Billy's Bakery Reviews

Steve Siegel 2025.12.07

     

I don't come here often but when I do it's usually okay. Today, I opened the box to find the saddest piece of pumpkin pie. I feel like the quality might be going down?

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Reply from Billy's Bakery 2025.12.08

Hi Steve, thanks for taking the time to review! We'd love to know why your impression of our Pumpkin Pie slice was 'sad.' Please reach out to us: feedback@billysbakerynyc.com

Muhammad Ajmal 2025.11.30

     

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Reply from Billy's Bakery 2025.11.30

Thanks for the 5-stars, Muhammad!!

Regina Bienstock 2025.11.20

     

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Reply from Billy's Bakery 2025.11.21

Thank you for the shiny 5-stars, Regina!

Rachel Drill 2025.11.16

     

Have been coming for years. Love the cupcakes.

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Reply from Billy's Bakery 2025.11.16

Thank you for your continued patronage through the years, Rachel!

Can Kara 2025.11.11

     

If you are looking for a nice creamy and thick cheese cake here is a good option. I would say the crusting is above average in taste!

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Reply from Billy's Bakery 2025.11.11

Thanks for the shiny 4 stars, Can!!!

David Gubau 2025.11.08

     

pastisseria amb pastissos tradicionals i clàssics de NovaYork en una zona tranquila per menjar-ho a dins O a fora al carrer. Fan dels millors cafès de la ciutat, SENSE DUBTE. El locla és petit però molt entranyavle amb una decoració que et trasporta a les cuines dels anys 80. Els ois que estàn servint són mol amables i simpatics que atenen com si et coneguessin

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Reply from Billy's Bakery 2025.11.08

Thanks for the 5-stars, David!!!

Kareem DaCosta 2025.11.03

     

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Reply from Billy's Bakery 2025.11.04

Thanks for the 5-stars, Kareem!

Chaya Gelfond 2025.10.23

     

amazing design, even better tasting cake!

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Reply from Billy's Bakery 2025.10.24

HI Chaya,
We had a fun time making your soccer-themed cake; thank you for trusting us with this very special birthday cake! We look forward to celebrating again with you this weekend :)

Kirithika Rachael 2025.10.22

     

I went to Billy’s bakery for the first time and I got a red velvet cupcake (my personal favorite flavor) and it was amazing, love the texture of the cupcake and the cream cheese frosting brings it all together. Will definitely go back to try more. 💯

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Zippeando 2025.10.21

     

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Judy Cuker Sussman 2025.10.20

     

I ordered a gorgeous cake for my daughter’s birthday! It was incredible and it was exactly what I wanted!

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Reply from Billy's Bakery 2025.10.20

Hi Judy! That is wonderful to hear! We are absolutely thrilled that the gorgeous cake was exactly what you wanted and helped make your daughter's birthday incredible. Thank you for choosing us!

Phoebe Beachner 2025.10.20

     

When I showed up with this cake, which was already a surprise for the special guest, she immediately saw the bag and was ecstatic to see it was from Billy's Bakery. They depicted Miffy perfectly, and the taste was also spot on! Would definitely order with BB again in the future for any occasion!

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Reply from Billy's Bakery 2025.10.20

Hi Phoebe, Thank you so much for taking the time to share this incredible experience!

Hearing that your special guest was ecstatic just seeing the bag from Billy's Bakery is truly the highest compliment we could receive. We are absolutely thrilled that we depicted Miffy so perfectly and that the taste was "spot on."

We look forward to baking for you again for any and every future occasion!

Karoline Sofie Lee 2025.10.18

     

OMG. We are in banana heaven!!! Had the banana with cream cheese and my favorite cake in the world banana cream pie. Both were a dream!!! Thank you so much. We will be back for sure 💛

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Reply from Billy's Bakery 2025.10.19

HI Karoline,
That is absolutely wonderful to hear! Thank you so much for your amazing review and for visiting us.
We are delighted that we could send you to "banana heaven" with the Banana with Cream Cheese and your favorite, the Banana Cream Pie! Making those "dream" experiences is what we aim for.
We can't wait to welcome you back again soon! 💛

Mark S. 2025.09.19

     

I'm hesitant to say too much about this place. I have known it since its birth, and I don't want success to spoil the rare, unlikely shock of -- In the middle of Manhattan -- experiencing this modest and masterly craft workshop for baked sweets. Shhh.

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Reply from Billy's Bakery 2025.09.19

Thanks Mark! We appreciate your years of patronage and aim to be 'the best kept secret' for many years to come :)

Mayela Arana 2025.09.18

     

We ordered a heart-shaped cake in the Crowd Pleaser for our wedding and it was absolutely perfect! We live in the neighborhood and it meant so much to be able to have a local favorite for our wedding cake! And we love that we can grab a cupcake for anniversaries...or just when we need a sweet treat!

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Reply from Billy's Bakery 2025.09.19

Hi Mayela, Thank you so very much for inviting us to this very special occasion! We are delighted to be a part of your life together!!

Queen K 2025.09.14

     

had the smores cupcake which was nice and the confetti which was horribly dry. Very disappointed since this place was recommended to me.

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Reply from Billy's Bakery 2025.09.14

Hi Queen, did you inform our staff / request a replacement? This is the best course of action for immediate resolution.

RomanNYC 2025.09.07

     

They are very good. Their banana pudding is the best.

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Reply from Billy's Bakery 2025.09.09

Thank you so much for the kind words! We're thrilled to hear you enjoy our food and that you think our banana pudding is the best. We take a lot of pride in making it, so your feedback means a lot to us.
We hope to see you again soon!

Steph 2025.08.12

     

Look how small the piece is. It got smaller and smaller over time.. really arbitrary in slicing a piece. BTW beer in the background is a small 12 OZ. Very disappointing >>fast forwarding 4 years - i recently revisited which i shouldn't have. Size is still small and they jacked up the price.! hahaha AVOID THIS PLACE!!

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Reply from Billy's Bakery 2021.01.17

Hi! Thanks for stopping by! Our cake slices are sliced into 10 slices using a portion marker. We've cut into this size for 5+ years now (without ever increasing our slice prices). Sorry it wasn't enough for you.

Harold Herman 2025.08.05

     

$4.50 for a 2 inch, dry, stale cupcake. I highly recommend you stay away.

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Reply from Billy's Bakery 2025.08.05

Aww, Harold. Sorry to hear that you did not enjoy your purchase. Hopefully you asked our staff to exchange for another?

Barbara de Campos 2025.07.24

     

So sad to see the quality go down. The serving sizes were ridiculous, they have to be joking with this. 1 slice of pie smaller than my palm and a dessert for $16? Never again. Please close.

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Reply from Billy's Bakery 2025.07.24

Hi Barbara,
We're truly sorry to hear that your recent visit left you disappointed. We understand your concerns about portion sizes and pricing — your feedback is important and will be shared with our team as we constantly review how to improve our offerings and service.

While we strive to use high-quality ingredients and keep our standards consistent, it’s clear we missed the mark for you. We'd love the chance to make things right. If you're open to it, please reach out to us directly at feedback@billysbakerynyc.com] so we can learn more and do better.

Thank you again for your feedback — it helps us grow!