Peaches HotHouse Reviews

Armand Mitchell 2025.12.05

     

Not only was the food not tasteless but it was disgusting. I cannot believe that they call yourself a soul food restaurant me and my fiancé wanted to go here and have a nice evening out as a young black couple in Brooklyn. We thought this would be a great place to go. We then realize something else as me and my fiancé waited 50 minutes for our food we noticed that all of the other Caucasian customers that came there after us, we’re getting huge trays of food to their table before me and my fiancé not only will I not go back I’ll never recommend anybody to ever go their racist and I do not agree with this establishment I noticed exactly what they were doing.. It wasn’t just myself. It was also another black couple in the back who had been there before us and hadn’t got their food. The waiter I had was so rude as well . If there was a way to give them a negative star I would

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Reply from Peaches HotHouse 2025.12.05

We sincerely apologize for the unacceptable experience you and your fiancé had during your evening out. The poor food quality, excessive wait time, and disrespectful service you encountered fall far below our standards. We take these concerns very seriously and are immediately investigating this incident with our management team. Your experience does not reflect our values or commitment to treating all customers with equal respect and dignity. We would appreciate the opportunity to discuss this matter further and make this right. Please contact us directly at THESMOKEGUYS@GMAIL.COM so we can address these issues properly. We want to confirm the location you dined with us and what day, date and time. If you have your receipt we would appreciate seeing that too, It will help us investigate your experience and time with us. We do appreciate your post and hope to hear from you soon.

Marsha Page Professional 2025.11.29

     

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Reply from Peaches HotHouse 2025.12.02

Thank you for the fantastic review and for choosing Peaches HotHouse! We're absolutely delighted that you had such a positive experience with us. Your support means everything to our team, and we look forward to serving you again very soon! Join us at our other Brooklyn locations- Also in Bed Stuy- Peaches Lewis, Peaches Grand in Clinton Hill and Peaches Prime in Downtown/Fort Greene

Bosaif Put 2025.11.27

     

The menu offered plenty of great choices.

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Reply from Peaches HotHouse 2025.11.29

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the variety of options on our menu. Our team works hard to offer diverse and delicious choices that cater to different tastes and preferences. We truly appreciate you taking the time to share your positive experience at Peaches HotHouse, and we look forward to serving you again soon!

Wanderer 2025.11.22

     

Been here several times. Always a nice treat.

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Reply from Peaches HotHouse 2025.11.26

Thank you so much for being a loyal customer! We're absolutely delighted to hear that you've visited us several times and that each visit has been a nice treat for you. Your continued support means the world to us here at Peaches HotHouse. We look forward to welcoming you back soon for another wonderful experience! Check out our sister locations; Peaches Lewis also in Bed Stuy, Peaches Grand in Clinton Hill and Peaches Prime in Downtown/Fort Greene

T Cheeks 2025.11.16

     

Good for a quick eat!

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Reply from Peaches HotHouse 2025.11.21

Thank you for choosing Peaches HotHouse! We're glad we could provide you with a convenient dining option on Tompkins Ave. We appreciate you taking the time to share your experience with us. Our team works hard to serve quality food efficiently, and it's great to know we hit the mark for your needs. We'd love to welcome you back anytime you're looking for a satisfying meal in the neighborhood! Check out our other venues in Brooklyn- Peaches Prime, Peaches Lewis and Peaches Grand- though they are all a little different they share the same Soul of Peaches HotHouse

cylone thomas 2025.11.12

     

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Reply from Peaches HotHouse 2025.11.21

Thank you for choosing Peaches HotHouse! We're so happy to hear you had an amazing time with us and truly appreciate you taking the time to share your wonderful experience. We can't wait to welcome you back soon! Check out our sister locations Peaches Prime, Peaches Lewis and Peaches Grand

Evon McFerren 2025.11.11

     

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Reply from Peaches HotHouse 2025.11.21

Thanks for visiting Peaches HotHouse! We appreciate your feedback and look forward to welcoming you back. Hoping your next visit is worthy of 5 stars!!! Check out our sister locations- Peaches Lewis, Peaches Grand and Peaches HotHouse

Andrés Pitta 2025.11.11

     

The chicken sandwich here has become our comfort food for when we want to stay home. So freaking good!

