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Reviews ( 379 ) 4.9

N D
N D
2024.04.24
DO NOT GO HERE! Unless you want BHC to control your life via their Third Reich office management policies! First, Dr. Jose Rago is AMAZING. When he leaves BHC, I will certainly become a patient of his again. Second, the reason I immediately stopped going here is because of their front office and how they disrespect your time. Read on for the story. I am a BUSY medical doctor myself who has owned and operated medical clinics. I have NEVER come across office management that for some reason, keeps your upcoming appointment as an FBI TOP SECRET file so that you’re not allowed to schedule ahead of time. Then, close to your follow up, they will send you a secret text for your lab draw. And then, and only then, will they “allow” you to schedule with the doctor you’ve been seeing for the past year and a half. However, lo and behold, your doctor’s schedule is now completely filled. You have to wait for a cancellation. You cannot get an appointment as a paying patient who has been there for over a year. You go to the bottom of the list simple because they could NOT schedule you six months in advance so this exact scenario would NOT happen. The story’s still not over. When you tell them you were trying to schedule 6 months ago, they will ingratiate you with a “ONE TIME ONLY” telephone appointment when they can “fit” you in. How generous. They will not speak to you on the phone. They will force you to text all your problems. This scenario is exactly how great doctors destroy their practices with God-awful staff and management policies. So, my recommendation as long as Fay Lytle is still the supervisor at the Chandler clinic BHC, please, please, please go anywhere else to avoid yet another frustrating thing to manage, because the world is frustrating enough. My experience with naturopaths in Arizona has been nothing but positive. Here are a few recommendations: True Resilience with Dr. Van Driel in Chandler is FANTASTIC and so is his staff. I am now scheduled with Hope Natural Health and Dr. Ellis going forward. I look forward to a respectful and courteous experience. Good luck!!
Daniel Sanchez
Daniel Sanchez
2024.04.20
Dr. Rago is very informative and easy to talk to. Gave me plenty of options and worked with me regarding my visit. Back office staff were great to work with too. Very happy to have found this office.
Ellorie Eskelson
Ellorie Eskelson
2024.04.19
spring Peterson
spring Peterson
2024.04.18
Amazing staff .
Monica
Monica
2024.04.18
Dr. Rago was amazing!! He went into detail and explained every one of my labs. I’ve been doing hormone replacement for years. Not one has went into detail like he did. I like how I have many options not just the pellet. The last provider I went to liked one certain dose. Dr. Rago said we are all different, what works for someone might not work for you. We will be working on finding the right dose for me. I highly recommend Dr. Rago!!
Reply from Balance Chandler 2024.04.19
Thank you so much for the kind words and entrusting us with your care!
Dennis Kelsay
Dennis Kelsay
2024.04.13
Reply from Balance Chandler 2024.04.13
Thank you for the great review!
Shayne Speer
Shayne Speer
2024.04.12
Reply from Balance Chandler 2024.04.12
Thank you for the great review!
Susan Dwyer
Susan Dwyer
2024.04.11
Reply from Balance Chandler 2024.04.08
Thank you for the great review!
Shannon Wilke
Shannon Wilke
2024.04.10
Both my husband and I have been seeing Art for years, and he is the BEST. So caring, takes his time with us, and most importantly he is a wealth of knowledge. We both feel better since meeting him & he is the reason we are still patients at Balance (although all of the team has been awesome as well!).
Reply from Balance Chandler 2024.04.11
Thank you so much for the kind words and entrusting us with your care!
Patricia Rembao Ortega
Patricia Rembao Ortega
2024.04.09
The Chandler location- staff is nice and dedicated. The provider I saw was genuinely concerned and answered all my concerns! She was sweet and informative as well.
Reply from Balance Chandler 2024.04.09
Thank you so much for the kind words and entrusting us with your care!
Becky Bongiovanni
Becky Bongiovanni
2024.03.20
Art Kesh and his team are absolutely fantastic. The entire office treats you like family. Additionally, I am thrilled with my results and I will keep coming back. Thank you so much for the life changing results!!
Reply from Balance Chandler 2024.03.20
Thank you so much for kind words and entrusting us with your care! Have a wonderful day!
Lauren M.
Lauren M.
2024.03.20
Verified
Literally the most thorough visit I've ever had with a physician. Art Kesh was amazing. Went through my bloodwork one line at a time and explained everything to me. He also provided multiple options for treatment including natural supplements. I wish all doctors could be like him.
Robert Dieterle
Robert Dieterle
2024.03.13
1st time visit, the stuff was amazing!
Reply from Balance Chandler 2024.03.13
Thank you so much for the kind words and entrusting us with your care!
Pedro Barrera
Pedro Barrera
2024.03.04
Made me feel awesome
Kristy Sandvik
Kristy Sandvik
2024.03.03
DO NOT GO HERE !!! I have been going to Balance Hormone Canter for years . I scheduled an appointment for my adult son with my provider to review some hormone /thyroid levels . My son was driving on the freeway and was behind an accident , thus causing him to be a bit late for his appt. He called them to inform them he may not make it in time for his appt . They told him he had a 10 min window to be late , but to still come . He drove there and checked in ONE MINUTE. After the 10 minute grace period ….he was a new patient and this was his first time getting there and getting stuck in traffic . They rudely informed him he would have to not only reschedule his appointment , but charged him a $40 “ no show” fee. I spoke with the rudest office manager I have ever spoken to who had the nerve to tell me had he rescheduled the appointment as he was stuck in traffic he would have only been charged a $25 reschedule fee , but because he raced there and got checked in late he was now considered a no show and. Is had to pay $40. I asked how in the world this made sense , and he just kept flatly saying he was a No show . Umm no, my son came to your office one minute late !! I will never go back to this place or send anyone I know ! They were beyond rude to my son and myself .
Tim Folgado
Tim Folgado
2024.03.03
This place is awesome, Dr. Rago and the entire staff are amazing. Everyone there is always in a great positive mood, very kind, courteous and very professional. You never feel rushed and everything is explained so you understand completely. All questions are answered very detailed. I've always felt very comfortable talking about any issues I'm there for, I've never felt judged. Always felt they actually care and their only priority is to make your life the best it can be.
Reply from Balance Chandler 2024.03.04
Thank you so much for the kind words and entrusting us with your care!
James Earegood
James Earegood
2024.02.28
Everyone here was really friendly and helpful. Have not had my consult yet, so I would need to comment on that later. Not a long wait, and the walk in helps me as my job can get kind of goofy dealing with the hours.
Reply from Balance Chandler 2024.02.28
We appreciate the good review and look forward to seeing you again!
Misty Price
Misty Price
2024.02.16
Great experience! Very helpful and knowledgeable!
Reply from Balance Chandler 2024.02.16
Thank you so much for the kind words and entrusting us with your care!
Lois Ahern
Lois Ahern
2024.02.16
Friendly staff Timely and efficient Knowledgeable and helpful with my issues.
Reply from Balance Chandler 2024.02.16
Thank you much for the kind words and entrusting us with your care!
nathan chism
nathan chism
2024.02.09
Staff was friendly and communicative. No hassle on getting in as a new patient. Would recommend to others.
Reply from Balance Chandler 2024.02.12
Thank you so much for the kind words and entrusting us with your care!