Lee Bryne

www.bbcastlehire.co.uk

Lee Bryne Reviews

Excellent rating
4.7
78 reviews Verified
Lee Bryne
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Reviews ( 78 ) 4.7

Ricky Sood
Ricky Sood
2024.07.25
Brilliant service, on time and efficient. Would highly recommend to all.
Reply from Lee Bryne 2024.07.26
Thank you so much for taking the time to leave us a review. We are so pleased your fun day was a success. We all hope to meet you all again soon.
Courtney Frank
Courtney Frank
2024.07.22
Thank you so much bbcastle hire the moana bouncy castle was a perfect fit and all the kids had a great time! I will definitely be using your services again and highly recommend you to all.
Reply from Lee Bryne 2024.07.23
Thank you so much for your wonderful review Courtney. We are delighted the children had a great time this means so much to us ! Thank you for booking with BBcastle hire, We all hope to meet you all again soon.
Benedicte Briand
Benedicte Briand
2024.07.17
I will recommend BBcastle Hire to my family and friends. The communication from them to me was clear, effective and timely from the moment I booked the bouncy castle to the moment they picked it up. Lee communicated and let me know each step. I hired an adult bouncy castle from them but I forgot to mentioned that my back garden wasn't in use. When Lee arrives he was very helpful, understanding, polite and professional at all time. He took his time and risking being delay to deliver other customers just to make sure that I was satisfy. He went the extra mile to satisfy us. It feels good to see that people like Lee still exist in this world. Thank you so much Lee.
Reply from Lee Bryne 2024.05.25
Thank you so much Benedicte, I meet you all today as a customer and walked away as a friend, You and your family was also so helpful to me and Tyler, With your husband taking the bouncy castle into the garden for us and helping us take it back to the van on collection ! It was a pleasure to meet you all today. Thank you so much for your warm welcome, we really can't wait to meet you all again soon. Once again thank you.
Edzia EB
Edzia EB
2024.07.16
I rented a bouncy castle/slide from BB Castle Here for my son's birthday, and it was a hit! The equipment was in excellent condition, clean, and safe. The service was professional and helpful, with prompt delivery and setup. The kids were thrilled and played for hours. I highly recommend BB Castle Here and will definitely use them again!
Reply from Lee Bryne 2024.07.17
Thank you so much for your fantastic review, We are thrilled to hear the kids had a great time. Thank you so much for booking with BBcastle hire ! We all hope to meet you all again soon.
Melissa Watkins
Melissa Watkins
2024.07.13
100% recommend. Communication was brilliant, 10/10 service and timing. Fast and clean castle. I made an error in my venue times which effected delivery/collection times and they sorted it instantly making it work from their end. Will be using again next year. Thanks so much
Reply from Lee Bryne 2024.07.14
Thank you so much for taking the time to leave us a review Melissa ! Customer service is very important to us, Timings all worked out very well in the end. and the birthday boy had a great time ! Thank you so much for booking with BBcastle hire, We all hope to meet you all again soon.
Charlotte Derry
Charlotte Derry
2024.07.12
Hired several inflatables from this company as part of our end of year treat for our Year Four students. Could not recommend this company more! All inflatables were clean and spacious for our children. From our initial contact with Lee, all the way through to the event, him and his team were fantastic. We will definitely be using them again.
Reply from Lee Bryne 2024.07.12
Thank you so much for your fantastic review! We're thrilled to hear that the students loved the inflatables and the day was a huge success. and that our team, could contribute to making it special. Thank you for booking with us, We really do hope to meet you all again soon. We truly appreciate your recommendation and look forward to being a part of your future events. Thanks again for your kind words and for choosing BB Castle Hire!
Clare Kay
Clare Kay
2024.07.10
Great experience from prior to booking through to collection. Quick communication with Lee when i sent some questions over, and clear instructions for set up on the day. It came on time and collected on time, and the kids loved it. Thanks!
Reply from Lee Bryne 2024.07.11
Thank you so much for your very kind words Clare. After safety, Customer service is our priority, Im so pleased your service was to the standard we expect from our team. Im also thrilled to hear all the children loved the bouncy castle. We really hope to meet you all again soon. Once again thank you for your feedback.
Ciaran Flynn
Ciaran Flynn
2024.07.08
Called and got an instant reply and was able to book one of the packages for a birthday party of bouncy castle and penalty shootout. Very polite and delivered and set up before the party started. Would use again.
Reply from Lee Bryne 2024.07.09
Thank you Ciaran for your very kind words, We are so pleased you all had a great time, We always strive to go the extra mile for our customers, and it's great to know we've met your expectations. We look forward to serving you again in the future!
Hazel Wragg
Hazel Wragg
2024.06.29
Booked for a PFA Fun Day at school, recommended by another member of the PFA and reassured by the fact that the inflatables are safety checked and insured. Best price I could find for giant slide and bouncy castle package and the slide was perfect for this sort of event because children can go up and down quickly so the queue moves quickly. Read that the inflatable could arrive anytime between 7am and 12pm which didn't work because of the school lunch break so phoned to ask whether it was possible to arrange a later drop off, they agreed to arrive at 1.30pm. Also, needed collection between 5pm and 6pm and called to check this would be possible. Thankfully, since it was a Friday (and maybe because we needed less time rather than more), it was. Normally, the first one they drop off is the first one they collect. Recommend calling if you need drop off and pick up within a timeframe, they are as accommodating as they can be within their schedule. Clean, enjoyable, high quality inflatables, set up and put down professionally, great customer service (I also called to pay by BACS and again to check the length of the cables, they were very patient!).