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Reply from Peaches HotHouse 2025.11.21

Thank you so much for this wonderful feedback! We're absolutely thrilled that our chicken sandwich has become your go-to comfort food for cozy nights at home. There's nothing better than knowing our food brings that kind of joy and satisfaction to our customers. We put so much love and care into making each chicken sandwich, and it means the world to us that you appreciate it. We can't wait to continue being part of your comfort food routine!

Karen Jones 2025.11.07

     

Love their food and drinks! Delicious every time but the place needs painting!! Walls look terrible. Come on buy a couple of cans of paint☹️☹️

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Reply from Peaches HotHouse 2025.11.21

Thank you so much for your wonderful feedback about our food and drinks! We're thrilled to hear that you find everything delicious every time you visit. We truly appreciate you taking the time to share your experience with us.

We also want to thank you for bringing the condition of our walls to our attention. Your feedback is invaluable in helping us maintain the welcoming atmosphere that matches the quality of our cuisine. We'll definitely be looking into sprucing up our space soon, as the winter gets into gear and business slows down- its very difficult to do interior work with guests in the mix

We look forward to serving you again at Peaches HotHouse!

Jennie Rivera 2025.11.06

     

My guests from elsewhere now see exactly why I recommend this place. This restaurant never disappoints my expectations. The staff genuinely made us feel instantly comfortable. You'll find both style and comfort in the setting. We won't stay away for long.

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Reply from Peaches HotHouse 2025.11.21

Thank you so much for this wonderful feedback! We're thrilled that your guests could see why you always recommend Peaches HotHouse. It means the world to us that our staff made you feel instantly comfortable and that you enjoyed both the atmosphere and dining experience. Your loyalty and trust in bringing guests here is truly appreciated. We can't wait to welcome you and your friends back to Tompkins Ave soon! Check out our sister properties Peaches Lewis also in Bed Stuy, Peaches Grand in Clinton Hill and Peaches Prime in Downtown/Fort Greene

Ben Correa 2025.11.05

     

HotHouse more like HotMid

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Reply from Peaches HotHouse 2025.11.21

Thank you for visiting Peaches HotHouse! We appreciate you taking the time to share your feedback. We're always working to improve our food and service to provide the best possible experience for our guests. Your input helps us identify areas where we can do better. We'd love the opportunity to exceed your expectations on your next visit. Please feel free to reach out directly (thesmokeguys@gmail.com) if you have any specific suggestions - we truly value hearing from our customers and are committed to making every dining experience exceptional.

Andre Walker 2025.11.04

     

I had to wait for my food over 30 min 1st time ever that they forgot what i ordered after telling the waiter what I had ordered

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Reply from Peaches HotHouse 2025.11.21

Thank you for taking the time to share your experience with us. We sincerely apologize for the extended wait time and the confusion with your order. This is not the level of service we strive to provide at Peaches HotHouse, and we understand how frustrating this must have been for you. We're actively working with our team to improve our order management and communication processes to ensure this doesn't happen again. We'd love the opportunity to make this right and provide you with the excellent dining experience you deserve on your next visit. Tough that one experience gets the 3 star treatment but the previous visits don't get the 5 star reviews we are so happy to get from our community

Mr.JulianMakes 2025.11.04

     

Hot honey chicken burger was amazing, the sweet potato fries and regular fries also amazing!

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Reply from Peaches HotHouse 2025.11.21

Thank you so much for this wonderful feedback! We're thrilled to hear you loved our hot honey chicken burger - it's one of our most popular items and we take great pride in getting that perfect balance of heat and sweetness. It's fantastic that you enjoyed both our sweet potato fries and regular fries as well! Your enthusiasm means the world to our team here at Peaches HotHouse. We can't wait to welcome you back soon for another delicious meal!

