Blue Haven Pools & Spas

www.bluehaven.com/corpus-christi-swimming-pool-builder

Blue Haven Pools & Spas التقييمات

تصنيف متوسط
3.2
13 من المراجعات تم التحقق
Blue Haven Pools & Spas
%title%

%offer%

التقييمات ( 13 ) 3.2

Michelle Benoit
Michelle Benoit
2024.04.14
The process of buying my new hot tub was quick and easy. Top-tier service. Thank you.
الرد من Blue Haven Pools & Spas 2024.04.15
Thank you Michelle. You were such a pleasure to work with and we wish you years of relaxation and enjoyment in your beautiful Hot Spring spa!
Jo Lynn Tagle
Jo Lynn Tagle
2022.11.09
حرج
الإستجابة
I had someone come out on Aug 16th to see what we wanted and give us an estimate. It has now been almost 3 months and I have called several times and spoke to someone in the office but still have not received any correspondence from Wayne the guy who came out to our house. They must not need my business but I wish they would have just told me that!
الرد من Blue Haven Pools & Spas 2022.11.09
Jo Lynn, we have tried calling and left a message. Typically, our designer will email a proposal and ask for a response at the customers convivence. It's possible that the email was not received. I've checked with the office, and no one remembers taking a call and Wayne has not received any messages that you've called. I apologize if we appear to have dropped the ball. Please call Crystal at your convivence.
Jeremy Beckwith
Jeremy Beckwith
2020.11.08
إيجابي
الإستجابة
I reached out to Blue Haven Pools & Spa for a complete pool build. Mr Wayne Brock Jr. was highly professional and by far the most responsive of the several vendors that I was working with. He took the time to meet me at the site, and had a design and quote prepared within days. He then met with me several times there after to fine tune the final design. I visited several pools built by them and can attest to their high quality.
الرد من Blue Haven Pools & Spas 2020.11.11
Thank you Jeremy for your kind words. We appreciate the opportunity to work with you on your project.
Mark Frampton
Mark Frampton
2020.07.22
حرج
الإستجابة
Met with pool designer for quote on pool 32 days later no communication at all no email, no phone call, nothing. Talked to a neighbor or had similar experiences no call backs or emails. Had four other companies out all replied within a week!
الرد من Blue Haven Pools & Spas 2020.07.22
Mark, I apologize for the long wait since your initial meeting with our pool designer. We have been inundated with leads since people have begun spending more time at home. Although we would prefer a quicker turn around time as well, we are finding that this time frame is consistent with all of our leads and our salesman is designing as quickly as possible. I understand that you did call the store today and are moving forward with another company. We appreciate you reaching out to us and wish you the best of luck with your new pool.
Andrea Hawk
Andrea Hawk
2020.02.06
حرج
الإستجابة
Geralynn Johnson
Geralynn Johnson
2019.07.05
Ivan Torres
Ivan Torres
2019.06.15
Jj Walker
Jj Walker
2017.09.27
Would not recommend. Poor service after the sell. We had to configure the pool equipment they installed after several phone calls and no response.
الرد من Blue Haven Pools & Spas 2017.09.29
We have read your post and have searched our records for customers with your name, and cannot find a match. We arrange for a start-up specialist who goes out to every new pool client to provide an orientation session and to activate equipment on the pool. As we are confused as to the situation described here, we would welcome your calling our office to provide more information on your particular situation. Thank you.
D S
D S
2017.09.20
I would put zero if I could. Nightmare that never ends almost a year after pool going in. Poor work, poor ethic from their workers, no respect for your property. A horrible experience all around that continues. Impossible to even communicate with anyone but the office staff, who have a canned message 'we'll call you back', which never happens. Get someone else to build your pool.
الرد من Blue Haven Pools & Spas 2017.10.01
During our nearly four decades serving South Texas homeowners, our goal has always been client satisfaction. It’s unfortunate that you feel so strongly about the service that you received that you wrote a review that we respectively believe is far from accurate. From start to finish, our team has strived to please, and regardless of the circumstances, were always professional and accommodating. Our team worked extensively with your husband throughout construction and had no issues communicating with him. We built a beautiful pool to your specifications and with the exact materials for which we relentlessly searched. If you feel that our work ethic or performance was a problem, we invite you to call; I will personally discuss your specific concerns (about which we are learning for the first time in this post) and explain why we respectfully hold a different perspective of your review. Thank you.
Victor H
Victor H
2017.08.31
Gerald Flores
Gerald Flores
2017.08.03
Great service!
Kira Robison
Kira Robison
2016.08.05
We had a great experience from start to finish. They made the process very easy and answered any questions we had. I would highly recommend them to anyone!! They are still helping me with chemicals and questions I have since they finished.. The staff is great!!
Chuck Trexler
Chuck Trexler
2016.07.28
Blue Haven must have all the business they need cause I have left three messages on their website and haven't heard from them at all
الرد من Blue Haven Pools & Spas 2016.08.02
We always strive to respond to all messages left from our website. I apologize if you have not received a call! We certainly would like the opportunity to work with you. I will be checking our website to see if there is a glitch in receiving request. Please give us a call at 361-993-7727 or stop in and we would be happy to work with you!