Bill Higham Marine

www.billhigham.co.uk

Bill Higham Marine Reviews

Excellent rating
4.8
144 reviews Verified
Bill Higham Marine
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Reviews ( 144 ) 4.8

David Lang
David Lang
2024.07.17
Jamie and team could not have been more helpful. They advised on the best outboard for my setup, made sure the outboard got to me when I needed it and were all really friendly to deal with. A very professional customer focused company. A breath of fresh air!
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Bill Hercus
Bill Hercus
2024.07.17
Just guided to video of how to deal with 10yr old inflatable. Excellent help 10 years after the sale
Glyn Jones
Glyn Jones
2024.07.04
I was given an excellent deal at Bill Higham Marine and was particularly impressed with Jamie (Williams), who took the trouble to outline in detail all of my options as well as giving me good advice. He was helpful ,informative,thoroughly professional but also highly personable and friendly.I cannot praise him and his organization enough.Consequently I am very pleased with the service and treatment I received, many thanks, Glyn Jones.
Stephen Roberts
Stephen Roberts
2024.06.11
Excellent Service. called for advice had a chat with Aled who explained some troubleshooting I could do myself. problem solved. very helpful and knowledgeable staff. 100% recommended.
Reply from Bill Higham Marine 2023.04.03
Thanks for the lovely review Stephen! 🙏
Leslie Cummings
Leslie Cummings
2024.06.01
I have just purchased a seapro 3.1 sib and a 6hp 4 stroke outboard complete package from bill higham marine it was a great experience Simon and his team were super friendly professional and helpful nothing was to much for them and I highly recommend them
Reply from Bill Higham Marine 2024.06.10
Thanks very much for taking the time to review our services Leslie, it was lovely to meet you on the Seapro inflatable demo day!
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Mark Gengine
2024.05.29 2024.05.29 | United Kingdom
Dissapointing after sales service Bought a new Parsun 9.8 remte control engine from BHM in November 2023, went to Wales to collect. Finally got around to fitting to the boat at the beginning of 2024. Inital problem was that the control cables did not fit correctly, after several calls to BHM I manufactured an extension part, BHF were not able to provide an explanation or solution to this issue. After getting the engine running it was immediately apparent that the low oil pressure warning sounder and lamp were not operating. After many calls to BHM they eventually supplied a replacement wiring loom and CDI unit, which corrected the problem. The wiring connector had been incorrectly and poorly fitted, presumably by BHM. I returned the CDI and wiring harness at my expense. When the problems were finally resolved, taking over five visits to the boat (40 miles from home) it was agreed that BHM would supply a FOC a few service spares. There has been no response for over six weeks. Overall Bill Higham Marine have not provided anything like the service expected. I am a mechanical engineer so was able to reolve the issues, although it took a frustrating amount of time, What any average boater would do is anybodys guess.
Carys Thomas
Carys Thomas
2024.05.16
Great place for all boating things. Very helpful team who go out of their way to help, sort problems out, and get you back on the water. I have been boating for 50 years, professionally, and now as a hobby, and in all honesty Simon and the team are the best around…….I Thomas
Reply from Bill Higham Marine 2024.06.10
Wow i'm blushing! 😊 Thank you very much indeed for taking the time to write this lovely review!!
Mark Thompson
Mark Thompson
2024.05.14
Recently bought a Zodiac Medline RIB with Mercury outboard from Bill Higham Marine. Couldn’t have been happier with their professional and friendly service. Si and Jamie were so helpful, we couldn’t have asked for more. Can’t wait to get exploring the Anglesey coastline and beyond.
Reply from Bill Higham Marine 2024.06.10
Thank you for the kind words Mark, and thank you for becoming a much valued customer 🙏
ollyseba
ollyseba
2024.05.10
Fantastic customer service from Simon and Jamie. They definitely went the”extra” mile for me. The Seapro 310 HDD is fantastic. Thank you so much!! David
Reply from Bill Higham Marine 2024.05.10
Thanks for the kind words David, hopefully see you out on the water this weekend! Simon Higham
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James Taylor
James Taylor
2024.04.03
What a service from start to finish 100% recommend bill Higham
Reply from Bill Higham Marine 2024.04.11
Hey thanks so much for the ace review James!!!
Dave C
Dave C
2024.02.21
Jamie at Bill Higham Marine did a great job setting me up with a new Zodiac RIB, trailer and all the extras I was after.
Reply from Bill Higham Marine 2024.02.22
Hi Dave, Thanks very much for the gret review - I will pass on your kind words to Jamie. And it was great to meet you last saturday. Best Simon Higham
Mark Hind
Mark Hind
2024.02.21
I first encountered Higham Marine about 9 years ago when having got tired of Honwave transoms rotting out , Zodiac valves being expensive to replace way too frequently when I got sand in there accidentally , and Avons being hellishly overpriced for a leisure boater on a work like budget . Simon Higham had developed the SeaPro HD range to a better spec , using a unique fabric that’s durable but tough and my first Seapro was the 340HD. I live in Cornwall and it’s a little rugged round the coastline and we’re dogged by Pacific Oysters too which have sharp edges to their shells . I’ve had punctures in every inflatable … except my 340 HD . It’s now 9 years old so I’ve just had delivery of a new SeaPro 310HD . Meantime the pontoon in the harbour ate the bow off my grp Dory as the glass fibre is no match for swells against a pontoon and it can be carnage in summer when boaters fight for space to moor up across each others boats . That , right there is the prime situation for needing a better quality boat . Any can be used , but can they survive life in the meantime and for me , 19 years as sailmaker here , yacht racer and student marine scientist, the boat has to be versatile . I’ve towed it to