Now that our pool project is complete, I wanted to take a moment to leave some well-deserved
praise for Blue Haven Pools. The Blue Haven experience truly
deserves recognition.
From start to finish, Blue Haven was exceptional. They completed our custom gunite pool in just
over seven weeks—an incredible timeline, especially considering all the bad weather during
construction. We had been considering adding a pool for years, but couldn’t find a builder we truly
trusted. Then we met Scott and the Blue Haven team.
As an engineer (and with my wife being an attorney), we tend to be highly detail-oriented and
cautious. From our first meeting, it was clear we were in good hands. The team’s professionalism,
knowledge, and experience put us at ease right away.
The contract was solid and fair—thoroughly reviewed by my wife, who appreciated the balanced
terms and homeowner protections. Construction began almost immediately and progressed
quickly, with work being done nearly every day, including weekends. The best surprises were the
positive ones—consistently professional crews and steady progress.
What stood out the most was the personal involvement by Scott. On the day the pool was dug, we
saw him out in the street afterward, personally cleaning up dirt left by the trailer. That level of care
and pride is rare.
Even more impressive: on Memorial Day weekend, Scott came by on Sunday to manually start our
pool after it finished filling. Then, on Memorial Day itself, his team came out to set up the
electronics, automation, and app on my phone. Who works on a holiday weekend like that? It
showed true dedication to customer satisfaction.
This process wasn’t just smooth—it was enjoyable. Blue Haven turned a long-time dream into
reality, and faster than we ever imagined. Thank you to the entire team for an incredible experience
We have had a great experience with Scott at Blue Haven Pools. The design was executed perfectly and professionally. Quote was very competitive with a liner pool. Scott was outstanding. He was always available, never bothered with our questions. Communication was top notch, our pool was done in a very timely manner.
We have had the most incredible experience with Blue Haven Pools. Making the decision to have an inground pool installed is a big one, but having a company like Blue Haven - and experts like Scott, Linda, and Daniel - guiding you through the process makes all the difference. Scott did ALL the heavy lifting, coordinating all subcontractors and seamlessly managing the project, proactively communicating throughout the entire process. This guy's patience is unmatched, as we changed plans a few times, caused some delays, and even went on a pre-planned vacation in the middle of the project. Scott never skipped a beat; he was so flexible and adjusted the schedule based on our needs. Believe me when I tell you this company and these people are top notch. They set the bar on quality and service.
To Scott, Linda, and Daniel: We can't thank you enough for everything you've done, the patience you've had, and for the memories to come for our family as we enjoy the oasis you created in our backyard.
To anyone considering an inground pool: Blue Haven is the only way to go! Don't waste your time with anyone else.
Scott and his team did an excellent job and I am very glad that we chose them to build our pool!
Scott was able to take our ideas and design exactly what we wanted- even though we only had rough ideas to guide him at first. We interviewed multiple Louisville area pool builders and Scott seemed to be the most knowledgeable and straight forward that we met. They were not the cheapest - but this is a long term investment and we got what we paid for. He advised us at every step and was quick to communicate schedule changes or answer questions.
The entire project took a little longer than originally planned, however Scott talked us thru the delays and he was committed to making sure that things were done correctly.
We made our final payment weeks ago, but the Bluehaven team continues to help us out and I am happy to know that they are just a phone call away.
I will update this review down the road once we get some more miles on the pool.
We are absolutely thrilled with the work done by Blue Haven Pools and Scott! From start to finish, their communication was top-notch, keeping us informed every step of the way. Like any large construction project, there were a couple of issues, but Scott was able to address them quickly and professionally. The quality of the pool installation is outstanding—better than we could have imagined. I would be happy to work with Scott and Blue Haven again in the future. Highly recommend their services!