Never actually got a service. Why? Sent a text requesting pictures. Was busy so texted back saying I would later. Another text pops up a bit later. Am still out. Rang to tell them to stop texting x 2. First call they hung up, second not answered and no way of leaving a message. Then I read the reviews - should have done that initially. Really don't like the threatening response to another reviewer. This lot will not be getting my business.
Wow a whole year later and they respond. Says it all really.
Thanks for the review and we are so sorry if staff were chasing for pictures upsetting you
We have taken that onboard
Thanks for the feedback
Andrew Barker2025.01.06
Calls not being connected.
And, 4 months later we get the reply below! The English is so bad I don’t even know what they’re saying! My review is not “fake”. Be careful who you libel.
This review is also fake ayitess had been in operation so how did you speak to them
emma nagle2025.01.06
Very unprofessional and rude. Mocked me just now for wanting to think about the price quoted for 2x shelves and one blind @£60. Would avoid like the plague.
Hi what’s going on ? How did you speak sorry you haven’t been talking with or to Ayitess .
Sorry please check the company you have been dealing with
Except you are just out to destroy our reputation.
AyiTess hasn’t been in operation and we haven’t resumed so where and how did you speak to Ayites
Mark Doherty2024.06.08
Stole £696 after not turning up. No refund and they won’t answer the phone to me.
Same here it seems there’s a problem someone using Ayitess haven’t dealt with clients for more the 8 months so there’s an issue here
Ross Stevenson2024.06.08
Took an upfront payment of nearly £700 of a family member to take on a job. Didn’t do the job and had to get another company to carry this job out.
Job needed carried out on the Thursday. They phoned on the Thursday to move the job to the Saturday. This didn’t work as they knew my family member was leaving to Ireland on the Friday. They were made aware of this when they took on the job.
Several months have now passed, several conversations with different members of their team and nobody has got the money back to my family member yet.
Didn’t do the job, have kept the £700 and now are ignoring phone calls from two members of the family they know they have spoke to about the issue.
I would highly recommend avoiding this company at all costs.
Wow is like all these reviews came the same time until that of today please kindly check if you were dealing with ayitess or not
Jane Austin2024.05.14
Removal company? Yes
Professional? No
The way that they packed our belongings was a joke, no system whatsoever & put in flimsy cardboard boxes that had seen better days. I have items missing that I have only just discovered 2 weeks later, a television that has been damaged at aerial point. Financial problems, through no fault of my own (lack of WiFi to access my online bank) & to top it all off, I ended up paying £800 to put the 3 men up in a hotel, while my possessions were held to ransom! I was called a liar & a cheat.
Would I recommend this company? Not a chance!!!
***Edited to say***
The AyiTess reply to my review, refers to me Not being told that I had to pay the money before the van left the premises that I was moving from, it wasn’t in any of our communication’s, I still have those texts. AyiTess said that it was policy to pay up front, so why did the van leave without requesting payment or the company ring me before they left? I would have been able to access WiFi at that point.!
This resulted in me not being able to access my mobile banking app on the train, my app requires WiFi & won’t allow access using G3,4 or 5 The lady in charge simply called me a liar & a cheat because, she said if I could text her, then I could access my bank?!
The minute that I had WiFi, I rang them & paid. The next day, they rang me, to say that before they unloaded my furniture, I had to pay £800 for 3 b&b rooms!
Hi Jane thanks for the review but you failed to tell the public what realy happened and all the misleading information you passed to us and our team. well as a learning company, we have used this exprience to learn from it and to put things people like you have no oppoetunity to say things which didn't happen again
Thanks
Ayitess Team
Sophie Smiths Music2024.05.14
Great job!
They were very professional, hard-working, and did a great job. Huge 5* from us here 😊
I really appreciate your expertise
It was sure a splendid experience working with this Agency as they helped with my boutique store product movement while relocating from London to Manchester, thanks alot.
Such a fabulous moving service they moved me so quickly with short notice and kept to the time frames I wanted , the driver was so lovely and polite and helped make the move so easy and quick , overall definitely would you again , thank you so much !!
Do not use this company!
Please do not waste your money on this company. They have been used for storage. Picked up items for storage. Despite many promises these items have never been returned, at great cost!
Date of experience: 22 February, 2024
They went ahead delivering quality with precision for sure
Was about moving to Sheffield of which I booked their moving and transportation services to help with my home accessories package and deliveries to my new site their overall delivery services was great with their amazing work force making the whole journey Hassel-free, would highly recommend they were helpful.
Exceptional service as described
I actually booked AyiTess cleaning session on my store to help with my cleaning of which they performed more than expected at such an affordable fee would highly recommend anyone looking for fast and effective cleaning and moving services, their services were exceptional
Perfect working option
Their services were exceptional to be real with starting from the call to the appointment schedule, arrival packaging and delivery it was exceptional would recommend anyone in dire need of their services to contact, would highly recommend
Hi Prince, Ayitess aim to provide best quality serivices to it's customers. we thank you for the review, it means a lot to us
Thanks
Ayitess Team
Chuks mereze2024.04.26
Dec 14,15,16,17 Ayitess provided us with a high quality service Throughout the whole process, of packing , moving and unpacking the team was very communicative and handled all our stuff with great care
Excellent service and very professional
Hi Chuks, we appreciate your review the moving and relocation team are thankful for your comments
Best regards
Ayitess Team
Kelechi Iroegbu2024.04.26
A professional and fantastic service. Second time I've used AyiTess service for house move Great care taken with goods and drivers really friendly and helpful. Communication was excellent throughout.
Would use again and highly recommend price is very good as well