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Great experience with this office and provider. Everyone was so nice and the care was great. I am a nurse practitioner and will be making this my primary care.
Reply from Best Practice Family Care
2025.03.27
Thank you Emily I appreciate the 5 star review soooo much. Means alot when our patients take the time to give us a great review helps drive us to succeed. Thank you I look forward to assisting you in your healthcare needs. Kimi
Awesome place Dr Guffey is awesome so is the nurses and secretary would definitely recommend this practice to anyone.
Reply from Best Practice Family Care
2025.01.16
Thank you Danny that is very kind of you to take time to give us a 5 star review I really appreciate you as a patient. Kimi
Worst provider, I wouldn’t send an animal to her
She did not want to work with an endocrinologist or Vanderbilt. She was talking more about her diabetes and her husband’s health issues to compare. Then made my fiance more depressed with offering hospice if he didn’t want to do what he needed to do without asking why he didn’t want to take his meds. There’s too many amazing PCP options than to settle for going to someone who makes you feel like an inconvenience or burden on her workload.
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Grateful! I’ve searched for years to find a provider and team that I like this much. It’s incredible how my quality of life has improved (for my family too) K. Griffey is a thoughtful listener and can actually critically think through your symptoms to quickly develop a care strategy! So smart! The entire team at the office are honest and helpful. Stressed, hurting, or not feeling well - this is the place to go!
Reply from Best Practice Family Care
2024.10.22
Lauren we love you too!!. Thanks for taking the time to care for us. Hope you are doing well. Thanks for the great review. Kimi
Refused to see me because I no showed on accident. Tried calling to reschedule before the appt, nobody answered and I left a voicemail. I no showed a year prior because I have ADHD and forget things very frequently.
If they are unwilling to work with me because I forget the appt or things come up, I wouldn't want to work with them on medical issues either.
Edit: Crazy this owner is so defensive on Google reviews instead of trying to make things right with people that have issues with them. Who made the policy? Policies are made up and can be changed on a whim. What kind of false equivalence is that comparing missing a dr appt to making a Google review? I don't need luck finding someone, I needed luck to find out how inflexible and indifferent you are as a provider and I have enough to find that out apparently.
Reply from Best Practice Family Care
2024.09.11
Tony, sorry to hear you are unhappy with our policy to not reschedule your new patient appt. We did not get any messages from you and have no record of you calling except when Mirriam spoke with you. You confirmed your appt yesterday at 430pm. the computer sent you 2 emails 9/3/24 at 11:14am, 9/5/24 at 1:48 pm and sent you two text messages 9/10/24 at 3:37 pm and 9/11/24 (yes today!!) at 11:03 am and you still managed to miss your appt at 230 today. You honestly can't blame me for not wanting to reschedule your appt. The fact that you took time to write this review but can not make an appt, well actually 3 appts says it all. I truly wish you luck finding the health care your need.
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Honestly don't like doctors or going to the doctor but I was nervous here for maybe 3 or 4 minutes and the ladies at the front desk and the doctor herself really helped me! Very kind and caring
Reply from Best Practice Family Care
2024.08.15
Thank you so much for giving us a 5 star review. Means so much to us. Wr look forward to caring for you.
I just want to thank Kimi Guffey and all office staff for being so wonderful ,caring and professional it's unusual anymore to be blessed with one of these qualities and they have all .and Thank you for not only taking care of my health needs but also family and friends I had recommended! I pray everyone is so blessed to have such an awesome team to care for them!!
Reply from Best Practice Family Care
2024.08.07
Thank you so much you made my day. I am not everyone’s cup of tea but I try hard everyday to care for all my patients. Kimi
Loved Kimi and the office staff! Everyone was very welcoming and very friendly! Highly reccomend for primary care needs!
Reply from Best Practice Family Care
2024.05.22
Thank you so much for taking the time out of your day to say great things about us, helps to keep our business going and this is where we get most of our new patients from. We really appreciate it. Kimi Guffey
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Be prepared to have a physical 2 times a year at this office. They will not give you a medicine refill for a medicine you have been taking for years unless you go every 6 months. I have always thought this was unusual because most physicians only have to see you annually. Denying a medicine refill for a patient because of this if very dangerous, but they will do it.
Reply from Best Practice Family Care
2024.05.02
According to the JNC 8 guidlines once controlled people with hypertension should follow up every 3-6 mo. I set up my follow-up intervals based on the recommendations from the experts not what the patient desires, in most cases I would never see anyone. I don't know anyone who says they love to go the doctor.
" …most patients should return for follow‐up and adjustment of medications at approximately monthly intervals until the BP goal is reached. More frequent visits will be necessary for patients with stage 2 hypertension or with complicating comorbid conditions…. "After BP is at goal and stable, follow‐up visits can usually be at 3‐ to 6‐month intervals." https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8109611/#:~:text=After%20BP%20is%20at%20goal,%E2%80%90%20to%206%E2%80%90month%20intervals.
You were given a curtosy refill of 30 days to give you time to make an appt.
I am not sure what you are basing your guildlines or experience on with "most physicians only have to see you annually", usually the only people who go annually to their healthcare provider are the ones on NO medications and just need a check up.
We wish you and your family the best of luck finding the healthcare provider who will meet your needs. Kimi Guffey APRN/CEO
" …most patients should return for follow‐up and adjustment of medications at approximately monthly intervals until the BP goal is reached. More frequent visits will be necessary for patients with stage 2 hypertension or with complicating comorbid conditions…. "After BP is at goal and stable, follow‐up visits can usually be at 3‐ to 6‐month intervals." https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8109611/#:~:text=After%20BP%20is%20at%20goal,%E2%80%90%20to%206%E2%80%90month%20intervals.
You were given a curtosy refill of 30 days to give you time to make an appt.
I am not sure what you are basing your guildlines or experience on with "most physicians only have to see you annually", usually the only people who go annually to their healthcare provider are the ones on NO medications and just need a check up.
We wish you and your family the best of luck finding the healthcare provider who will meet your needs. Kimi Guffey APRN/CEO
I came here for my DOT physical. The staff was great and the doctor was perfect. I felt so comfortable coming here, the doctor is now my Pcp. I don’t plan on going anywhere else. When you find a doctor that makes you feel like family, that’s all that matters.
Reply from Best Practice Family Care
2023.02.06
Aww thanks I appreciate you coming to us for your health care needs and giving us such a great review. Kimi
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Had my first visit today. Was definitely a good experience. Everyone was very friendly, professional and knowledgeable. The office and exam room were extremely clean. I would highly recommend.
Reply from Best Practice Family Care
2024.02.20
Thank you for your kind words. We appreciate you taking the time to fill out a 5 star review for us. It helps drive our business.
Kimi is the best. She gives you so much helpful information and her and her staff always try their best to get you in as soon as possible! I have said this for over a year now but my family and I will never go anywhere else thank you so much for always taking the best care of my family and I.
Reply from Best Practice Family Care
2023.12.28
Thank you!! Our pleasure hope you feel better soon. Kimi
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