Blue Haven Pools & Spas

Blue Haven Pools & Spas Reviews

Average rating
     
3.4 | 24 reviews
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Blue Haven Pools & Spas
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3.4

| 24 total

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Ashley Hitzig
Ashley Hitzig 2025.10.25
     
We recently had an in-ground pool installed, and the entire experience with Blue Haven Pools exceeded expectations. From the initial consultation with Mike, to the second meeting a year later, the team was professional, communicative, and transparent about costs and timelines. The design process was collaborative, and Mike provided helpful suggestions that maximized both the function and aesthetics of our outdoor space. He was even extremely accommodating when we ran into a snag with the HOA. Construction was efficient, with the crew maintaining a clean worksite and keeping us updated at each stage of the project. The quality of craftsmanship is evident in every detail, from the smooth concrete work to the precision of the plumbing and filtration systems. We are thrilled with the final result—a beautiful, durable in-ground pool that has transformed our backyard—and would confidently recommend Blue Haven Pools to anyone considering pool construction.
teri ashburn
teri ashburn 2025.08.26
     
Blue haven pool company is the worst. They installed my automatic pool cover in a wood box without a drain in the cover box and they kept telling me that there was one for several years despite the box filling with water and washing away the soil under the surrounding pavers and concrete surface and shorting out the electric in the box. I had to pay $21,000 to remove the box and ten feet of concrete and pavers and install a proper concrete box with a drain. The salt and chlorine water also seeped into the tree line and killed twelve large mature trees. I spoke with them and emailed many photos and they refused to accept any respinsibility despite other contractors stating that it was shoddy work. Before I recognized the problem with the cover box, they had to replace the entire pool surface due to cracking. I would never recommend this company to anyone and I would give them less than one star.
Harry Whartnaby
Harry Whartnaby 2025.07.26
     
Our pool ultimately turned out beautiful. The expectation of completion time that was given to us was about 6 weeks from dig day. It turned out to be about 11 weeks. Due to our yearly vacation, we were not able to complete our pool til late September. We lost a whole season. Communication with the company was very lacking. Our pool salesman, Mike Hunt, is the nicest guy and is very responsive. We would recommend using them, but strongly suggest doing your homework on the whole pool building process as the company does not hold your hand.
Cherise Bradley
Cherise Bradley 2025.07.20
     
Blue haven really did an amazing job with my pool. I am extremely pleased. Thank you
Dwayne Parker
Dwayne Parker 2025.07.10
     
Mike Hunt with Blue Haven Pools is great to deal with. Friendly, knowledgeable, and very responsive, even after the sale is done.
Marc Pollak
Marc Pollak 2025.07.10
     
What more can I say about my sales rep Mike Hunt and Blue Haven Pools and Spas. Last year I bought a concrete pool with 2 LED lights and other options. Mike and his Blue Haven Team made the process smooth and easy. They answered all my questions and met all the time lines. If you are considering a new pool you have to call them.
ronald riley
ronald riley 2025.07.09
     
Mike was patient and knowledgeable about what we wanted and what we could afford. If we have questions, he answers our calls and we are just so happy to have him as a go to guy with our pool questions! Thank you brother, the Riley's in new castle, de👍🏾
Will Ortiz
Will Ortiz 2024.04.07
     
Blue Haven pool have been nothing but the best. I know that there are some negative reviews out there but please take a look at when those post were made. Majority of them were during Covid. EVERYTHING was unknown, including pool materials . My sales guy Mike Hunt was awesome!! He came into my house and gave me all the facts right away. He drew where the pool would go in my back yard and also plotted it on a google map. The quote was within the budget.He is so personable and after we signed the contract we became friends. We text all the time and have dinner often. The people in the office are very attentive and when you leave a message they get back to you within a reasonable time. I can’t say enough of Blue Haven, Mike Hunt and the entire team. Started this late last year. Now that the weather is nicer we will be getting copping and tiles. We are on tract to open early summer.If you are thinking about getting a pool THIS is the company to go with… Trust me.
Jason Smucker
Jason Smucker 2022.10.25
     
After 2 years of attempting get them to fix a plaster job, I will be pursuing legal avenues to get my money back. DO NOT USE this company. They were very difficult to work with during the enter process, then the plaster had issues and they have not fixed it. I paid in full Blue Haven for the job and my client will not pay me due to the problems with this company. Would rate as zero if I could!
DONNA SHORT
DONNA SHORT 2022.10.17
     
I can not tell Bad the pool turned out! The work is poor the time is long the price is more than they say! You pay Blue Haven then you are on your own, they tell you hired the people you deal with them! The fence men came in Blue Haven shirts took a look wrote everything down on Bule Haven paper they were given a check $4000.00 two years a go . Went to court 3 times I now .83 cents once a month. Less then a dollar we are 75 plus years old we lost a lot Run from Blue Haven they have nothing to do with the store in De lies lies. The pool is a mess no money to fix it!!!!The Shorts in Bear remember us? We remember You !!!!!
A M
A M 2022.09.29
     
These guys did an awesome job !!! Highly recommend!!!!
Naomi Nash
Naomi Nash 2021.05.11
     
Bait & switch! In order to secure our 10% deposit and contract, we were told we'd have a pool in July '21. All throughout Jan., Feb., March, we were told to "just clear your permits" and that was the magic ticket to getting on the construction schedule, again, for our July pool. No one mentioned anything about the schedule being behind. Our permits were complete mid-April and suddenly the company went silent on us. We couldn't get ahold of anyone with any knowledge of the schedule for almost a month. Finally, we hear that they'll be coming out in June to start to build mid-June and our pool will take the entire summer '21 to build. Complete lack of communication & lack of transparency about the process with us as customers. They should have never told us July to begin with (they offered that timeframe to us) and they should have told us along the way the expected delays in the schedule so that we weren't sitting here with cleared permits and no communication for almost a month!
Cyranos Love
Cyranos Love 2021.03.17
     
We’ve called several times, left messages when we could but now the contractors voicemail is full. We were paying cash for our pool but they never responded. This is ridiculous and so unprofessional. I will never use them and encourage others to find a real pool company.
Alicia Reed
Alicia Reed 2021.03.05
     
I attempted to contact the company in DE. Called sales rep multiple times without a response and then he got nasty with us when he finally returned our call back only after we wrote corporate about no answer from sales rep. Would not recommend them at all.

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