I needed a new battery for a Dell laptop. Despite difficulties faced due to the battery supplier (out with Bits and PCs control), I was kept up to date of progress. Once a battery was delivered to the store, the replacement was carried out that day. Very friendly with good communication of expected timescales for delivery etc. Happy to recommend.
I bought a Samsung Galaxy S10+and after a few weeks did a normal thing for myself, fell flat on my face and smashed it so badly I cried for days. Finally took it to get fixed and I'm so happy I chose Bits N pcs Kilmarnock! It's brand new again and at the risk of sounding over-dramatic (too late) my life has been saved. Wonderful, professional and very friendly service! Thank you SO much.