Reply from Lee Bryne 2024.06.30
Hi Hazel, Thank you so much for your wonderful and detailed review! We're delighted to hear that the Mega Slide and Bouncy Castle were a hit at your PFA Fun Day and that our inflatables' safety checks and insurance gave you peace of mind. We're glad we could accommodate your specific drop-off and pick-up times and that our team was able to provide the flexibility you needed for a smooth event. It's great to know that our customer service met your expectations, and we appreciate your patience as we worked to meet your requirements.
Simon Colman
Simon Colman
2024.06.29
ok
Reply from Lee Bryne 2022.03.27
Thank you for your very kind words, Hope to meet you all again very soon.
Hayley Mallison
Hayley Mallison
2024.06.25
Fantastic can not rate high enough. From start to finish this booking was the easiest part of my son's birthday party arrangements. I called the day before to check in and Lee reassured me and kept my mind at ease with the booking. Arrived on Sunday and had the castle ready quickly and was taken down promptly allowing me to wrap up the birthday in time for my end time of my booking. Absolutely fantastic service that deserve more than 5 stars if I could. Would recommend to anyone looking for bouncy castle. A good price for hire.
Reply from Lee Bryne 2024.06.26
Thank you so much Hayley for leaving us your review, Im so pleased to hear the service you received is to the standard we aim for ! Thank you so much for booking your Bouncy castle hire With BBcastle hire, We really hope to meet you all again very soon. Once again thank you so much.
Lee Martin
Lee Martin
2024.06.25
Prompt delivery, good communication and competitive price. No faults, would use again.
Reply from Lee Bryne 2024.06.25
Thank you so much for your very kind words, We are so pleased you all had a great time with our Cars bouncy castle, Thank you for booking with us, We hope to meet you all again soon.
Maria Marshalsea
Maria Marshalsea
2024.06.23
This was the first time we booked BB Castle Hire Our event was held on the school field in Coventry, the attendance was fantastic, made all the more special by Lee & his team. They supervised the children wonderfully, which isn’t always easy. From booking BB Castle through to the actual day of the event everything was seamless. We are definitely booking them for our future events❣️I would highly recommend them. Thanks Lee & your team you did a superb job x
Reply from Lee Bryne 2024.06.23
Hi Maria, Thank you so much for your fantastic review! We're thrilled to hear that your event was a huge success and that our team, led by Lee, could contribute to making it special. Supervising the children and ensuring a seamless experience from booking to event day is our top priority, and we're delighted to know we met your expectations. We truly appreciate your recommendation and look forward to being a part of your future events. Thanks again for your kind words and for choosing BB Castle Hire!
saleha adam
saleha adam
2024.06.20
Reply from Lee Bryne 2024.06.20
Thank you so much for leaving 5 Stars.
Sumz Khan
Sumz Khan
2024.06.20
Really good. Great service. Kids absolutely loved it.
Reply from Lee Bryne 2024.06.20
Thank you Sumz For leaving us your review, We are so pleased the Kids loved the bouncy castle. Thank you for booking with BBcastle hire, We are all looking forward to meeting you all again very soon.
Ray B
Ray B
2024.06.20
Absolutely great service from start to finish. Arrived and setup as promised. Equipment spotless and the kids had a great time, which is the most important thing. I highly recommend. 10/10
Reply from Lee Bryne 2024.06.20
Hi Ray, Thank you for your fantastic review! We're delighted to hear that our service met your expectations from start to finish. It's great to know that the equipment was spotless and the kids had a wonderful time. Your recommendation and 10/10 rating mean a lot to us. We look forward to serving you again in the future!
Keeley Upton
Keeley Upton
2024.06.20
Fantastic service always happy and cheerful definitely recommend.
Reply from Lee Bryne 2024.06.20
Hi Keeley, Thank you for your lovely review! We're thrilled to hear you had a fantastic experience with our service and that our team brought some cheer to your event. Your recommendation means a lot to us. We look forward to helping you create more happy moments in the future!
Adam Ward
Adam Ward
2024.06.20
Hired many times from bbcastle hire amazing service frwindly staff and always go out there way to collect when your finished would always recommend
Reply from Lee Bryne 2024.06.20
Hi Adam, Thank you so much for your fantastic review and for being a loyal customer! We're delighted to hear that you've had amazing experiences with our service and staff. We always strive to go the extra mile for our customers, and it's great to know we've met your expectations. We look forward to serving you again in the future!
Mandi Croft
Mandi Croft
2024.06.19
Excellent service, very professional.
Reply from Lee Bryne 2024.06.20
Thank you for your excellent review! We're thrilled to hear you found our service professional. We appreciate your support and look forward to serving you again in the future.
Alfiya Sameja
Alfiya Sameja
2024.06.19
Amazing communication. I was worried about the weather and I was told I could cancel and rebook within 2 weeks so I don’t loose my deposit. I luckily didn’t cancel as I really wanted it for Eid. The team were amazing who dropped off the bouncy castle and pick up was also very smooth. Over all a very good castle hire company will surely rebook and recommend. Thanks you kids loved it :-)
Reply from Lee Bryne 2024.06.20
Hi Alfiya, Thank you for your fantastic review! We're delighted to hear that our communication and flexibility met your expectations, and that the weather worked out for your Eid celebration. We're glad the kids loved the bouncy castle, and we appreciate your recommendation. We look forward to serving you again in the future!