the Solent behind a yacht , I’ve carried divers and their kit for surveys and the sectional aluminium floor hasn’t even dented . I’ve beached it and it’s light enough to roll over and scrub the bottom mid season and this really is a little inflatable that can do big things and not need a trailer or boat lift either . Please folks , don’t mistakenly compare the price to lesser boats , even the assembly works precisely by design ! The upgrade to an all aluminium sectional strengthened transom around 2021 proves Higham Marine listen to us the customer and improved the design so negligence no longer leads to rotting transoms when left full of water for extended periods. Come on people don’t always get it right do we ? I sure don’t , but this range of inflatable boats are the Tonka Toys of the industry. The boat is half the equation. The company. ? I’m in Fowey ( deepest darkest Cornwall ) and I’m happy to give my business to a bunch of great people in Wales ! The reason being they know their products . They care that we get maximum fun for our quid . They go above and beyond to make sure we’re happy to have bought from them , and I’ve dealt with a LOT of boat dealers , owners , fellow yacht racers and owners in my time but won’t shop elsewhere! This week they chatted delivery options with me , confirmed yesterday that my new boat would be delivered today . I woke to messages with tracking details , a courtesy message and Jamie rang me to make sure the pallet line courier had arrived and found me . Come on folks , I’m a 55 year old Luddite afraid of technology and even in this social climate Bill Higham Marines customer support installs confidence in buying online . Thank you all from Simon and Jamie to Aled and the rest of the team . Here’s to getting back on the water and I’ll be seeing you guys again before long …. Psst - heads up folks they don’t only sell boats 😉🤗 Thank you all , Mark
Reply from Bill Higham Marine 2024.02.22
Wow Mark - We're all blushing! 😊 Thank you so much for the in depth review of our service and our Seapro Inflatables - its absolutely great to get feedback on a product that we have put so much thought and time into, and from a seasoned boater like yourself its doubly important! Would you mind if we do a feature on you and your Seapro? I think it would be great fun!
Ash Preston
Ash Preston
2024.01.31
Went out of their way to help arrange delivery at short notice. Excellent communication throughout, highly recommended!
Reply from Bill Higham Marine 2024.02.08
Thank you for taking the time to write this review, and thanks for your recommendation, hopefully you will be nice and warm wth your new heater 😃
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carl berry
carl berry
2024.01.25
Just purchased my Parsun Long shaft 4stroke, Jamie Williams was very helpful over the phone and obviously very knowledgeable in this field. I had a very slight hiccup on running engine within an hour (My total mistake) I rang Jamie and within 2 minutes my issue was solved, So engine seems very good value for money with 3 years warranty, hopefully runs well over time Would recommend these guys
Reply from Bill Higham Marine 2024.01.30
Hi Carl, thanks for taking the time to review our services, and we're very pleased that your propeller is spinning!
john peck
john peck
2023.12.01
I would like to complement the staff at Bill Higham Marine nothing is too much bother, really freindly and very professional. Jamie Williams keep up the good work many thanks J.Peck.
Reply from Bill Higham Marine 2023.12.04
Thank you john for the very kind words, Really glad we managed to get you sorted out in the end,
Stephen McGahan
Stephen McGahan
2023.11.06
After buying a new trailer from them and discovering they do repairs and servicing I gave them a try. Friendly, helpful and look like they’ve done a great job, definitely will use again.
Reply from Bill Higham Marine 2023.11.15
Fantastic news, thanks for the review Stephen and I hope we can keep on helping you in future 🙏
Gethin fon
Gethin fon
2023.09.04
Bought my 50HP Tohatsu outboard with 7 year warranty. Pleasure dealing with the boys. Fantastic service and very helpful.
Reply from Bill Higham Marine 2023.10.12
It’s great that you’re pleased with the service Gethin, it’s what we strive to achieve! Thanks for being a super customer
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David Dale
David Dale
2023.08.30
Not seen Simon since he was in Boothstown Manchester. Good for a bit of a catch up, done us a good deal on a trade in on a new motor many thanks would highly recommend and use again. Cheers Simon.
Reply from Bill Higham Marine 2023.10.12
Thanks for coming to use us again Dave, it was great to catch up with you! Simon
mike ford-branch
mike ford-branch
2023.08.09
Ahoy Bill Higham Marine : Me looking for a Outboard , in the low /mid power range , BUT also using REMOTES , which is essential for my Boat : a Dory , SO WHY DOES BHM NOT prioritise as a choice outboard in the Low /Mid range with REMOTES ? It would make scnse , really would do ! URG These days the BHM is not what it was when in the Midlands , is it ? URG URG
Reply from Bill Higham Marine 2023.10.12
Hi Mike, I’m not sure entirely what you mean, we have loads of outboards in the 20 to 40hp range with remotes and would be happy to talk you through the pros and cons of each model if you get in touch with us. Not sure if we really deserve a 1 ⭐️ review for this but heyho, hope we can help you anyway
Brian Batley
Brian Batley
2023.08.08
I am very impressed with the service I have received from Jamie at Bill Highams Marine. I phoned and had many questions about the outboard I wanted to buy. All my questions were answered honestly and in detail which led me to purchasing the engine. The purchase was straigtforward and supported again by instructions from Jamie who ensured everything went without problems. He is a good front man for the company. The engine arrived within 24 hours,was well packed and after filling with engine oil started second pull and ran well. A big thank you to Jamie and the company for making the experience so seamless.
Reply from Bill Higham Marine 2023.10.12
Hi Brian, thank you for taking the time to review our services, we are pleased it was a great experience for you!