Verified Company
Save your money! Fraudulent business
This website is completely fraudulent. I bought 5 bikinis. 4 of them were supposed to have glitter on them, when I received them not even one had glitter. Not only that none of the sizing is correct I ordered small and all the bottoms are very large. I cannot wear any of them.
I messaged customer service and although their response time is fast they are useless.
They offered me first only a 20% refund then a 30% refund!
I paid 59.42. They only refunded me 10.34! How is that 30%? Say they had to subtract shipping and insurance?! I’m the one who paid for shipping and insurance! They are fake and liars not trustworthy. Save your money!
Date of experience: 10 December, 2023
Date of experience: 10 December, 2023
Verified
Save your money! Completely fraudulent
This website is completely fraudulent. I bought 5 bikinis. 4 of them were supposed to have glitter on them, when I received them not even one had glitter. Not only that none of the sizing is correct I ordered small and all the bottoms are very large. I cannot wear any of them.
I messaged customer service and although their response time is fast they are useless.
They offered me first only a 20% refund then a 30% refund!
I paid 59.42. They only refunded me 10.34! How is that 30%? Say they had to subtract shipping and insurance?! I'm the one who paid for shipping and insurance! They are fake and liars not trustworthy. Save your money!
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Verified
Awful
The items I received did not match either the description or image offered by them. I specifically looked for Tennessee Volunteers clothing. The picture and description showed the correct color. What was received was more of a reddish color. I emailed the company about a return. I've heard nothing. From what I can tell this is a Chinese company. Extremely disappointed.
Reply from BelleLily
2023.12.08
Hi, D P.
Thank you for taking the time to share your shopping experience with us.
We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures.
We support returns and refunds, and if our products do not meet your expectations, we will do our best to help you reduce your losses. To start a return, please read our return policy: https://www.bellelily.com/user/help/list/id/8
To resolve this issue for you more quickly, please offer us your order number or you can directly contact us at service@bellelily.com and write the subject as "complaint from sitejabber.com"
We will try our best to provide you with a satisfactory solution.
We apologize again for any inconvenience caused.
Thank you for taking the time to share your shopping experience with us.
We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures.
We support returns and refunds, and if our products do not meet your expectations, we will do our best to help you reduce your losses. To start a return, please read our return policy: https://www.bellelily.com/user/help/list/id/8
To resolve this issue for you more quickly, please offer us your order number or you can directly contact us at service@bellelily.com and write the subject as "complaint from sitejabber.com"
We will try our best to provide you with a satisfactory solution.
We apologize again for any inconvenience caused.
Verified
Shipping was fast and the dress was well packed.
I bought a dress from this site. I searched a long time before finding this brand on the internet and its designs caught my attention. Shipping was fast and the dress was well packed. The dress fit perfectly and I found it amazing. The fabric was top quality. I would recommend to anyone who wants a beautiful dress.
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Verified
Recent order was exactly what I was looking for.
Recent order was exactly what I was looking for. Amazing quality and well made. Customer service was super helpful in tracking order and answering any of my questions. The website has so many amazing clothes! In love with the clothes and will definitely continue to shop.
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Verified
STAY AWAY
This is for your own good. This is a trick site that has been linked to 100 other sites just like it, known to get your credit card information, rack up charges, and you'll rarely receive your product, if you do, it's garbage. Be leery of positive reviews by what looks like newcomers, but listen to all of those who have posted their evidentiary photographs & videos to prove the quality rather than promising. They will not refund your money & you will be in charge of shipping back to China and then they will say they never received it. Like every single clothing site online, research, ALWAYS, before you buy, and not just on here, either, look at other sites that aren't just fir reviews, Quora, Reddit, you will get the real truth. On here there's too much influence by fake accounts created to drive their own rating up. Do not enter that cycle of abuse. This is a warning. Do NOT give your credit card info blindly. Do NOT order from sites you are unfamiliar with until you are absolutely sure.
Reply from BelleLily
2023.12.08
Hi, Masha H.
Thank you for taking the time to share your shopping experience with us.
We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures.
We support returns and refunds, and if our products do not meet your expectations, we will do our best to help you reduce your losses. To start a return, please read our return policy: https://www.bellelily.com/user/help/list/id/8
To resolve this issue for you more quickly, please offer us your order number or you can directly contact us at service@bellelily.com and write the subject as "complaint from sitejabber.com"
We will try our best to provide you with a satisfactory solution.
We apologize again for any inconvenience caused.
Thank you for taking the time to share your shopping experience with us.
We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures.
We support returns and refunds, and if our products do not meet your expectations, we will do our best to help you reduce your losses. To start a return, please read our return policy: https://www.bellelily.com/user/help/list/id/8
To resolve this issue for you more quickly, please offer us your order number or you can directly contact us at service@bellelily.com and write the subject as "complaint from sitejabber.com"
We will try our best to provide you with a satisfactory solution.
We apologize again for any inconvenience caused.
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