system promptly, so you can go enjoy your pool. We're happy to hear that Brian made this into a positive experience for you.
Mac Haik Madison
Mac Haik Madison
2024.04.09
Julia and David were Great! Working thru a Warranty Claim to getting the work done in a timely matter. Great experience
الرد من Blue Haven Pools & Spas 2024.04.11
Mac, we're happy to hear that Julia and David worked quickly to get your warranty claim handled and get you the help you needed. It's the reason why we have an in-house warranty department, so we can help our customers like you.
Misty Rice
Misty Rice
2024.04.05
Brian Heathcote was excellent in helping us today after we had been experiencing some issues with our pool the last few days. He took the time to explain what he found, what he did, and what we needed to do to get optimal results with our pool equipment. He was very friendly, knowledgeable, and patient. We’ve used Blue Haven for many years and will continue to do so as they are the best!
الرد من Blue Haven Pools & Spas 2024.04.07
Misty, we're glad to hear that Brian helped you with the issues you were experiencing and was able to to get everything working right. We're honored you've chosen to work with us for many years and we look forward to continuing providing you service that you need. Happy to hear you're getting optimal results with your pool equipment and enjoy your pool as the late Spring and early Summer weather arrives!