Lisa Butterworth 2025.10.30

     

The food is good but not special. The ambiance is great…warm and inviting

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Reply from Peaches HotHouse 2025.11.21

Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed our warm and inviting atmosphere - creating that cozy, welcoming environment is something we take great pride in. We truly appreciate your feedback about the food and are always working to elevate our culinary offerings. Your honest review helps us continue improving, and we'd love to welcome you back soon to show you some exciting new additions to our menu! Check out our sister locations Peaches Lewis also in Bed Stuy, Peaches Grand in Clinton Hill and Peaches Prime in Downtown/Fort Greene

Speedyluci 2025.10.29

     

Brisket and fried chicken from this place are unreal. Hats off to the chef !

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Reply from Peaches HotHouse 2025.11.21

Thank you so much for this amazing feedback! We're thrilled to hear you loved our 14 Hour Smoke Brisket and Nashville Style Fried Chicken - those are definitely two of our signature dishes that we take great pride in. I'll be sure to pass along your kind words to our chef, who will be absolutely delighted to hear such praise. Your enthusiasm for our food truly makes our day! We can't wait to welcome you back to Peaches HotHouse for another fantastic meal. Check out ordering online from all of our Brooklyn Locations - Peaches Prime, Peaches Grand and Peaches Lewis. You can order from the links on our website

Regina Shaw 2025.10.26

     

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Reply from Peaches HotHouse 2025.10.27

We appreciate you choosing Peaches HotHouse and taking the time to leave your feedback. While we're glad you visited us, we recognize there's room for improvement in your experience. We'd welcome the opportunity to serve you better on your next visit. Please reach out to us at THESMOKEGUYS@GMAIL.COM so we can set up a visit and turn this 3Star Review into a 5Star experience

Stacey Gibbs 2025.10.24

     

The atmosphere is very nice, relaxing. Although they need a paint job. Would have hated if falling ceiling paint would have dropped in my plate. The food was very very good. I had ribs. Tender, tasty. My sides were also good. My partner had fish that turned out amazing. The sides were perfectly complimenting. Next time I will try the one on Thompson ave.

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Reply from Peaches HotHouse 2025.10.27

Hey Stacey
Thank you so much for this wonderful review! We're thrilled you enjoyed our St Louis Ribs and found them tender and tasty, and that your partner loved our fish dish with perfectly complementing sides. Your feedback about our relaxing atmosphere means a lot to us. We also appreciate you bringing the paint situation to our attention - we'll address this maintenance issue promptly to ensure the best dining experience for all our guests. We actually are planning a little 'FaceLift' in the next few months. We'd love to welcome you back soon! Please note I believe you did in fact dine at Peaches Lewis but glad to see you want to visit Peaches HotHouse on Tompkins Ave.

Therusty Mua 2025.10.18

     

I came twice in the same week lolol . Great good great service.

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Reply from Peaches HotHouse 2025.10.20

Thank you so much for visiting us twice in one week! We're thrilled that you enjoyed both the food and service during your visits to Peaches HotHouse. Your enthusiasm means the world to our team, and we can't wait to welcome you back again soon. We appreciate you taking the time to share your experience with us! Check out our sister locations- Peaches Lewis, Peaches Grand and Peaches Prime

Sandra Alonzo 2025.10.18

     

I ordered the smokehouse chicken. It tasted like Boston market and that's not good. I asked for macaroni and cheese. They gave me potato salad again not good.

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Reply from Peaches HotHouse 2025.10.18

Thank you for visiting Peaches HotHouse and taking the time to share your feedback. We sincerely apologize that your experience with our smokehouse chicken did not meet your expectations. We take pride in our preparation methods and flavors, and we're disappointed to hear it fell short for you.

We also apologize for the mix-up with your side order - receiving potato salad instead of the macaroni and cheese you requested is unacceptable. Our team should have been more careful with your order, and we will address this with our kitchen staff to ensure accuracy going forward.

We would welcome the opportunity to make this right and provide you with a better dining experience. Please feel free to reach out to us directly at THESMOKEGUYS@GMAIL.COM so we can discuss how we can improve your next visit. We know we can make this right and show you our Peaches Hospitality.

Michelle Stupar 2025.10.14

     

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Reply from Peaches HotHouse 2025.10.14

Thank you so much for visiting Peaches HotHouse! We're thrilled you had such a wonderful experience and look forward to welcoming you back again soon.