Baker's Locksmith Reviews

Eric S. 2025.10.16

     

Verified

Baker was selected to correct a broken patio door lock identified by a home inspector as part of a home sale transaction. The Baker tech told the sellers agent that the lock was not broken but it worked in a different way and proceeded to show the agent a way to manually work around the malfunction charging them $85 for the advice. As the buyer, I continued to work around the malfunctioning lock for over a month before finally contracting a "real" locksmith to look at it. Turns out the lock was unfixable and I paid almost $340 to replace it. This locksmith is dishonest - do not ever use them!!

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Reply from Baker's Locksmith 2025.10.16

If that is the case we would be more than happy to give you your money back. Our customers commend us on our work, honesty and professionalism (see our google reviews for our most recent and reliable feedback since yelp is not well used in the area) Please show proof of the replacement and provide proof you paid for a service call for our mobile service since we cant not locate this name in our system and your review is vague. It is a very simple process and we hope you allow us to make it right and remove this poor review that we do not believe we deserve

William A. 2025.06.19

     

Verified

They installed a new locking system here at Ohio Judo & Jujitsu Academy and also rekeyed all my other door locks to match. Out standing service. I definitely will be using them again.

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Reply from Baker's Locksmith 2025.06.19

Thanks so much for spreading the word and helping our small business grow !

Herman Erving 2024.11.09

     

I could not be MORE pleased with the professional service I received from Kyle. The pricing was amazingly less than the car dealership. I would highly recommend Bakers for any locksmith needs.

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Raul S. 2024.10.17

     

Verified

So​ thankful for the level of customer service they provided. Kyle thank you for your quick response on providing a key to the guy who lost his keys. Thank you!!

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Janna C. 2024.10.01

     

Verified

I called Bakers Locksmith for help when my son lost the key to his car. Tyler came to us early the next morning and had the key cut and programmed in less than an hour. Excellent service! Friendly staff! Thank you!!!

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Scott Atkins 2024.09.30

     

Verified

had them open a basement safe that was untouched for 15 years. It had corroded shut. Showed up on time got the job done five stars.

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Cara Johns 2024.09.25

     

I was very impressed at how fast i had a key in my hand! Tyler was Awesome !

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AD 2024.08.25

     

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Brian Snell 2024.08.25

     

One star was the lowest I could give. DO NOT call this company. They may be good at key fobs but, they DO NOT stand behind their work. We have a business, they came out and did work on a main entrance door. Now we can't open the door. They don't respond to the voice mails on thier "lock out" messages, we left 3 voicemails and had no response. Do yourself a favor and look at a different locksmith in your area!!!

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Shari W. 2024.08.17

     

Verified

I decide last min to drive from Dayton to Troy, to get a second key Fob. This place has the best price and therefore worth the drive. Most places were quoting $175 and up. I called at 2:40 inquiring abt their closing time. i was told they closed at 3.30, but as long as I was in the store, no worries. I got on the hwy and headed their way. I arrived in Troy Ohio around 3:15. I called a couple of time, trying to find their building. Troy Ohio has beautiful nostalgic older buildings in a 2-3 block radius and of course a roundabout or two . So it was kind difficult to see the address (I knew I was on the correct stree). My gps disappeared bc "I was there". The last time I called to get an idea of their location, a gentleman said he wld call and tell the locksmith to stay for me bc I was close (It now 3:28p). I found the place and was in and out within 10 mins or less. Thanknyou again for excellent customer service and and waiting for me . If you go, I wld sugg looking them up, so you know what the bldg looks like

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Francis Kennels 2024.08.13

     

Dennis was extremely professional and took less than 20 minutes to remove & replace our broken doorknob. Will absolutely use again!

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Adrienne C. 2024.08.07

     

Verified

After a terrible experience with a creepy guy from keyme, Tyler was our hero. Unlocked the door in minutes, reasonable price and wasn't a super creep

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Valerie W. 2024.07.02

     

Verified

Quick, friendly service!! I lost my car key fob and didn't' want to pay the dealer's CRAZY prices to replace it, and Bakers was recommended to me by many locals. I put in an order for a new fob ($50.00 deposit since my make/model was not in stock) and crossed my fingers that I wouldn't lose the one remaining one I had while I waited. Not only did I manage to NOT lose the one fob I had left, I (of course...) found the missing one soon after the order was placed... Well, I had a choice-- let the $50.00 non-refundable deposit float off into the sunset, or go ahead and bite the bullet and get the $285.00 (-$50.00 deposit) fob anyway, to have as a second spare. Debated for a minute or twelve and decided to go ahead and still get the extra fob. SUPER quick, friendly service, and the new spare works like a charm! Great local option, in a good, convenient spot downtown, they're really VERY efficient at what they do. Told me 1/2 hr. and they were done in 15-20 minutes. WISH they had later walk-in hours than 4:30 on weekdays, but they do have emergency 24-7 service from their other locations. I'd use them again should the need arise (hopefully NOT!!) and definitely recommend their services here in Springfield (and the other areas they serve...).

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Molly D. 2024.06.14

     

Verified

What great service. Will recommend to everyone . Again thank you for turning around and helping make a key fob so quickly. And making a bad day so much better. so much appreciated.

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Landon Johnson 2024.06.11

     

Tyler was a great help & super responsive. Would highly recommend!

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Madison Jackson 2024.05.22

     

What a relief to find a locksmith that wasn't a scammer like every other one when you look up "locksmith near me". I came here from a referral from Xenia Glass & Lock. The man who scheduled me was nice and answered all questions. Tyler showed up, got the job done, took payment, and was on his way. Couldn't have been better! Thank you so much! Anytime anyone needs a recommendation, you guys have mine!

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Leon Harmon 2024.05.05

     

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Teresa Renfro 2024.04.27

     

We checked at the dealership and they wanted $330 for a new key fob. $125 at Baker's!!!! Saved $200, over half! It took 5 minutes. No, literally 5 minutes...the young man who took care of us was extremely professional and friendly. Glad I had seen their commercial. HIGHLY recommend. Can't say enough good things.

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S O 2024.03.11

     

Called as soon as they opened and they said they were able to get someone to my house by noon that day. Fixed the latch on my front door so I was able to use it again.

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Maurice Horner 2024.02.26

     

I went to their ßhop at 148 W Columbia Springfield Ohio and had 2 keys made for my Ford Transit Connect. This is the only place that can make this special key. I was referred there by the Ford dealers on Urbana.

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