Blue Haven Pools & Spas Reviews

Thank you Michelle. You were such a pleasure to work with and we wish you years of relaxation and enjoyment in your beautiful Hot Spring spa!

Jo Lynn, we have tried calling and left a message. Typically, our designer will email a proposal and ask for a response at the customers convivence. It's possible that the email was not received. I've checked with the office, and no one remembers taking a call and Wayne has not received any messages that you've called. I apologize if we appear to have dropped the ball. Please call Crystal at your convivence.

Thank you Jeremy for your kind words. We appreciate the opportunity to work with you on your project.

Mark, I apologize for the long wait since your initial meeting with our pool designer. We have been inundated with leads since people have begun spending more time at home. Although we would prefer a quicker turn around time as well, we are finding that this time frame is consistent with all of our leads and our salesman is designing as quickly as possible. I understand that you did call the store today and are moving forward with another company. We appreciate you reaching out to us and wish you the best of luck with your new pool.

We have read your post and have searched our records for customers with your name, and cannot find a match. We arrange for a start-up specialist who goes out to every new pool client to provide an orientation session and to activate equipment on the pool. As we are confused as to the situation described here, we would welcome your calling our office to provide more information on your particular situation. Thank you.

During our nearly four decades serving South Texas homeowners, our goal has always been client satisfaction. It’s unfortunate that you feel so strongly about the service that you received that you wrote a review that we respectively believe is far from accurate. From start to finish, our team has strived to please, and regardless of the circumstances, were always professional and accommodating. Our team worked extensively with your husband throughout construction and had no issues communicating with him. We built a beautiful pool to your specifications and with the exact materials for which we relentlessly searched. If you feel that our work ethic or performance was a problem, we invite you to call; I will personally discuss your specific concerns (about which we are learning for the first time in this post) and explain why we respectfully hold a different perspective of your review. Thank you.

We always strive to respond to all messages left from our website. I apologize if you have not received a call! We certainly would like the opportunity to work with you. I will be checking our website to see if there is a glitch in receiving request. Please give us a call at 361-993-7727 or stop in and we would be happy to work with you!